In Touch at Home Oke

Stay in touch and find the help you need, whilst staying at home and staying safe – in and around Okehampton …

Whilst every effort has been made to ensure that all details included are correct, West Devon CVS does not accept legal responsibility for the accuracy of any information quoted. Reference to any products, services, hypertext link to third parties or other information does not constitute or imply its endorsement, sponsorship or recommendation by West Devon CVS. If you have any queries, please email info@westdevoncvs.org.uk.

The information is now arranged in categories which relate to Wellbeing, Health, Families, Young People and Transport. These are in addition to the sections on Local Village Support, Mental Health and Useful Money and Debt Advice.

Updated: 28 October 2021

WELLBEING

 Age UK          Free, confidential helpline for older people, their families, friends, carers and professionals.                          0800 678 1602 8am-7pm, 365 days a year   www.ageuk.org.uk   
 Andy’s Man Club  Men’s mental healthinfo@andysmanclub.co.uk www.andysmanclub.co.uk 
 British Red Cross    Emotional support and mobility aids0344 871 11 11 https://www.redcross.org.uk/ 
 Care Direct    Support & advice for older adults in Devon0345 155 1007 csc.caredirect@devon.gov.uk 
 Community Links South West    Support for a range of issues, including befriending01837 650933/07808 523111 (Autism/ADHD) 01837 55105/07808 523111 (Mental Health) www.communitylinks-sw.co.uk 
 Farming Community Network  Helpline offering help & support to farmers & allied industries  03000 111999 (7am-11pm everyday)   Email: colinsmallcombe.fcn@gmail.com 
 Filo Project      High quality day care for small groups of older people  0333 939 8225 Email: info@thefiloproject.co.uk https://www.thefiloproject.co.uk 
 Fire Service Safety        Advice from home safety team on smoke alarms, arson threats0800 05 02 999   
 Forget Me Not CafeDementia support01837 53397 
 Free4Life (formerly Living Free Okehampton)    Telephone or FaceTime support to people who are struggling with or stuck in life controlling issues or behaviours such as addiction07970 219990 Email:  Free4lifeoke@gmail.com 
 Get Changed Theatre Company      Vibrant theatre company for adults with learning disabilities; weekly workshopsEmail: info@getchanged.com   www.getchanged.com   
 Gilead Foundations Charity (at Risdon Farm, Okehampton)        Supported living service for women with  a range of experiences, e.g. drug and alcohol addictions, homelessness, anxiety and domestic abuse01837 851240 Email: admin@gilead.org.uk  www.gilead.org.uk   https://www.gilead.org.uk   
 Independent Age    Help and advice for older people,offering impartial advice and informationFree advice line 0800 319 6789    Email: advice@independentage.org www.independentage.org 
 Ladies Friendship Group  Monthly social meetings01837 53079 
 Living Options -Time to TalkConfidential listening support service and practical help for those who are disabled, deaf or vulnerable0300 303 3691 0785 642 6940 Email: time2talk@livingoptions.org www.livingoptions.org/support-help/time-talk   
 Local History Society  Monthly meetings on local history01837 82701 
 Macular Society Support Group OkehamptonHelp and supportenquiries@devoninsight.org.uk 
 Made-Well CIC    Day service support for those with disabilities and mental illness01837 810584 laura.feaver@made-well.co.uk www.made-well.co.uk 
 Marbles Lost & Found  Online mental health hubwww.marbleslostandfound.co.uk 
 Mary Budding TrustOffering financial help and equipment to families with children aged 0-11 with special needsRobin Hill  01837 840332 enquiries@marybuddingtrust.org.uk https://marybuddingtrust.org.uk   
 Men in Sheds (for men of all ages)“Shedders” make things, mend things, share and solve problems, help each other.01837 658779 www.okehamptonshed.wordpress.com 
 Museum of Dartmoor LifeMuseum, events and Tourist Information01837 52295 enquiries@dartmoorlife.org.uk www.dartmoorlife.org.uk 
 North Dartmoor Garden ClubMonthly meetings on general gardening topics01837 840332 
 Ockment CentreWide range of wellbeing activities01837 53276 contact@ockmentcentre.org www.ockmentcentre.org 
