In Touch at Home Oke

Stay in touch and find the help you need, whilst staying at home and staying safe – in and around Okehampton …

Whilst every effort has been made to ensure that all details included are correct, West Devon CVS does not accept legal responsibility for the accuracy of any information quoted. Reference to any products, services, hypertext link to third parties or other information does not constitute or imply its endorsement, sponsorship or recommendation by West Devon CVS. If you have any queries, please email info@westdevoncvs.org.uk.

Updated: 8 June 2021

Local and National Organisations

Time to Talk (Living Options Devon)A confidential listening support service and practical help for those who are disabled, deaf or vulnerable in any way. Email: time2talk@livingoptions.org www.livingoptions.org/support-help/time-talk    0300 303 3691 0785 642 6940 Tues Wed Thurs 10am-4pm            
SilverlineThe Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Call us ANYTIME0800 4 70 80 90     
      
Diabetes UKThe Diabetes UK Helpline is a dedicated diabetes helpline for all people with diabetes, their family or friends, and people who are worried they might be at risk.  Monday to Friday, 9am to 6pm0345 123 2399 
Parkinson’s UK  The Parkinson’s UK helpline is a free and confidential service providing support to anyone affected by Parkinson’s.0808 800 0303     
British Heart Foundation Helpline – for medical enquiries:  Phone lines are open 9am to 5pm,
Monday to Friday
0300 330 3311 
British Lung Foundation For all support, please telephone. Lynne Rogers is offering online movement therapy, mostly seated, for all levels of fitness and movement restriction, Mondays and Thursdays at 11 am, for a small charge. Email:  lynne-inmotion@email.com https://www.facebook.com/lynneatinmotion  03000 030 555 Mon-Fri 9am-5pm (We aim to answer within 6 rings, and calls will cost the same as a local call)     
Samaritans        Providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through the telephone 24 hour helpline. Email: jo@samaritans.org (response time:24 hrs)    116 123    
Every Mind Matters (NHS)      Practical tips and advice to help you manage and maintain your mental and emotional health https://www.nhs.uk/oneyou/every-mind-matters             
Red Cross Support  Free telephone support line offering emotional support plus information, advice and practical help.    0808 196 3651  
Victim Support  Supporting those affected by crime, offering free confidential listening support, respect and practical help, to make people feel safer and find the strength to move beyond crime. Email and live chat via website. Free, safe and secure online space at My Support Space account with interactive guides. www.victimsupport.org.uk24/7 Supportline: 0808 168 9111 (Devon & Cornwall) 0300 303 0554   (SW) Victim Care Network: 01392 475900 8am-8pm (Mon-Fri); 9am-5pm (weekends and bank holidays)
Alzheimer’s Society    Offering advice, information and support Dementia Support line: https://dementiaconnect.alzheimers.org.uk  0333 150 3456
Fire Service Safety        Advice offered by home safety team over the telephone; however, technicians will ring to assess the need for home visits if there is a significant high risk of fire with no smoke alarms, a need for replacement alarms, or arson threats (letterbox restrictors).  0800 05 02 999  
Giving World        Offering to charities free of charge clothing, food Items, toiletries, cleaning and household products (business surplus stock). Apply to register via website. Browse available products:  https://products.givingworld.org.uk/product-categories https://www.givingworld.org.uk/charity/   
Parenting Solutions    Offering family support and parenting programmes to families in need, via telephone, Facetime and email. Email: sonia.worthington@icloud.com  07463 969245
Parent Progression      Support for parents with children under 8 to access training/volunteering and work. Email: enquiriesppt@eci.org.uk www.parentprogression.eci.org.uk01392 205800   Sue: 07999 879367 Jane: 07547 958156
Devon Family Resource  New advice line providing a listening ear and guidance for families and their relationships.  01392 949059 (10am – 2pm Mon-Fri)
Devon in Sight         Macular Society Support GroupMainly offering telephone advice; home visits considered only in extreme cases for clients without a local support network or for those with concerns over health and wellbeing.   Offering information, help and support via Louise Camies of Devon in Sight Email: louise@devoninsight.org.uk01392 876 666   07580 787308   0300 3030111 07580 787308
RNID (formerly Action on Hearing Loss)        Support on managing hearing loss, including practical advice on hearing aids. Also offering free talks to groups.   Jason Sculthorpe 07393 147780 Email: Jason.sculthorpe@rnid.org.uk Email: information@rnid.org.uk   Tinnitus helpline:  0808 808 6666 Text line: 07800 000360 (text only) Email:tinnitushelpline@hearingloss.org.uk www.tinnitus.org.ukHelpline 0808 808 0123 Textline 0808 808 9000
