Stay in touch and find the help you need, whilst staying at home and staying safe – in and around Okehampton …
Whilst every effort has been made to ensure that all details included are correct, West Devon CVS does not accept legal responsibility for the accuracy of any information quoted. Reference to any products, services, hypertext link to third parties or other information does not constitute or imply its endorsement, sponsorship or recommendation by West Devon CVS. If you have any queries, please email info@westdevoncvs.org.uk.
Updated: 3rd December 2020
Local and National Organisations
| Time to Talk (Living Options Devon) | A confidential listening support service and practical help for those who are disabled, deaf or vulnerable in any way. Email: time2talk@livingoptions.org www.livingoptions.org/support-help/time-talk | 0300 303 3691 0785 642 6940 Tues Wed Thurs 10am-4pm |
| Silverline | The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Call us ANYTIME | 0800 4 70 80 90 |
| Age UK | Call our free, confidential advice line We’re open 8am-7pm, 365 days a year Phone buddy line (an hourly chat once a week) | 0800 678 1602 0800 055 6112 |
| Diabetes UK | The Diabetes UK Helpline is a dedicated diabetes helpline for all people with diabetes, their family or friends, and people who are worried they might be at risk. Monday to Friday, 9am to 6pm | 0345 123 2399 |
| Parkinson’s UK | The Parkinson’s UK helpline is a free and confidential service providing support to anyone affected by Parkinson’s. | 0808 800 0303 |
| British Heart Foundation | Helpline – for medical enquiries: Phone lines are open 9am to 5pm, Monday to Friday | 0300 330 3311 |
| British Lung Foundation | Speak to one of our team over the phone. We aim to answer within 6 rings, and calls will cost the same as a local call. We’re available Monday to Friday, 9am – 5pm. | 03000 030 555 |
| Samaritans | Providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone 24 hour helpline. | 116 123 |
| Every Mind Matters (NHS) | Practical tips and advice to help you manage and maintain your mental and emotional health https://www.nhs.uk/oneyou/every-mind-matters | |
| Red Cross Support | Free telephone support line offering emotional support plus information, advice and practical help. | 0808 196 3651 |
| Alzheimer’s Society | Offering advice, information and support Dementia Support line: https://dementiaconnect.alzheimers.org.uk | 0333 150 3456 |
| Fire Service Safety | Advice offered by home safety team over the telephone; however, technicians will ring to assess the need for home visits if there is a significant high risk of fire with no smoke alarms, a need for replacement alarms, or arson threats (letterbox restrictors). | 0800 05 02 999 |
| Giving World | Offering to charities free of charge clothing, food Items, toiletries, cleaning and household products (business surplus stock). Apply to register via website. Browse available products: https://products.givingworld.org.uk/product-categories https://www.givingworld.org.uk/charity/ | |
| Parenting Solutions | Offering family support and parenting programmes to families in need, via telephone, Facetime and email. Email: sonia.worthington@icloud.com | 07463 969245 |
| Parent Progression | Support for parents with children under 8 to access training/volunteering and work. Email: enquiriesppt@eci.org.uk www.parentprogression.eci.org.uk | 01392 205800 Sue: 07999 879367 Jane: 07547 958156 |
| Devon Family Resource | New advice line providing a listening ear and guidance for families and their relationships. | 01392 949059 (10am – 2pm Mon-Fri) |
| Devon in Sight and Macular Society Support Group | Mainly offering telephone advice; home visits considered only in extreme cases for clients without a local support network or for those with concerns over health and wellbeing. Offering information, help and support via Louise Camies of Devon in Sight Email: louise@devoninsight.org.uk | 01392 876 666 07580 787308 0300 3030111 07580 787308 |