 OCRA (Okehampton Community Recreation Association)Sporting and arts activities for all ages 01837 318010 admin@ocrasport.org.uk www.ocrasport.org.uk
 Okehampton LibraryWellbeing activities, free wifi, computer access and support.01837 52805 okehampton.library@librariesunlimited.org.uk www.devonlibraries.org.uk
 Okehampton Photographic Group (formerly Okehampton Camera Club)Photography activitieswww.okehamptonphotographicgroup.org (contact via website)
 Okehampton Street Pastors  Care, help and listening in the night time economywww.streetpastors.org/locations/okehampton  
 One Small Step Healthy Lifestyle ServiceHealthy life support01392 908 139 hello@onesmallstep.org.uk www.onesmallstep.org.uk
 Parkinsons UK Support Group OkehamptonSupport, exercise and social group01837 55813
 PLAIT (Preventing Loneliness And Isolation Together)    Social activity combatting loneliness and isolation 01837 54397 Email: patridge.1946@btinternet.com
 Respect Helpline for men0808 801 0327
 Royal British Legion        Welfare & support for serving personnel and veterans of British Armed Forces0808 802 8080 Monthly drop in at the Ockment Centre www.britishlegion.org.uk
 SSAFA Forces Help West Devon        Helping serving and ex-servicemen, women and their families in need.01822 613935 Helpline 0800 731 4880   Email: devon.branch@ssafa.org.uk (messages will be forwarded as appropriate)
 Samaritans    Emotional support to those in distress116 123 jo@smaritans.org https://www.samaritans.org
 Significant Seams CIC  Creative activities using textiles and craft for support and wellbeingContact via website: www.significantseams.org.uk
 Silverline          Free confidential helpline providing information, friendship and advice to older people0800 4 70 80 90 (Ring anytime)  
 Talkworks (formerly Depression Anxiety Service)  NHS Talking Therapy Service0300 555 3344 www.talkworks.dpt.nhs.uk
 Together Drugs and Alcohol Services  Addiction advice, information and support0800 233 5444 www.devonservices.org.uk/service/ together-alcohol-services
 Ubuntu  Counselling Service    Counselling for those from BAME groups01392 201572 info@ubuntucounsellingservices.org.uk http://www.exetercommunitiestogether.org.uk/covid19counselling
 Victim Support  Free confidential listening support, respect and practical help for those affected by crime  0808 168 9111 (24/7 Supportline for Devon & Cornwall) 0300 303 0554   (SW) Victim Care Network: 01392 475900  
 Walk & Talk Okehampton (Devon Walking for Health)  Tues mornings for short, easy walks; Wed mornings for longer, more demanding walksTo book, ring Chris Baines 07917 795072
 West Devon Art WorkshopsPainting and craft activities01822 258351 www.westdevonartworkshops. co.uk
 Wren Music  All aspects of community music01837 53754 info@wrenmusic.co.uk www.wren.music.co.uk
 CHURCHES AND FAITH GROUPS
 Christians Together Okehampton      07533 758087 (CTO co-ordinator)  
 Baptist Church  Faith events01837 55829 cliffgraemejackson@gmail.com
 Inspiration Church (Church of the Nations)  Faith events07771 933718 Email: mike.davies@inspirationcotn.org https://www.inspirationcotn.org
 Methodist Church West Devon CircuitServices, prayer and study groups at Fairplace Churchwww.westdevonmethodists.org.uk On Facebook.
 New Life Church      Life groups, Christians Against Poverty, Alpha07484 113523   nlcokehampton@aol.co.uk www.newlifeokehampton.org.uk
 Parish Church (All Saints Church & St. James Chapel)  Faith events, social activities01837 659297 www.northmoorteam.org.uk
 St. Boniface Catholic ChurchMass, talks and wellbeing events01837 52229 darlinemsfs@gmail.com www.st.bonifacechurch.co.uk
 EDUCATION AND SKILLS 
 Devonshire Association (West Devon branch)Talks, excursions and study relating to Devon01822 852636 registrar@devonassoc.org.uk www.devonassoc.org.uk 
Learn DevonAdult learning, employment skills, art and
wellbeing
  0345 155 1014 learndevon@devon.gov.uk www.learndevon.co.uk
 U3A (University of Third Age)Helping you keep your brain in gear01409 231668 www.u3asites.org.uk/okehampton 
 VOLUNTEERING 
 Devon Voluntary ActionVolunteering in a wide range of roles in and  around Okehamptonsupport@devonva.org.uk www.devonva.org/volunteering 