Stroke Association      Advice and support Area Co-ordinator Sonya Webb Email helpline@stroke.org.uk    Helpline: 0303 3033 100 Textphone: 18001 0303 3033 100   07717 275759  
Job Centre Plus Devon & Cornwall        Job Centres open only for those unable to use telephone or computer, or who are homeless. For all other clients, no requirement to attend in person. For online information and guidance on benefits, go to www.gov.uk/browse/benefits.0800 1690 190 (for more info and further numbers)  
One Small Step Healthy Lifestyle Service    Face-to-face meetings suspended; however, for self-referrals go to https://onesmallstep.org.uk/online-health-assessment; for third party referrals, go to https://onesmallstep.org.uk/refer For free virtual eMECC (Making Every Contact Count) courses, email Kris to book, at Kristinahargreaves@onesmallstep.org.uk Vicky Banks Email: hello@onesmallstep.org.uk OneSmallStepon Facebook https://www.facebook.com/1stephealthy Instagram: https://www.instagram.com/onesmallstep_18/ www.onesmallstep.org.uk  01392 908 139    Kris: 07935 06213007935 06213007935 062130            
The Filo Project          This high quality day care for small groups of older people is now fully operational. Email: info@thefiloproject.co.uk https://www.thefiloproject.co.uk0333 939 8225
Independent Age                Help and advice for older people,offering impartial advice and information, including free guides you can order to be posted to you. Campaigns for better and fairer services for older people. Email: advice@independentage.org www.independentage.orgFree advice line 0800 319 6789    (Mon-Fri  8.30am-6.30pm;      Sat  9am-1pm)                                      
Age UK        Offering a free, confidential national phone service for older people, their families, friends, carers and professionals. Our team will give you information that is reliable and up to date and help you to access the advice you need.                        www.ageuk.org.uk0800 678 1602 8am-7pm, 365 days a year
Young Minds            Supporting young people’s mental health. For free 24/7 help , go to Young Minds Crisis Messenger:   Free, confidential advice on Parents helpline: (includes email and webchat service)   www.youngminds.org.uk  Text YM to 85258.   0808 802 5544 (Mon-Fri 9.30am-4pm)  
KoothThe UK’s leading digital mental health platform for under 18s, providing free, safe and anonymous mental wellbeing support through discussion boards, help articles and even support via a counsellor live via chat.   https://explore.kooth.com/dontdoitalone/
Citizens Advice            Citizen’s Advice: free and confidential money, debt and budgeting advice; consumer advice (e.g. cancelled holiday or event). Face to face appointments or requests for a call back (for those unable to use telephone or email) now open; book using post box service at Ockment Centre main reception during the Centre’s opening hours) For existing clients to change or cancel appointment, ring 01837 54845 www.cabdevon.org.uk/need-advice/   www.citizensadvice.org.uk/  Adviceline for urgent matters: 0808 27 87 999 (9am-5pm, Mon-Fri)   Universal Credit and benefits help to claim: 0800 144 8444 (8am-6pm, Mon-Fri)     Consumer helpline: 0808 223 1133 for issues of trade and trading standards (9am-5pm Mon-Fri)                          
Tamar Energy CommunityProviding energy advice and support including help with bills, fuel debt, prepayment meters, concerns about heating etc. Helping DCC deliver their green homes programme. Email: hello@tamarenergycommunity.com  0800 233 5414
Transitions Project Navigate    Telephone advice for those with money, debt or benefit concerns 8.30 am-4.30pm Mon-Fri.   Email: enquiries@navigatecharity.org.uk www.navigatecharity.org.uk/make-a-referral/  01823 299050                   
Devon County Council  For the latest information: https://www.devon.gov.uk/document/coronavirus-advice-in-devon/ Devon COVID-19 Mutual Aid on Facebook Emergency helpline for those at high risk: Forlocal financial support e.g. healthy start vouchers, free school meals, community larders etc. go to: www.devon.gov.uk/coronavirus-advice-in-devon/document/support-for-people-and-families          0345 155 1011          
West Devon Borough Council  https://www.westdevon.gov.uk/article/6652/Coronavirus-latest-information-and-advice  Hotline 01822 813683           
Made-Well CIC      Continuing day service for those with learning disabilities, physical disabilities, mental illness and loneliness. Email: laura.feaver@made-well.co.uk www.made-well.co.uk01837 810584
Okehampton & District Community Transport  Ring and Ride Bus service available Monday to Friday.  Ring  Ring and Ride shopping bus starting again Mon 8.3.21 Life s  Lifestyle trips starting early summer 2021 if restrictions allow. allo   L          Volunteer Car scheme available. Email: sue.odctg@btinternet.com www.odctg.co.uk    01837 55000   07484 525577      
  
