Stay in touch and find the help you need, whilst staying at home and staying safe – in and around Okehampton …
Updated: 22 May 2020
Local and National Organisations
| Time to Talk (Living Options Devon) | A confidential listening support service and practical help for those who are disabled, deaf or vulnerable in any way. Email: time2talk@livingoptions.org www.livingoptions.org/support-help/time-talk | 0300 303 3691 0785 642 6940 Tues Wed Thurs 10am-4pm |
| Silverline | The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Call us ANYTIME | 0800 4 70 80 90 |
| Age UK | Call our free, confidential advice line We’re open 8am-7pm, 365 days a year Phone buddy line (an hourly chat once a week) | 0800 678 1602 0800 055 6112 |
| Diabetes UK | The Diabetes UK Helpline is a dedicated diabetes helpline for all people with diabetes, their family or friends, and people who are worried they might be at risk. Monday to Friday, 9am to 6pm | 0345 123 2399 |
| Parkinson’s UK | The Parkinson’s UK helpline is a free and confidential service providing support to anyone affected by Parkinson’s. | 0808 800 0303 |
| British Heart Foundation | Helpline – for medical enquiries: Phone lines are open 9am to 5pm, Monday to Friday | 0300 330 3311 |
| British Lung Foundation | Speak to one of our team over the phone. We aim to answer within 6 rings, and calls will cost the same as a local call. We’re available Monday to Friday, 9am – 5pm. | 03000 030 555 |
| Samaritans | Providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone 24 hour helpline. | 116 123 |
| Every Mind Matters (NHS) | Practical tips and advice to help you manage and maintain your mental and emotional health https://www.nhs.uk/oneyou/every-mind-matters | |
| Red Cross Support | Free telephone support line offering emotional support plus information, advice and practical help. | 0808 196 3651 |
| Fire Service Safety | Mainly offering advice by telephone; however, technicians will ring to assess the need for home visits if there is a high risk of fire with no smoke alarms, a need for replacement alarms, or arson threats (letterbox restrictors). | 0800 05 02 999 |
| Giving World | Offering to charities free of charge clothing, food Items, toiletries, cleaning and household products (business surplus stock). Apply to register via website. Browse available products: https://products.givingworld.org.uk/product-categories https://www.givingworld.org.uk/charity/ | |
| Parenting Solutions | Offering family support and parenting programmes to families in need, via telephone, Facetime and email. Email: sonia.worthington@icloud.com | |
| Devon in Sight | Mainly offering telephone advice; home visits considered only in extreme cases for clients without a local support network or for those with concerns over health and wellbeing. | 01392 876 666 |
| Action on Hearing Loss | Support on managing hearing loss, including practical advice on hearing aids Jason Sculthorpe 07393 147780 Email: Jason.sculthorpe@hearingloss.org.uk Email: information@actiononhearingloss.org.uk | Helpline 0808 808 0123 Textline 0808 808 9000 |
| Stroke Association | Advice and support Area Co-ordinator Sonya Webb | Helpline: 0303 3033 100 Textphone: 18001 0303 3033 100 07717 275759 |
| Job Centre Plus Devon & Cornwall | Job Centres open only for those unable to use telephone or computer, or who are homeless. For all other clients, no requirement to attend in person. Disability benefit reviews and assessments suspended until end of June 2020. Those who are eligible to continue to apply for benefits online. | 0845 604 3719 (texts to 0845 608 8551) |
| One Small Step Healthy Lifestyle Service | Face-to-face meetings suspended; however, for self-referrals go to https://onesmallstep.org.uk/online-health-assessment; for third party referrals, go to https://onesmallstep.org.uk/refer Vicky Banks Email: hello@onesmallstep.org.uk | 01392 908 139 |