HEALTH

Okehampton HospitalRange of services and clinics01837 658000 www.rdehospital.nhs.uk/patients/services/community-hospitals/okehampton-hospital.html
Okehampton Medical CentreGeneral Practice & Minor Injuries Unit01837 52233 www.okehamptonmedicalcentre.co.uk
Alzheimer’s SocietyHelpline offering advice and support0333 150 3456 www.alzheimers.org.uk
BeatSupport for those with eating disorders0808 801 0677 (Helpline) 0808 801 0711 (Under 18) help@beateatingdisorders.org.uk yp@beateatingdisorders.org.uk (under 18) www.beateatingdisorders.org.uk
British Heart FoundationHelpline for medical enquiries0300 330 3311
British Lung FoundationHelpline for medical enquiries03000 030 3311
Care DirectInformation and support0345 155 1007
Diabetes UKHelpline for people affected by diabetes0345 123 2399 www.diabetes.org.uk
Dental helplineInformation and support helpline0845 0020034
Devon CarersCarer’s support03456 434435 www.devoncarers.org.uk
Devon in SightSight loss support01392 876666 enquiries@devoninsight.org.uk
Devon Sensory Outreach ServiceHelp and support for the deafblind0345 155 1007 csc.caredirect@devon.gov.uk  
Every Mind MattersAdvice to help you manage and maintain mental and emotional healthhttps://www.nhs.uk/oneyou/every-mind-matters
Force Cancer CharityInformation and support01392 406151 (at Okehampton Hospital) support@forcecancercharity.co.uk www.forcecancercharity.co.uk
Marie CurieSupport for those with terminal illness0800 3047 412 (Referrals)   0800 090 2309 (Support Line) southwesthelper@mariecurie.org.uk community.mariecurie.org.uk
Parkinson’s UK  Information and support0808 800 0303 (Helpline) www.parkinsons.org.uk  
RNID (Formerly Action on Hearing Loss)Hearing loss support0808 808 0123 (Helpline) 0808 808 900 (Textline) Jason.sculthorpe@rnid.org.uk information@rnid.org.uk www.rnid.org.uk
Stroke AssociationAdvice and support0303 3303 100 (text or phone)helpline@stroke.org.uk https://www.stroke.org.uk

FAMILIES

PARENTING
Community LinksFamily support, counselling, parenting. Befriending and social isolation01837 55105/07808 523111 info@communitylinks-sw.co.uk www.communitylinks-sw.co.uk
Devon Children & Families Partnership (+ Early Help)Wide range of support; Early Help assessments0345 155 1015 www.dcfp.org.uk
Devon Family Resource (part of Exeter Community Initiatives)  Listening advice line offering  guidance for families and their relationships01392 949059 (10am – 2pm Mon-Fri)   https://familyresource.eci.org.uk  

