Stay in touch and find the help you need, whilst staying at home and staying safe – in and around Tavistock …
Whilst every effort has been made to ensure that all details included are correct, West Devon CVS does not accept legal responsibility for the accuracy of any information quoted. Reference to any products, services, hypertext link to third parties or other information does not constitute or imply its endorsement, sponsorship or recommendation by West Devon CVS. If you have any queries, please email info@westdevoncvs.org.uk.
Updated: 16 September 2021
Local and National Organisations
| Bere Alston | Covid-19 Volunteer Group Email: lyndafreeman71@gmail.com | Lynda Freeman 01822 841063 |
| Yelverton area | Support through YelverCare in Yelverton area only (including Walkhampton, Yelverton, Crapstone, Buckland Monochorum, Clearbrook, Milton Coombe) www.yelvertoncommunityprojects.org/yelvercare | 07775 695864 10am-1pm Mon-Sat. |
| Buckland Monachorum & Crapstone | BucklandCares on Facebook Lucy Wood Email: bucklandcares@outlook.com | Lucy Wood |
| Chillaton | Local response group: Bridget Passmore Email: bridgetpassmore@btinternet.com | |
| Horrabridge | Team Horrabridge Covid-19 and Beyond https://www.facebook.com/groups/teamhorrabridge Email: teamhorrabridge@gmail.com Horrabridge Love Your Neighbour | Olivia Dunn 07748 166943 Sally Northmore 07799 388918 Ali Mansfield ali@tmc.me.uk |
| Lifton | Information and help; several volunteers’ contact details on Lifton Parish Council website. www.liftonpc.org.uk | Cllr Chris Edmonds 01566 784794 |
| Lewtrenchard covering also Lewdown, Marystowe, Thrushelton, Stowford, Coryton & Portgate | Support co-ordinated by Margaret Dunn Email: margaret-dunn@btconnect.com | 01566 783 779; and 01566 783 765 |
| PrincetownPostbridge, Hexworthy & Huccaby | Dartmoor Forest Parish Council is co-ordinating a wide range of help and support. Go to http://www.dartmoorforestparishcouncil.gov.uk/news.php and download list of volunteers. | Alison Geen 01364 631276 |
| Deer Leap Support Group | Offering support in area of Deer Leap Road off Down Road, Tavistock. | 01822 612494 |
| Brentor | Volunteer support group from Brentor Church and Brentor Compassionate Neighbours Latest information at www.brentorvillage.org & community.support@bmcneighbours.org | 01822 810 285 07904 983958 |
| Mary Tavy, Horndon and area | Volunteer support Facebook page Email: marytavycs@gmail.com Co-ordinators Bev Ross and Laurel Miller | 01822 811 019 01822 810131 |
| Peter Tavy | Volunteer support from Peter Tavy Community Support Hub. www.petertavyparishcouncil.org Email: contacthub@petertavyparishcouncil.org Peter Tavy Community on Facebook | 01822 810343 |
| Lydford | Volunteer support at Lydford Helpline Email: lydfordhelp@gmail.com Lydford Volunteer Group on Facebook | Ruth Tainsh 07572 785522 Jodie Austin 07940 060705 |
| Lamerton & Sydenham Damerel | Lamerton Parish Council www.lamertonparish.co.uk Lamerton Caremongering on Facebook Rev. Andy Atkins Email: vicar@southtamar.church | 01822 870298 |
| Gulworthy | Support from Gulworthy Parish Together. Help with shopping, prescriptions, a friendly voice on phone, dog walking etc. Kate Royston; Sue Eve. Email: together@gulworthyparishcouncil.gov.uk | 0800 622 6467 |
| Harley Riders Delivery Group | Delivering medicines and essential items to vulnerable people in outlying areas of Dartmoor. Email: anniesathomeagain@gmail.com | Annie Durrant 07875 263466 (ring before 11 am) |
| Milton Abbot & Dunterton | Volunteer help and support. On Facebook. Rev. Andy Atkins Email: vicar@southtamar.church | 01822 870298 |
| Bere Ferrers Food Hub | Delivery of vital supplies, support and information to vulnerable in the areas of Bere Ferrers and Weir Quay. Email: rosie@dhamarinedesign.co.uk | Rosie Hinge 01822 841734 Caroline Clark 01822 841481 |
| Weir Quay (including Clamoak, Holes Hole, Hewton, North & South Hooe) | Volunteer help and support. Email: rosie@dhamarinedesign.co.uk | Rosie Hinge 01822 841734 |
| Weir Quay (including Cotts and Cleave) | Volunteer help and support. Cotts: Sue Coomber Email: suecoomber@talktalk.net Cleave: Cathy Dennis Email: cathy.dennis1@icloud.com | Sue Coomber 01822 841894 Cathy Dennis 07876 748 668 |