| Action on Hearing Loss | Support on managing hearing loss, including practical advice on hearing aids Jason Sculthorpe 07393 147780 Email: Jason.sculthorpe@hearingloss.org.uk Email: information@actiononhearingloss.org.uk | Helpline 0808 808 0123 Textline 0808 808 9000 |
| Stroke Association | Advice and support Area Co-ordinator Sonya Webb | Helpline: 0303 3033 100 Textphone: 18001 0303 3033 100 07717 275759 |
| Job Centre Plus Devon & Cornwall | Job Centres open only for those unable to use telephone or computer, or who are homeless. For all other clients, no requirement to attend in person. For online information and guidance on benefits, go to www.gov.uk/browse/benefits. | 0800 1690 190 (for more info and further numbers) |
| One Small Step Healthy Lifestyle Service | Face-to-face meetings suspended; however, for self-referrals go to https://onesmallstep.org.uk/online-health-assessment; for third party referrals, go to https://onesmallstep.org.uk/refer Vicky Banks Email: hello@onesmallstep.org.uk | 01392 908 139 |
| Citizens Advice | Face to face drop in service suspended. Consumer advice (e.g. cancelled holiday or event) 9am-5pm Mon-Fri 0808 223 1133 Universal Credit Help to Claim 8am to 6pm, Mon- Fri: 0800 144 8444 All other issues : Adviceline 10am to 4pm, Monday to Friday) : 03444 111 444 www.cabdevon.org.uk/need-advice/ | www.citizensadvice.org.uk/ |
| Tamar Energy Community | Providing energy advice and support including help with bills, fuel debt, prepayment meters, concerns about heating etc. Email: hello@tamarenergycommunity.com | 0800 233 5414 |
| Transitions Project Navigate | Telephone advice for those with money, debt or benefit concerns 8.30 am-4.30pm Mon-Fri. Email: enquiries@navigatecharity.org.uk www.navigatecharity.org.uk/make-a-referral/ | 01823 299050 |
| Devon County Council | For the latest information: https://www.devon.gov.uk/document/coronavirus-advice-in-devon/ Devon COVID-19 Mutual Aid on Facebook Emergency helpline for those at high risk: | 0345 155 1011 |
| West Devon Borough Council | https://www.westdevon.gov.uk/article/6652/Coronavirus-latest-information-and-advice | Hotline 01822 813683 |
| Made-Well CIC | Continuing day service for those with learning disabilities, physical disabilities, mental illness and loneliness. Email: laura.feaver@made-well.co.uk www.made-well.co.uk | 01837 810584 |
| Okehampton & District Community Transport | Ring and Ride Bus service available Monday to Friday. No Lifestyle trips until the Spring 2021. Volunteer Car scheme available. Email: sue.odctg@btinternet.com | 01837 55000 |
| Age Concern Okehampton | Support for the elderly Email: acot@btconnect.com | 01837 55838 |
| West Devon Children’s Centre | Support for families with children aged 0-8 years, accepting referrals and intervention requests. Karen Pearce; Jenny Treleaven. Email: Westdevonchildrencentre@actionforchildren.org.uk On Facebook. | 07872 503515 |
| Tor Support Services | Free, professional and confidential online counselling service for young people aged 5 – 25 Email: coordinators@torsupportservices.org.uk www.torsupportservices.org.uk | 07886 444263 |
| Devon Carers (Devon excluding Plymouth and Torbay) | We provide information, advice and support for unpaid carers (people who look after a friend or family member). www.devoncarers.org.uk | Helpline 03456 434 435 |
| Learn Devon | Wide range of free online adult and community learning courses, including on learning for work, digital and IT skills, art, languages and wellbeing. For Maths and English, there are Free online initial assessments together with telephone interviews. Email: learndevon@devon.gov.uk www.learndevon.co.uk | 0345 155 1014 |
| Okehampton Library | Open (from 2 Dec. 2020 under Tier 2 restrictions), 10am-12pm Mon-Sat; 4–6pm Mon, Tues, Thurs, Fri to browse, borrow and return items. Ring or email for more information, for Choose and Collect service, for reservations, for Home Library Service and for Digital Library. For details of online events, see www.devonlibraries.org.uk/web/arena ; Facebook.com/OkehamptonLibrary, @OkehamptonLib Email Carole Cornwall at okehampton.library@librariesunlimited.org.uk Website: www.librariesunlimited.org.uk | 01837 52805 |