   
Home-Start S. & W. DevonParent support for struggling families with at least 1 child under 1201752 249740/0730 787 3163 homestart.shpt@gmail.com www.homestart-southandwestdevon.org.uk
Parent ProgressionSupport for parents with children under 8 to access training/volunteering and work.  01392 205800 Email: enquiriesppt@eci.org.uk www.parentprogression.eci.org.uk
Parenting SolutionsSupport and parenting programmes to families in need07463 969245 sonia.worthington@icloud.com
West Devon Children’s CentreParenting support from birth to 8 yrs07872 503515 Email: westdevonchildrenscentre @actionforchildren.org.uk www.westdevonchildrenscentre. co.uk
CHILDREN’S ACTIVITIES
New Life ChurchChildren’s and young people’s activities  07484 113523 www.newlifeokehampton.org.uk  
OCRA    Sporting and arts activities for all ages01837 318010 admin@ocrasport.org.uk www.ocrasport.org.uk
Okehampton Community GardenChildren’s University activities: Tuesday activity sessions for children during school holidays.  07926 735956   okehamptoncommunitygarden @gmail.com Website: okehamptoncommunitygarden.com (no www.)  
Okehampton Library    Range of children’s and family activities01837 52805 okehampton.library@librariesunlimited.org.uk www.devonlibraries.org.uk
Ockment CentreRange of activities e.g.  drama, tots play01837 53276 contact@ockmentcentre.org www.ockmentcentre.org
Parish Church (All Saints & St. James Chapel)    Children’s activities01837 659297 www.northmoorteam.org.uk
Wren MusicFree music sessions for 0-5 years at The Ockment Centre, Mondays 10.00 – 11.00am.01837 53754 info@wrenmusic.co.uk www.wrenmusic.co.uk/what-we-do/under-5s-music-making  
  CARERS
Devon Carers Young CarersSupport, information and advice for carers under 1803456 434 435 info@devoncarers.org.uk www.devoncarers.org.uk
HELP AND ADVICE
ChildlineHelpline for under 19’s0800 1111
Devon Domestic AbuseHelpline0345 155 1074 (Domestic Abuse Helpline) 0808 802 9999 (Rape Helpline)
NSPCCTo report possible child abuse0808 800 5000
Tor Support ServicesCounselling service for young people aged 5-2501837 53668 07886 444263 (Text) office@torsupportservices.org.uk www.torsupportservices.org.uk

YOUNG PEOPLE

TRANSPORT

Public bus operators and their services – due to frequent changes and revisions of services, the full details are not printed here.

Travel Devon timetables  – for timetables covering all current West Devon services, including a map of routes, please go to Okehampton Library, Ockment Centre and Museum of Dartmoor Life, or visit www.devon.gov.uk/travel or www.travelinesw.com.

Okehampton District Community Transport Group

01837 55000 (office hours 8.30 am – 4 pm)

Email: sue@odctg@btinternet.com

A community led service providing transport for the local people in Okehampton and the surrounding area, especially for those who find it difficult to use public conventional transport, the elderly and those who are rurally isolated.

Ring & Ride Buses – a scheduled service from your home

Community Car Service – a car service for individual journeys

Community Bus Trips – organised days out by bus

www.odctg.co.uk

Dartmoor Line (Network Rail)

Great Western Railway (GWR) and Devon County Council are working in partnership to reopen the Dartmoor Line from Okehampton to Exeter in November 2021, with the aim of providing a regular, daily passenger rail service between Okehampton and Exeter.

To find out more, visit https://dartmoorline.com and the section on Frequently Asked Questions (FAQ).

Taxis (various companies)

Taxi rank next to Co-op during the day; in Fore Street during the evening.

LOCAL VILLAGE SUPPORT

Okehampton (and area)  COVID-19 community support group. On Facebook Greta Button Email: gretab@okehampton-pri.devon.sch.uk07707 565612    
Hatherleigh (and area)      Support from Made-Well on Facebook   Hatherleigh Town Council, Mrs. Lock Email: hatherleightc@gmail.com  07707 565612   01805 804254    
Hatherleigh & Meeth  Support from local volunteers Cllr Clare Kemp ckmultimedia@gmail.com07563 154245
Chagford      Chagford Hub on Facebook page Help co-ordinated by Chagford Parish Clerk: For collection and delivery of prescriptions:01647 432999 01647 432424
North Tawton        Support from Lions member Michael Brint Email: Michael.brint@btinternet.com  01837 82220        
North Tawton  Community Support Group help and support Sarah Say at North Tawton Town Council Email: townclerk@northtawtontowncouncil.gov.uk01837 880121
North Tawton PharmacyNorth Tawton Pharmacy is able to deliver prescriptions & pharmacy shopping to those in North Tawton & surrounding areas.