| Citizens Advice | Face to face drop in service suspended. Consumer advice (e.g. cancelled holiday or event) 9am-5pm Mon-Fri 0808 223 1133 Universal Credit Help to Claim 8am to 6pm, Mon- Fri: 0800 144 8444 All other issues : Adviceline 10am to 4pm, Monday to Friday) : 03444 111 444 www.cabdevon.org.uk/need-advice/ | www.citizensadvice.org.uk/ |
| Tamar Energy Community | Providing energy advice and support including help with bills, fuel debt, prepayment meters, concerns about heating etc. Email: hello@tamarenergycommunity.com | 0800 233 5414 |
| Transitions Project Navigate | Telephone advice for those with money, debt or benefit concerns 8.30 am-4.30pm Mon-Fri. Email: enquiries@navigatecharity.org.uk www.navigatecharity.org.uk/make-a-referral/ | 01823 299050 |
| Devon County Council | For the latest information: https://www.devon.gov.uk/document/coronavirus-advice-in-devon/ Devon COVID-19 Mutual Aid on Facebook Emergency helpline for those at high risk: | 0345 155 1011 |
| West Devon Borough Council | https://www.westdevon.gov.uk/article/6652/Coronavirus-latest-information-and-advice | Hotline 01822 813683 |
| Okehampton & District Community Transport | Ring and Ride shopping bus still available on request. Driver happy to continue. Voluntary Car Scheme still available on request. We have a limited number of volunteer drivers available now but are keen to help for as long as we can. Email: sue.odctg@btinternet.com | 01837 55000 |
| Age Concern Okehampton | Support for the elderly Email: acot@btconnect.com | 01837 55838 |
| West Devon Children’s Centre | Support for families with children aged 0-8 years, accepting referrals and intervention requests. Karen Pearce; Jenny Treleaven. Email: Westdevonchildrencentre@actionforchildren.org.uk On Facebook. | 07872 503515 |
| Tor Support Services | Free, professional and confidential online counselling service for young people aged 5 – 25 Email: coordinators@torsupportservices.org.uk www.torsupportservices.org.uk | 07886 444263 |
| Okehampton Library | eBooks, eAudiobooks, eMagazines, reference materials all available to borrow free online; search on www.devonlibraries.org.uk/web/arena. Details of online events and groups on Facebook. To join, go to www.devonlibraries.org.uk/web/arena/join-us. Email Carole Cornwall at okehampton.library@librariesunlimited.org.uk | 0345 155 1001 |
| POA Learning (distance learning) | Offering 50+ nationally accredited Level 2 courses, 50+ Career Path Development courses, Functional Skills Maths, English & IT, plus an online ‘Music’ and ‘Book’ club, mostly fully funded and therefore FREE. Ivan Judd Email: ivan.judd@poalearning.org.uk Sue Hunt Email: susan.hunt@poalearning.org.uk On Facebook and Twitter. | |
| Community Links | Services by telephone and by email. Referrals to be assessed to decide what level of support is required. Family support provided (mostly in Okehampton) and befriending throughout the north of West Devon. Email: familysupport@communitylinkssw.co.uk www.communitylinkssw.co.uk | |
| Okehampton United Charity | Awarding grants to support charitable organisations within Okehampton and Hamlets. Also new COVID-19 Hardship Grants Fund for eligible residents of Okehampton and Hamlets (Brightley, Southcott, Meldon or Stockley). Email: clerk@okehamptoncharities.org.uk http://www.okehamptoncharities.org.uk | 01837 55179 |
| Livewest (housing) | Offering tenancy support, housing management and emergency grants. Email: enquiries@livewest.co.uk For financial support in extreme crisis, email community.investment@livewest.co.uk www.livewest.co.uk | 0300 1238 080 |
| Farming Community Network | Social contact telephone service providing help and support to farmers and allied industries. Jo Jones Email: jojones.fcn@gmail.com | Helpline: 03000 111999 (7am-11pm everyday) |
| Lloyds Pharmacy | Get prescriptions delivered to your door for free www.lloydspharmacy.com>info>nhs.repeat.prescriptions | |
| Okehampton Foodbank | Foodbank open Friday 10am-12noon at Baptist Church. Delivery system available. Vouchers can be issued over the phone. Email: okefoodbank@gmail.com | |