| Transitions run by the Wiser£money partnership. Free, confidential money and debt advice in rural Torridge and West Devon for those that cannot access mainstream advice services. Offers home visits (when restrictions allow) and phone support. Funded by the National Lottery’s Community Fund. | www.navigatecharity.org.uk/make-a-referral/ www.wisermoney.org.uk Email: enquiries@wisermoney.org.uk or wisermoney@navigatecharity.org.uk Tel: 01823 299050 8.30am to 4.30pm Mon to Fri |
| Citizen’s Advice: free and confidential money, debt and budgeting advice; consumer advice (e.g. cancelled holiday or event). www.cabdevon.org.uk/need-advice/ www.citizensadvice.org.uk/ | Advice line 9am-5pm Mon-Fri: 0800 144 8848 Universal Credit Help to Claim 8am to 6pm, Mon- Fri: 0800 144 8444 Consumer helpline (trade issues, trading standards): 0808 2231133 |
| Help to claim Universal Credit Citizens Advice can provide initial assessment and guidance for Universal Credit claims at their local offices (see above) during opening hours. | www.citizensadvice.org.uk/helptoclaim/#h–our–help– to–claim–service Helpline: Tel: 0800 144 8444 Advisers are available 8am to 6pm, Monday to Friday. Chat on line: https://www.citizensadvice.org.uk/aboutus/contact–us/contact–us/web–chat–service/ Monday to Friday 10am to 4pm |
| Quids 4 Kids (CAB Devon) offers help to families in Devon with a child who has special needs, a long term illness or disability, with benefit ,tax credit claims & appeals. Also young people aged 16-21 with a special need or a disability. | www.cabdevon.org.uk/projects/quids-for-kids Tel: 0300 5000 404 |
| DATA —offering free debt advice to people living in Tavistock and the surrounding areas through home visits and phone support. | www.datavistock.org.uk enquiry@datavistock.org.uk 07955 728721 |
| Housing information about how West Devon Borough Council can help if you are in housing crisis. | www.westdevon.gov.uk/Housingadvice Tel: 01822 813600 |
| LiveWest (Housing) Offering tenancy support, housing management and emergency grants. | www.livewest.co.uk Email: enquiries@livewest.co.uk For financial support in extreme crisis , email community.investment@livewest.co.uk |
| RABI (Royal Agricultural Benevolent Institution) Offers help, advice & grants for individuals linked to farming. | www.rabi.org.uk Tel: 0808 282819490 Email: info@rabi.org.uk |
| The Farming Community Network Social contact telephone service providing help and support to farmers and allied industries. | www.fcn.org.uk Helpline: 03000 111 999 Email: help@fcn.org.uk |
| Perennial Advice & Support For those individuals and families working or have worked in the horticulture industry. Housing, accommodation, disability, long-term illness, financial hardship, bereavement or the unique challenges that come with old age. | Call free of charge and in complete confidence: 0800 093 8543 (Mon-Fri 8.30 am – 5.00pm) Email: info@perennial.org.uk www.perennial.org.uk |
| Royal British Legion and SSAFA: offers help, advice & grants to members of the armed services, veterans, reservists and their families. | www.britishlegion.org.uk online chat or 0808 802 8080 www.ssafa.org.uk email contact form or 0800 260 6767 |
| Macmillan free and confidential advice for individuals and families who are affected by cancer and other life limiting conditions on their benefit entitlements. | National Macmillan Support Line 0808 808 00 00 or email contact form Open every day, 8am – 8pm www.macmillan.org.uk/cancer-information-andsupport/get-help/financial-help/welfare-rightsadvice |
| Stepchange debt charity offering debt advice on line or over the telephone | www.stepchange.org 0800 138 1111 |
| National Debt Line, offering information and advice | www.nationaldebtline.org 0808 808 4000 |
| Money and Pension Service formed in 2019, supported by the UK Government, combining the Money Advice Service, Pension Wise and Pension Advisory Service. Money Advice Service – free guidance on all aspects of managing your income and expenditure. | https://maps.org.uk/ www.moneyadviceservice.org.uk Tel: 0800 138 7777 |
| Money and budgeting advice | www.moneyadviceservice.org.uk |
| Benefit and grant calculator | www.turn2us.org.uk |
| Help to Save is a type of savings account. It allows those entitled to Working Tax Credit and receiving Child Tax Credit or receiving Universal Credit and your household earned £569.22 or more from paid work in your last monthly assessment period. The saving account offers a 50p bonus for every £1 saved over 4 years. | https://www.gov.uk/get–help–savings–low–income Follow link above for more information and to apply. Help to Save is backed by the government so all savings in the scheme are secure. |