01837 82824
(after 11 am)
South Tawton and South Zeal    Community Support Group help and support Barry Griffiths Email: stpc.covid19.help@gmail.com01837 500999 option 2
Folly Gate & InwardleighSupport from Lions member Michael Chastey Email: mchastey@aol.com01837 53346  
Exbourne, Jacobstowe,  & Monk-okehampton  Burrows Community Shop  & Cafe    Jacobstowe Community Group, Peter Steer Email: ptsteer@aol.com (group also on Facebook)01837 851928   01837 851669 07966 404347  
Bridestowe Parish  Contact Pete Daniels Email: bridestoweparishcouncil@yahoo.co.uk  01837 861244      
Belstone, Priestacott    Contact Ella Curnow   Email: ella.curnow@hotmail.co.uk   and Rona Gundry www.belstonevillage.net   01837 849363      07815 636 613
         
Sourton    Contact Angela Braidwood (parish clerk) Email: parishclerk@sourtonpc.org.uk   (Also co-ordinating with Bridestowe)  01837 871 308 07990 712 484      
   
Lions Club Okehampton          Okehampton Lions have responders to help people needing supplies. Bob Chapman: Email: DARTMOORWALKER@uwclub.net   Kevin Pedrick: Email: kspedr@gmail.com 01837 54170      07969 512668  
Rotary Club Okehampton    For help and support, contact Secretary Allenton Fisher Email:  rotaryokehampton@outlook.com
Offering garden packs with trough, compost, and seeds to encourage people to get out into nature and fresh air through gardening; also other art and craft packs. Ring Hugh McPhillips to find out more.
07782 222404        
Harley Riders Delivery Group      Delivering medicines and essential items to vulnerable people in outlying areas of Dartmoor. Email: annieshomeagain@gmail.com  Annie Durrant 07875 263466 (ring before 11 am)

MENTAL HEALTH

Information about self-help with mental health difficulties can be found on the following websites:-

  • www.mind.org.uk
  • www.nhs.uk
  • www.rcpsych.ac.uk
  • www.getselfhelp.co.uk
  • www.marbleslostandfound.co.uk

Should you experience concerns regarding further deterioration in your mental health you can do the following:-

Contact your GP in the first instance if you feel you are struggling to manage your distress safely.

If you have concerns outside of surgery hours you could contact:

First Response Service – 0808 196 8708 

Out of Hours Telephone Support team (8pm to 8am) 01392 676354

Devon Docs – 0845 6710 270

NHS 111 – 111 (free from any land line or mobile phone) or your GP out of hours service.

Other sources of telephone support include:

Samaritans – 116 123

They operate 24 hours a day, 365 days a year. You can call them for a chat or if you are struggling with your mental wellbeing.

Saneline – 0300 304 7000. 

They operate everyday 4:30pm- 10:30pm. They offer emotional support and information if you are struggling with a Mental Health related Illness.

NHS 111 – 111 (free from any land line or mobile phone)

Text Support can be accessed at; https://www.giveusashout.org/get-help/

The Mooring – Are you feeling distressed, frightened, overwhelmed, or that things are too much for you? Don’t know where to turn to get mental health support? Are your usual sources of support closed for the night?

The Mooring @ St Leonards GP Practice (Athelstan Road, St Leonards, Exeter EX1 1SB) offers out of hours mental health support to anyone aged 16 or over in Exeter and the surrounding areas. Open 6pm-midnight, every night (including weekends and bank holidays). No appointment or referral needed.