| POA Learning (Distance learning) | Offering 50+ nationally accredited Level 2 courses, 50+ Career Path Development courses, Functional Skills Maths, English & IT, plus an online ‘Music’ and ‘Book’ club, mostly fully funded and therefore FREE. Many FREE webinars covering ADHD and Resilience, Consumer Psychology, Wellness, Benefits, Budgeting and much more. See our website for more details: www.poalearning.org.uk/dartmoor-learning-centre N.B. Christmas Crafts webinars, including festive cooking 8-10 Dec. 2020: go to www.poalearning.org.uk/christmas Ivan Judd Email: ivan.judd@poalearning.org.uk Sue Hunt Email: susan.hunt@poalearning.org.uk | |
| Get Changed Theatre Company | A vibrant theatre company for adults with learning disabilities, producing high quality arts projects which challenge public attitudes and raise the profile of the disability community. During the pandemic, we are operating digitally via Zoom. Please email for details. Email: info@getchanged.com www.getchanged.com | |
| Ubuntu Covid-19 Counselling Service | Professionally trained counsellors from BAME backgrounds offer free counselling support to those in Devon of similar backgrounds who are experiencing distress in their lives and relationships due to Covid-19 situation, using telephone, email, WhatsApp, Zoom and Scype. Email: info@ubuntucounsellingservices.org.uk https://www.exetercommunitiestogether.org.uk/covid19counselling http://ubuntucounsellingservices.org.uk/index.php/covid-19-counselling/ | 01392 201572 |
| Okehampton Friendship Group | A new online group for those with learning disabilities (anyone from Tavistock is welcome to join in). Every other Monday at 2 pm, starting 2 November 2020. Contact Lloyd Waterman of Devon People First Email: dpf@involve-middevon.org.uk | 07702 193487 |
| Quarantine Quilt Project (with Significant Seams) | Offering to post 100 substantial and free craft supply kits to nominated vulnerable and/or isolated people in Devon, to create connection and enable participation in The Quarantine Quilt Project, a national network of community quilts. To nominate a recipient, please email their postal address to projectteam@thequarantinequiltproject.org. https://thequarantinequiltproject.org | |
| Community Links | Services by telephone and by email. Referrals to be assessed to decide what level of support is required. Family support provided (mostly in Okehampton) and befriending throughout the north of West Devon. Email: familysupport@communitylinks-sw.co.uk www.communitylinks-sw.co.uk | 07933 663796 (Mon-Fri 10am-12pm) |
| Okehampton United Charity | Awarding grants to support charitable organisations within Okehampton and Hamlets. Also new COVID-19 Hardship Grants Fund for eligible residents of Okehampton and Hamlets (Brightley, Southcott, Meldon or Stockley). Email: clerk@okehamptoncharities.org.uk http://www.okehamptoncharities.org.uk | 01837 55179 |
| Livewest (housing) | Offering tenancy support, housing management and emergency grants. Email: enquiries@livewest.co.uk For financial support in extreme crisis, email community.investment@livewest.co.uk www.livewest.co.uk | 0300 1238 080 |
| Farming Community Network | Social contact telephone service providing help and support to farmers and allied industries. Colin Smallacombe Email: colinsmallcombe.fcn@gmail.com | Helpline: 03000 111999 (7am-11pm everyday) |
| Lloyds Pharmacy | Get prescriptions delivered to your door for free www.lloydspharmacy.com>info>nhs.repeat.prescriptions | |
| Okehampton Foodbank | Foodbank open Friday 10am-12noon at Baptist Church. Delivery system available. Vouchers can be issued over the phone. Email: okefoodbank@gmail.com | |
| West Devon Art Workshops – Art for All project | Links to free videos of art demonstrations are available on our website. There is also an Art for All closed Facebook group run by Okehampton participants which you can join to share achievements and give each other support. We hope to return to socially distanced face to face classes in the new year. Email: westdevonartworkshops@gmail.com www.westdevonartworkshops.co.uk | |