West Devon Children’s Centre      Support for families with children aged 0-8 years, accepting referrals and intervention requests. Karen Pearce; Jenny Treleaven.            Email: Westdevonchildrencentre@actionforchildren.org.uk On Facebook.    07872 503515  
Tor Support Services    Free, professional and confidential online counselling service for young people aged 5 – 25 Email: coordinators@torsupportservices.org.uk www.torsupportservices.org.uk  07886 444263      
Devon Carers (Devon excluding Plymouth and Torbay)We provide information, advice and support for unpaid carers (people who look after a friend or family member). Small budget available for carers of those with dementia, plus dog and cat robopets on loan, and an Ipad loan scheme. www.devoncarers.org.uk    Helpline 03456 434 435  
Learn Devon        Wide range of free online adult and community learning courses for Summer 2021, including on learning for work, digital and IT skills, art, languages, relaxation and wellbeing. For Maths and English, there are Free online initial assessments together with telephone interviews. Email: learndevon@devon.gov.uk www.learndevon.co.uk    0345 155 1014
Okehampton Library          As from 12 April 2021, the library will be open for returns, browsing and borrowing of stock; Choose & Collect service, Home Library Service, Good Neighbours Service, Reading Friends; Reading on Prescription; up to 1 hour of computer use (bookable in advance).  Opening hours: Monday 10:00-12:00 14:00-16:00 Tuesday 10:00-12:00 14:00-16:00 Wednesday 10:00-12:00  Thursday 10:00-12:00 14:00-16:00 Friday 10:00-12:00 14:00-16:00 Saturday 10:00-12:00  Wide range of eBooks, eAudiobooks, digital magazines and newspapers on our website, as well as a vibrant programme of digital events via our social media.  www.devonlibraries.org.uk/web/arena ; Facebook.com/OkehamptonLibrary, @OkehamptonLib Email okehampton.library@librariesunlimited.org.uk Website: www.librariesunlimited.org.uk Facebook.com/OkehamptonLibrary@OkehamptonLib01837 52805
OCRA (Okehampton Community Recreation Association)        “Helping children, young people and adults be more active, more often. For a lifetime in sport and activity.”   The Pavilion in the Park is now open and there is a wide range of activities on offer. For all details and to book, go to: https://ocrasport.org.uk Email: admin@ocrasport.org.uk01837 318010
Get Changed Theatre Company          A vibrant theatre company for adults with learning disabilities, producing high quality arts projects which challenge public attitudes and raise the profile of the disability community. During the pandemic, we are operating digitally via Zoom; weekly workshops. Please email for details.   Email: info@getchanged.com www.getchanged.com                 
Ubuntu Covid-19 Counselling Service        Professionally trained counsellors from BAME backgrounds offer free counselling support to those in Devon of similar backgrounds who are experiencing distress in their lives and relationships due to Covid-19 situation, using telephone, email, WhatsApp, Zoom and Scype. Email: info@ubuntucounsellingservices.org.uk   www.exetercommunitiestogether.org.uk/covid19counselling https://ubuntucounsellingservices.org.uk/index.php/covid-19-counselling/    01392 201572        