To contact The Mooring call 07990790920 or 07484061675 or email devonexeter.mhm@nhs.net

Calls monitored 6pm-midnight, emails monitored daily

In the event that you feel unable to safely manage your mental distress please contact the Crisis Team on 01392 674988 (Exeter) or 01392 674989 (East and Mid Devon).

In the event that you feel unable to manage your distress and feel you are at imminent risk of self-harm or harm to others, please attend A&E at the Royal Devon and Exeter Hospital where there is a 24hr a day Psychiatric Liaison Service.

MONEY AND DEBT ADVICE

Transitions run by the Wiser£money partnership. Free, confidential money and debt advice in rural Torridge and  West  Devon for those that cannot access mainstream advice services.  Offers home visits (when restrictions allow) and phone support. Funded by the National Lottery’s Community Fund.www.navigatecharity.org.uk/make-a-referral/ www.wisermoney.org.uk Email: enquiries@wisermoney.org.uk    or wisermoney@navigatecharity.org.uk       
Tel: 01823 299050    8.30am to 4.30pm office       Mon to Fri
Citizen’s Advice: free and confidential money, debt and budgeting advice; consumer advice (e.g. cancelled holiday or event). www.cabdevon.org.uk/need-advice/   www.citizensadvice.org.uk/  Advice line 9am-5pm Mon-Fri:  0800 144 8848 Universal Credit Help to Claim 8am to 6pm, Mon- Fri:   0800 144 8444 Consumer helpline (trade issues, trading standards): 0808 2231133
Help to claim Universal Credit Citizens Advice can provide initial assessment and guidance for Universal Credit claims at their local offices (see above) during opening hours. www.citizensadvice.org.uk/helptoclaim/#hourhelp toclaimservice                                                       Helpline: Tel: 0800 144 8444 Advisers are available 8am to 6pm, Monday to Friday.  Chat on line:                https://www.citizensadvice.org.uk/aboutus/contactus/contactus/webchatservice/      Monday to Friday 10am to 4pm
Quids 4 Kids (CAB Devon) offers help to families in  Devon with a child who has special needs, a long term illness or disability, with benefit ,tax credit claims & appeals. Also young people aged 16-21 with a special need or a disability.www.cabdevon.org.uk/projects/quids-for-kids    
Tel: 0300 5000 404
DATA —offering free debt advice to people living in Tavistock and the surrounding areas through home visits and phone support.  www.datavistock.org.uk                                                    enquiry@datavistock.org.uk  07955 728721
Housing information about how West Devon Borough Council can help if you are in housing crisis.   www.westdevon.gov.uk/Housingadvice                            
Tel: 01822 813600
LiveWest (Housing)  Offering tenancy support, housing management and   emergency grants.  www.livewest.co.uk Email: enquiries@livewest.co.uk  For financial support in extreme crisis , email community.investment@livewest.co.uk       
RABI (Royal Agricultural Benevolent Institution) Offers help, advice & grants for individuals linked to farming. www.rabi.org.uk                               
Tel: 0808 2819490             Email: info@rabi.org.uk  
The Farming Community Network Social contact telephone service providing help and support to farmers and allied industries.  www.fcn.org.uk     Helpline: 03000 111 999 
Email: help@fcn.org.uk  
Perennial Advice & Support  For those individuals and families working or have worked in the horticulture industry. Housing, accommodation, disability, long-term illness, financial hardship, bereavement or the unique challenges that come with old age.Call free of charge and in complete confidence: 0800 093 8543 (Mon-Fri 8.30 am – 5.00pm)  Email: info@perennial.org.uk     www.perennial.org.uk
Royal British Legion and SSAFA: offers help, advice & grants to members of the armed services, veterans, reservists and their families.www.britishlegion.org.uk      online chat or 0808 802 8080 www.ssafa.org.uk   email contact form or  0800 260 6767
Macmillan free and confidential advice for individuals and families who are affected by cancer and other life limiting conditions on their benefit entitlements.National Macmillan Support Line    0808 808 00 00  or email contact form Open every day, 8am – 8pm    www.macmillan.org.uk/cancer-information-andsupport/get-help/financial-help/welfare-rightsadvice
Stepchange debt charity offering debt advice on line or over the telephonewww.stepchange.org      0800 138 1111 
National Debt Line, offering information and advice  www.nationaldebtline.org    0808 808 4000  
Money and Pension Service formed in 2019, supported by the UK Government, combining the Money Advice Service, Pension Wise and Pension Advisory Service. Money Advice Service – free guidance on all aspects of managing your income and expenditure.https://maps.org.uk/       www.moneyadviceservice.org.uk   Tel: 0800 138 7777
Money and budgeting advicewww.moneyadviceservice.org.uk  
Benefit and grant calculatorwww.turn2us.org.uk  
Help to Save is a type of savings account. It allows those entitled to Working Tax Credit and receiving Child Tax Credit or receiving Universal Credit and your household earned £569.22 or more from paid work in your last monthly assessment period. The saving account offers a 50p bonus for every £1 saved over 4 years.  https://www.gov.uk/gethelpsavingslowincome   Follow link above for more information and to apply. Help to Save is backed by the government so all savings in the scheme are secure.