| West Devon Art Workshops – Art for All project | Online classes via our website. Links to videos of art demonstrations to be emailed to our contact list along with printable handouts for people to distribute to others not online. Everyone taking part in a class will be encouraged to join the Art for All closed Facebook group run by Okehampton participants to share achievements and give each other support. Email: westdevonartworkshops@gmail.com www.westdevonartworkshops.co.uk | 07724 153381 |
| Okehampton Churches Spiritual Support (Christians Together Okehampton) | Monday contact: Steve Cook (All Saints) – 07790 909442 Liz Singleton (Methodist) – 07450 676936 Tuesday contact: Dave Cook (New Life) – 07484 113523 Mary King (Baptist) – 07791 449796 Wednesday contact: Mike Davies (Inspiration) – 07771 933718. Father Darlene (St Boniface) – 01837 52229 Thursday contact: Steve Cook (All Saints) – 07790 909442 Dave Cook (New Life) – 07484 113523 Friday Contact: Father Darlene (St Boniface) – 01837 52229 Mary King (Baptist) – 07791 449796 Sat Morning:10am-1pm Tim Hooper (CTO Coordinator) – 07533 758087 | Contacts available 10am-4pm (outside these hours please leave a message) |
More Local Support by Area:
| Okehampton (and area) | COVID-19 community support group. On Facebook | 07707 565612 |
| Hatherleigh (and area) | Support from Made-Well on Facebook Hatherleigh Town Council, Mrs. Lock Email: hatherleightc@gmail.com | 07707 565612 01805 804254 |
| Hatherleigh & Meeth | Support from local volunteers Cllr Clare Kemp ckmultimedia@gmail.com | 07563 154245 |
| Chagford | Chagford Hub on Facebook page Help co-ordinated by Chagford Parish Clerk: For collection and delivery of prescriptions: | 01647 432999 01647 432424 |
| North Tawton | Support from Lions member Michael Brint Email: Michael.brint@btinternet.com Be a Good Neighbour H for Help initiative (H sign in window with phone number) | 01837 82220 |
| North Tawton | Community Support Group help and support Sarah Say at North Tawton Town Council Email: townclerk@northtawtontowncouncil.gov.uk | 01837 880121 |
| North Tawton Pharmacy | North Tawton Pharmacy is able to deliver prescriptions & pharmacy shopping to those in North Tawton & surrounding areas. | 01837 82824 (after 11 am) |
| South Tawton | Community Support Group help and support Barry Griffiths Email: stpc.covid19.help@gmail.com | 01837 500999 option 2 |
| Folly Gate & Inwardleigh | Support from Lions member Michael Chastey Email: mchastey@aol.com | 01837 53346 |
| Exbourne, Jacobstowe, & Monk-okehampton | Burrows Community Shop & Cafe Jacobstowe Community Group, Peter Steer Email: ptsteer@aol.com (group also on Facebook) | 01837 851928 01837 851669/07966 404347 |
| Bridestowe, Weeke & Combebow | Contact Pete Daniels Email: bridestoweparishcouncil@yahoo.co.uk | 01837 861244 |
| Belstone, Priestacott | Contact Ella Curnow Email: ella.curnow@hotmail.co.uk and Rona Gundry www.belstonevillage.net | 01837 849363 07815 636 613 |
| Highampton | Contact Felicity Lowe (parish clerk) Email: highamptonclerk@gmail.com Steve Male Email: stevemale@sandjhome.com | 01409 231727 01409 231646 |
| Sourton | Contact Angela Braidwood (parish clerk) Email: parishclerk@sourtonpc.org.uk (Also co-ordinating with Bridestowe) | 01837 871 308 07990 712 484 |
| Whiddon Down | Contact Greta Button Email: gretab@okehampton-pri.devon.sch.uk | 01837 500999 |
| Lions Club Okehampton | Okehampton Lions have a responder to help people needing supplies. These numbers/areas are not exclusive, so if you can’t contact one, try another. Failing all else, our President is Lion Alan Cranleigh on 01837 810657. | Bob Chapman on 01837 54170 Email: DARTMOORWALKER@uwclub.net. |
| Rotary Club Okehampton | Secretary Dick Jennings Email: dick.jacquie@btinternet.com | |
| Harley Riders Delivery Group | Delivering medicines and essential items to vulnerable people in outlying areas of Dartmoor. Email: annieshomeagain@gmail.com | Annie Durrant 07875 263466 (ring before 11 am) |