Okehampton Friendship Group (hosted by Devon People First)      A new online group for those with learning disabilities, with help provided if unsure how to access.
All welcome to join in. Every other Monday at 2 pm (next one 11 January 2021), or Wednesday at 2pm (next one 13 January 2021). Contact Lloyd Waterman of Devon People First Email: dpf@involve-middevon.org.uk  
     07702 193487      
Circles South West        Helping to protect our communities by contributing to the safe inclusion of people who have sexually harmed. Small groups of carefully trained and selected volunteers meet regularly, providing ‘Circles of Support and Accountability’, holding individuals to account for their behaviour and supporting their safe reintegration into the community. Circles work closely with the responsible statutory organisations.          Email: info@circlessw.org.uk https://circles-southwest.org.uk  07738 947988
Quarantine Quilt Project (with Significant Seams)          Offering to post 100 substantial and free craft supply kits to nominated vulnerable and/or isolated people in Devon, to create connection and enable participation in The Quarantine Quilt Project, a national network of community quilts. To nominate a recipient, please email their postal address to projectteam@thequarantinequiltproject.org.   https://thequarantinequiltproject.org 
Community Links    Services by telephone and by email.  Referrals to be assessed to decide what level of support is required.  Family support provided (mostly in Okehampton) and befriending throughout the north of West Devon. Now offering virtually Cognitive Stimulation Therapy. Okehampton Music Centre offers music lessons at affordable prices to young people; to find out more, email Isobel@communitylinks-sw.co.uk Working with Devon Carers to deliver “Time for You”, a sitting service. Also planning a parent and baby group. Email: familysupport@communitylinks-sw.co.uk www.communitylinks-sw.co.uk  07933 663796 (Mon-Fri 10am-12pm)      
Okehampton United CharityAwarding grants to support charitable organisations within Okehampton and Hamlets. Also new COVID-19 Hardship Grants Fund for eligible residents of Okehampton and Hamlets (Brightley, Southcott, Meldon or Stockley). Email: clerk@okehamptoncharities.org.uk http://www.okehamptoncharities.org.uk  01837 55179    
LiveWest (housing)  Offering tenancy support, housing management and emergency grants (to LiveWest tenants only).   Email: enquiries@livewest.co.uk For financial support in extreme crisis, email community.investment@livewest.co.uk    www.livewest.co.uk  0300 1238 080    
Farming Community NetworkSocial contact telephone service providing help and support to farmers and allied industries. Colin Smallacombe Email: colinsmallcombe.fcn@gmail.com    Helpline: 03000 111999 (7am-11pm everyday)    
Lloyds Pharmacy    Get prescriptions delivered to your door for free
www.lloydspharmacy.com>info>nhs.repeat.prescriptions
     