Government                                                          Help with applying for Attendance Allowance                  Help with applying for Pension Credit new claim     Help with applying for Universal Credit Personal Independence Payment   new claim                  If you do not have help and are vulnerable you can ask for the DWP Visiting Team to visit you at home.www.gov.uk                                                                            Attendance Allowance help line 0800 731 0122    Pension Service help line 0800 7310469  Universal Credit 0800 328 5644    PIP 0800 121 4433                                                              
Pension Wise free and impartial government guidance about your defined contribution pension options.www.pensionwise.gov.uk/en   Tel: 0800 138 3944
Pension Advisory Service provides free advice and help with tracing lost personal pensionswww.pensionsadvisoryservice.org.uk   Tel: 0800 011 3797
Local services in Devon – web based directory of serviceswww.devonservices.org.uk   www.pinpointdevon.co.uk  
TASS (Tavistock Area Support Services) offer services to people 55 years+; community transport, befriending, advice, info & form filling.www.tasstavistock.org.uk  online enquiry form
Tel: 01822 616958               
Age UK Call our free, confidential advice line Phone buddy line (an hourly chat once a week)www.ageuk.org.uk    enquiry form online 0800 055 6112  8am-7pm, 365 days a year
Independent Age Help and advice for older people,offering impartial advice and information, including free guides you can order to be posted to you free of charge. Campaigns for better and fairer services for older people. www.independentage.org   Free advice line 0800 319 6789    Mon – Fri  8.30am – 6.30pm      
Sat 9am – 1pm                                     advice@independentage.org
Tamar Energy Providing energy advice and support including help with bills, fuel debt, prepayment meters, concerns about heating etc.  www.tamarenergycommunity.com                           
Tel: 0800 233 5414                                                   hello@tamarenergycommunity.com
Warm Home Discount If on a low income and in receipt of certain benefits, talk to your energy provider about the Warm home Discount; £140 off your bill and check if you are on the best tariff.To find out more visit  www.gov.uk/thewarmhomediscountscheme/  
South West Water (SWW) provides help with dealing with water debts. Restart which offers a lower water bill based on your ability to pay.  A lower water tariff named WaterSure Plus for those using more water because of a medical condition or have three or more children under 19. WaterCare  for those on a low income and receiving a means tested benefit. There is also Freshstart and Waterdirect. The Water Care Team are SWW advisors that can visit customers in their own home who would find completing the application forms difficult to advise on applying a lower tariff.www.southwestwater.co.uk South West Water Tel:0344 346 1010 To be eligible for help you will have to have a water meter or have one fitted. This is free. If you can’t have a water meter fitted ask about an assessed charge. watercareteam@southwestwater.co.uk  Tel: 0344 346 1010
Water Debt Gateway for SWW customers who are in debt or struggling to pay their water bill and would benefit from more specialist advice Plymouth Citizens’ Advice Bureau offer a Restart help line service. You need your SWW customer reference number so the FreshStart team can get access to your water debt account.https://citizensadviceplymouth.org.uk/waterdebtgateway      freshstart@plymouthcab.org          Tel 01752 502699    
Report a scam Phone or visit the action fraud web site or contact Citizens’ Advice.www.actionfraud.police.uk  or Tel: 0300 123 2040 www.citizensadvice.org.uk/scamsaction/   0808 2505050    Mon to Friday 9am to 5pm
Get advice and report a Loan Sharkwww.gov.uk/report-loan-shark                                         Tel: 0300 555 2222 or text 07860 022116
Okehampton Foodbank offering parcels of 7 days’ worth of emergency food to local people in and around the Okehampton area. Valid foodbank vouchers can be issued over the phone by a local agency e.g. Citizens Advice, Children’s Centre or health visitors/support workers. Delivery system available.Tel: 07460 771519 Email: okefoodbank@gmail.com Open: Fridays 10am-12 noon Baptist Church, Okehampton EX20 1AN. www.okefoodbank.org Facebook page  
Tavistock Foodbank offering parcels of 3 day emergency food to local people in and around the Tavistock area. Valid foodbank vouchers can be issued over the phone by a local agency e.g. by Citizens Advice, Children’s Centre or health visitors/support workers.        Tel: 07941 436 149 Email: info@tavistock.foodbank.org.uk Open: Fridays 10am-2pm United Reformed Church, Tavistock www.tavistock.foodbank.org.uk   Facebook page
Bere Peninsula Foodbank providing food parcels to households on low incomes and in crisis in the Bere Peninsula. Flexible; no official vouchers required; delivery system available.Tel: 07513 132665 Email: bpfb20@gmail.com  (Drop in at Hope Cottage Café at 41 Fore St. Bere Alston to resume when restrictions allow)
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March 2021.  The contact details in this list were gathered by Transitions and West Devon CVS; they are evolving and are subject to change.  If any of the information is incorrect or can be added to, please contact us.  