| Walk and Talk Okehampton (Devon Walking for Health) | These walks operate when we are not in lockdown. For more information, please ring Chris Baines or Pat Cunnington. | Chris: 07917 795072 Pat: 01837 83487 |
| Devon Communities Together | Devon Highlights Zoom meet ups on Tuesdays and Fridays for those aged 55 and over who may be lonely or isolated, including for example, quizzes, laughter yoga, Flamenco dancing, creative writing, museums visits and tours. Email Aggie Szpinda: aggie@devoncommunities.org.uk Email Harry Bonnell: harry.bonnell@devoncommunities.org.uk www.devoncommunities.org.uk/using-zoom-keep-you-connected | 01392 248919 Covid-19 helpline: 0808 1963390 |
| Okehampton Churches Spiritual Support (Christians Together Okehampton) | Monday contact: Steve Cook (All Saints) – 07790 909442 Liz Singleton (Methodist) – 07450 676936 Tuesday contact: Dave Cook (New Life) – 07484 113523 Mary King (Baptist) – 07791 449796 Wednesday contact: Mike Davies (Inspiration) – 07771 933718. Father Darlene (St Boniface) – 01837 52229 Thursday contact: Steve Cook (All Saints) – 07790 909442 Dave Cook (New Life) – 07484 113523 Friday Contact: Father Darlene (St Boniface) – 01837 52229 Mary King (Baptist) – 07791 449796 Sat Morning:10am-1pm Tim Hooper (CTO Coordinator) – 07533 758087 | Contacts available 10am-4pm (outside these hours please leave a message) |
More Local Support by Area:
| Okehampton (and area) | COVID-19 community support group. On Facebook Greta Button Email: gretab@okehampton-pri.devon.sch.uk | 07707 565612 |
| Hatherleigh (and area) | Support from Made-Well on Facebook Hatherleigh Town Council, Mrs. Lock Email: hatherleightc@gmail.com | 07707 565612 01805 804254 |
| Hatherleigh & Meeth | Support from local volunteers Cllr Clare Kemp ckmultimedia@gmail.com | 07563 154245 |
| Chagford | Chagford Hub on Facebook page Help co-ordinated by Chagford Parish Clerk: For collection and delivery of prescriptions: | 01647 432999 01647 432424 |
| North Tawton | Support from Lions member Michael Brint Email: Michael.brint@btinternet.com | 01837 82220 |
| North Tawton | Community Support Group help and support Sarah Say at North Tawton Town Council Email: townclerk@northtawtontowncouncil.gov.uk | 01837 880121 |
| North Tawton Pharmacy | North Tawton Pharmacy is able to deliver prescriptions & pharmacy shopping to those in North Tawton & surrounding areas. | 01837 82824 (after 11 am) |
| South Tawton and South Zeal | Community Support Group help and support Barry Griffiths Email: stpc.covid19.help@gmail.com | 01837 500999 option 2 |
| Folly Gate & Inwardleigh | Support from Lions member Michael Chastey Email: mchastey@aol.com | 01837 53346 |
| Exbourne, Jacobstowe, & Monk-okehampton | Burrows Community Shop & Cafe Jacobstowe Community Group, Peter Steer Email: ptsteer@aol.com (group also on Facebook) | 01837 851928 01837 851669 07966 404347 |
| Bridestowe Parish | Contact Pete Daniels Email: bridestoweparishcouncil@yahoo.co.uk | 01837 861244 |
| Belstone, Priestacott | Contact Ella Curnow Email: ella.curnow@hotmail.co.uk and Rona Gundry www.belstonevillage.net | 01837 849363 07815 636 613 |
| Sourton | Contact Angela Braidwood (parish clerk) Email: parishclerk@sourtonpc.org.uk (Also co-ordinating with Bridestowe) | 01837 871 308 07990 712 484 |
| Lions Club Okehampton | Okehampton Lions have responders to help people needing supplies. Bob Chapman: Email: DARTMOORWALKER@uwclub.net Kevin Pedrick: Email: kspedr@gmail.com | 01837 54170 07969 512668 |
| Rotary Club Okehampton | For help and support, contact Secretary Allenton Fisher Email: rotaryokehampton@outlook.com | 07782 222404 |
| Harley Riders Delivery Group | Delivering medicines and essential items to vulnerable people in outlying areas of Dartmoor. Email: annieshomeagain@gmail.com | Annie Durrant 07875 263466 (ring before 11 am) |