Okehampton Foodbank  Foodbank Drop-in open Fridays 10am-12noon at Baptist Church, Okehampton EX20 1AN. Delivery system available. Vouchers can be issued over the phone. Email: okefoodbank@gmail.com www.okefoodbank.org  07460 771519        
West Devon Art Workshops – Art for All project      Links to free videos of art demonstrations are available on our website.  There is also an Art for All closed Facebook group run by Okehampton participants which you can join to share achievements and give each other support. We hope to return to socially distanced face to face classes in the new year. Email: westdevonartworkshops@gmail.com www.westdevonartworkshops.co.uk                 
Walk and Talk Okehampton (Devon Walking for Health)  As from 12 April 2021, small groups of 6 including one leader set off at staggered intervals from Simmons Park bandstand. Tuesday mornings for short, easy walks; Wednesday mornings for longer, more demanding walks. Please ring Chris Baines to book your place.          Chris: 07917 795072  
Devon Communities Together              Devon Highlights Zoom meet ups on Tuesdays and Fridays for those aged 55 and over who may be lonely or isolated, including for example, quizzes, laughter yoga, Flamenco dancing, creative writing, museums visits and tours. Email Aggie Szpinda: aggie@devoncommunities.org.uk Email Harry Bonnell: harry.bonnell@devoncommunities.org.uk   www.devoncommunities.org.uk/using-zoom-keep-you-connected  01392 248919   Covid-19 helpline: 0808 1963390
Marie Curie                  Supporting those over 18 with any terminal illness and their families, offering free expert round-the-clock care, practical information and a sympathetic listening ear. Regional office: 0800 3047 400 Email: southwesthelper@mariecurie.org.uk   Visit community.mariecurie.org.uk to share experiences with others in a similar situation.For referrals: 0800 3047 412   Marie Curie Support Line: 0800 090 2309 Open 9am-5pm Mon- Fri, 11am-5pm Sat.
Okehampton Churches Spiritual Support  (Christians Together Okehampton)                Monday contact: Steve Cook (All Saints) – 07790 909442  Liz Singleton (Methodist) – 07450 676936   Tuesday contact: Dave Cook (New Life) – 07484 113523 Mary King (Baptist) – 07791 449796   Wednesday contact: Mike Davies (Inspiration) – 07771 933718. Father Darlene (St Boniface) – 01837 52229   Thursday contact: Steve Cook (All Saints) – 07790 909442 Dave Cook (New Life) – 07484 113523   Friday Contact: Father Darlene (St Boniface) – 01837 52229 Mary King (Baptist) – 07791 449796   Sat Morning:10am-1pm Tim Hooper (CTO Coordinator) – 07533 758087   Contacts available 10am-4pm (outside these hours please leave a message)                
Free4Life (formerly Living Free Okehampton)  Offering telephone or FaceTime support to people who are struggling with or stuck in life controlling issues or behaviours such as addiction. Email Laura Bird at Free4lifeoke@gmail.com07970 219990
Andy’s Man Club        A group for men, focussing on mental health, providing strong peer to peer support for any man over 18 where he can come and get things off his chest in a non-judgemental environment.  Meets online every Monday 7-9pm (except bank holidays). To attend, visit website, fill in online form and email to: info@andysmanclub.   www.andysmanclub.co.uk   
Marbles Lost and  Found        “It’s OK not to be OK”. An online info hub and blog focussing on mental health, for those struggling with mental health problems and for their carers, with useful links as well as ideas and tips for self-help. Contact via form on website. www.marbleslostandfound.co.uk   
Proud2Be                  Supporting LGBTQ+ (lesbian, gay, bisexual, trans and/or questioning+) people and their families across Devon to lead empowered, fulfilled and authentic lives, with online social groups, youth groups, family support groups, interactive workshops and awareness training.   Email: hello@proud2be.org.uk or send a message via contact form on website.   www.proud2be.org.uk01803 362083
Beat                Supporting those with eating disorders, with information, range of support services, chat room, peer support.   Email for support:  help@beateatingdisorders.org.uk Email for under 18s support: fyp@beateatingdisorders.org.uk     https://www.beateatingdisorders.org.uk/Helpline 0808 801 0677   Youthline: (for under 18s) 0808 801 0711
Ockment Community Centre                “Room for All”. Now open Tues, Wed, Thurs 9 am – 5 pm. To check current programme of a wide range of activities, go to https://www.ockmentcentre.org/page3. These include Footsteps School of Dance, One Dance Project, Castle Quilters, Okehampton Wellbeing Singers, Moo Music, Patchwork and Quakers. Scroll down for contact details of groups. More will re-start once restrictions are fully eased. Email: contact@ockmentcentre.org  01837 53276
Work Club          Work Club is a free service open to everyone – whether you are claiming Job Seekers Allowance, just looking for a different job or need to work more hours. Free computer use for job searching, applications, CV creating/updating, access Government Gateway account. Free refreshments and local papers to browse. Email: ockmentworkclub@gmail.com01837 53276   Wednesdays 9.30 am – 12.30 pm