Julie Matthews, Partnership and Social Policy Lead   Email: julie@navigatecharity.org.uk 

Billie Burnett, Information Co-ordinator   Email: volunteering@westdevoncvs.org.uk

Bright Futures UpbeatSupporting young carers aged 18-2401237 420141 brightfutures@carewise.org.uk www.brightfuturesdevon.co.uk
CAMHSChildren & Adolescent Mental Health Services0330 0245 321 cfhd.devonspa@nhs.net www.integratedchildrensservices.co.uk/camhs/teams/camhs-southern-devon                      
Childline  Helpline for Under 19’s0800 1111
Community Links South WestSupport for  young people; Music Centre07808 523111 info@communitylinks-sw.co.uk www.communitylinks-sw.co.uk
Devon Young CarersSupporting carers aged 5 – 1803456 434 435 info@devoncarers.org.uk www.devoncarers.org.uk  
Kooth  Counselling via website chatwww.explore.kooth.com/dontdoitalone
Okehampton Street PastorsCare of young people in streets at nightwww.streetpastors.org/locations/okehampton  
Proud2BeOnline LGBTQ+ Youth group01803 362083 hello@proud2be.co.uk www.proud2be.org.uk
Room 13Support, help, activities for ages 11-1901837 657601 www.spacepsm.org
ShoutMental health supportText Shout to 85258
SNAPSpecial needs activities in the Park01837 659990 snap.okey@gmail.com https://ocrasport.org.uk/get-involved/snap
Tor Support ServicesFree, confidential counselling for ages 5-2507886 444263 coordinators@torsupportservices.org.uk www.torsupportservices.org.uk
Wheels 2 Work SouthwestHelp to access work and training07970 480807 www.devonwheels2worksouthwest.org
Young DevonChanging the odds in favour of young people01752 691511 info@youngdevon.org www.youngdevon.org
Young MindsSupporting young people’s mental health0808 802 5544 For Young Minds Crisis Messenger, text YM to 85258