More Local Support by Area:

Okehampton (and area)  COVID-19 community support group. On Facebook Greta Button Email: gretab@okehampton-pri.devon.sch.uk07707 565612    
Hatherleigh (and area)      Support from Made-Well on Facebook   Hatherleigh Town Council, Mrs. Lock Email: hatherleightc@gmail.com  07707 565612   01805 804254    
Hatherleigh & Meeth  Support from local volunteers Cllr Clare Kemp ckmultimedia@gmail.com07563 154245
Chagford      Chagford Hub on Facebook page Help co-ordinated by Chagford Parish Clerk: For collection and delivery of prescriptions:01647 432999 01647 432424
North Tawton        Support from Lions member Michael Brint Email: Michael.brint@btinternet.com  01837 82220        
North Tawton  Community Support Group help and support Sarah Say at North Tawton Town Council Email: townclerk@northtawtontowncouncil.gov.uk01837 880121
North Tawton PharmacyNorth Tawton Pharmacy is able to deliver prescriptions & pharmacy shopping to those in North Tawton & surrounding areas.

01837 82824
(after 11 am)
South Tawton and South Zeal    Community Support Group help and support Barry Griffiths Email: stpc.covid19.help@gmail.com01837 500999 option 2
Folly Gate & InwardleighSupport from Lions member Michael Chastey Email: mchastey@aol.com01837 53346  
Exbourne, Jacobstowe,  & Monk-okehampton  Burrows Community Shop  & Cafe    Jacobstowe Community Group, Peter Steer Email: ptsteer@aol.com (group also on Facebook)01837 851928   01837 851669 07966 404347  
Bridestowe Parish  Contact Pete Daniels Email: bridestoweparishcouncil@yahoo.co.uk  01837 861244      
Belstone, Priestacott    Contact Ella Curnow   Email: ella.curnow@hotmail.co.uk   and Rona Gundry www.belstonevillage.net   01837 849363      07815 636 613
         
Sourton    Contact Angela Braidwood (parish clerk) Email: parishclerk@sourtonpc.org.uk   (Also co-ordinating with Bridestowe)  01837 871 308 07990 712 484      
   
Lions Club Okehampton          Okehampton Lions have responders to help people needing supplies. Bob Chapman: Email: DARTMOORWALKER@uwclub.net   Kevin Pedrick: Email: kspedr@gmail.com 01837 54170      07969 512668  
Rotary Club Okehampton    For help and support, contact Secretary Allenton Fisher Email:  rotaryokehampton@outlook.com
Offering garden packs with trough, compost, and seeds to encourage people to get out into nature and fresh air through gardening; also other art and craft packs. Ring Hugh McPhillips to find out more.
07782 222404        
Harley Riders Delivery Group      Delivering medicines and essential items to vulnerable people in outlying areas of Dartmoor. Email: annieshomeagain@gmail.com  Annie Durrant 07875 263466 (ring before 11 am)

Mental Health Supportive Contacts

Information about self-help with mental health difficulties can be found on the following websites:-

  • www.mind.org.uk
  • www.nhs.uk
  • www.rcpsych.ac.uk
  • www.getselfhelp.co.uk
  • www.marbleslostandfound.co.uk

Should you experience concerns regarding further deterioration in your mental health you can do the following:-

Contact your GP in the first instance if you feel you are struggling to manage your distress safely.

If you have concerns outside of surgery hours you could contact:

First Response Service – 0808 196 8708 

Out of Hours Telephone Support team (8pm to 8am) 01392 676354

Devon Docs – 0845 6710 270

NHS 111 – 111 (free from any land line or mobile phone) or your GP out of hours service.

Other sources of telephone support include:

Samaritans – 116 123

They operate 24 hours a day, 365 days a year. You can call them for a chat or if you are struggling with your mental wellbeing.

Saneline – 0300 304 7000. 

They operate everyday 4:30pm- 10:30pm. They offer emotional support and information if you are struggling with a Mental Health related Illness.

NHS 111 – 111 (free from any land line or mobile phone)

Text Support can be accessed at; https://www.giveusashout.org/get-help/

The Mooring – Are you feeling distressed, frightened, overwhelmed, or that things are too much for you? Don’t know where to turn to get mental health support? Are your usual sources of support closed for the night?

The Mooring @ St Leonards GP Practice (Athelstan Road, St Leonards, Exeter EX1 1SB) offers out of hours mental health support to anyone aged 16 or over in Exeter and the surrounding areas. Open 6pm-midnight, every night (including weekends and bank holidays). No appointment or referral needed.

To contact The Mooring call 07990790920 or 07484061675 or email devonexeter.mhm@nhs.net

Calls monitored 6pm-midnight, emails monitored daily

In the event that you feel unable to safely manage your mental distress please contact the Crisis Team on 01392 674988 (Exeter) or 01392 674989 (East and Mid Devon).

In the event that you feel unable to manage your distress and feel you are at imminent risk of self-harm or harm to others, please attend A&E at the Royal Devon and Exeter Hospital where there is a 24hr a day Psychiatric Liaison Service.