| Government Help with applying for Attendance Allowance Help with applying for Pension Credit new claim Help with applying for Universal Credit Personal Independence Payment new claim If you do not have help and are vulnerable you can ask for the DWP Visiting Team to visit you at home. | www.gov.uk Attendance Allowance help line 0800 731 0122 Pension Service help line 0800 7310469 Universal Credit 0800 328 5644 PIP 0800 121 4433 |
| Pension Wise free and impartial government guidance about your defined contribution pension options. | www.pensionwise.gov.uk/en Tel: 0800 138 3944 |
| Pension Advisory Service provides free advice and help with tracing lost personal pensions | www.pensionsadvisoryservice.org.uk Tel: 0800 011 3797 |
| Local services in Devon – web based directory of services | www.devonservices.org.uk www.pinpointdevon.co.uk |
| TASS (Tavistock Area Support Services) offer services to people 55 years+; community transport, befriending, advice, info & form filling. | www.tasstavistock.org.uk online enquiry form Tel: 01822 616958 |
| Age UK Call our free, confidential advice line Phone buddy line (an hourly chat once a week) | www.ageuk.org.uk enquiry form online 0800 055 6112 8am-7pm, 365 days a year |
| Independent Age Help and advice for older people,offering impartial advice and information, including free guides you can order to be posted to you free of charge. Campaigns for better and fairer services for older people. | www.independentage.org Free advice line 0800 319 6789 Mon – Fri 8.30am – 6.30pm Sat 9am – 1pm advice@independentage.org |
| Tamar Energy Providing energy advice and support including help with bills, fuel debt, prepayment meters, concerns about heating etc. | www.tamarenergycommunity.com Tel: 0800 233 5414 hello@tamarenergycommunity.com |
| Warm Home Discount If on a low income and in receipt of certain benefits, talk to your energy provider about the Warm home Discount; £140 off your bill and check if you are on the best tariff. | To find out more visit www.gov.uk/the–warm–homediscount–scheme/ |
| South West Water (SWW) provides help with dealing with water debts. Restart which offers a lower water bill based on your ability to pay. A lower water tariff named WaterSure Plus for those using more water because of a medical condition or have three or more children under 19. WaterCare for those on a low income and receiving a means tested benefit. There is also Freshstart and Waterdirect. The Water Care Team are SWW advisors that can visit customers in their own home who would find completing the application forms difficult to advise on applying a lower tariff. | www.southwestwater.co.uk South West Water Tel:0344 346 1010 To be eligible for help you will have to have a water meter or have one fitted. This is free. If you can’t have a water meter fitted ask about an assessed charge. watercareteam@southwestwater.co.uk Tel: 0344 346 1010 |
| Water Debt Gateway for SWW customers who are in debt or struggling to pay their water bill and would benefit from more specialist advice Plymouth Citizens’ Advice Bureau offer a Restart help line service. You need your SWW customer reference number so the FreshStart team can get access to your water debt account. | https://citizensadviceplymouth.org.uk/water–debtgateway freshstart@plymouthcab.org Tel 01752 502699 |
| Report a scam Phone or visit the action fraud web site or contact Citizens’ Advice. | www.actionfraud.police.uk or Tel: 0300 123 2040 www.citizensadvice.org.uk/scamsaction/ 0808 2505050 Mon to Friday 9am to 5pm |
| Get advice and report a Loan Shark | www.gov.uk/report-loan-shark Tel: 0300 555 2222 or text 07860 022116 |
| Okehampton Foodbank offering parcels of 7 days’ worth of emergency food to local people in and around the Okehampton area. Valid foodbank vouchers can be issued over the phone by a local agency e.g. Citizens Advice, Children’s Centre or health visitors/support workers. Delivery system available. | Tel: 07460 771519 Email: okefoodbank@gmail.com Open: Fridays 10am-12 noon Baptist Church, Okehampton EX20 1AN. www.okefoodbank.org Facebook page |
| Tavistock Foodbank offering parcels of 3 day emergency food to local people in and around the Tavistock area. Valid foodbank vouchers can be issued over the phone by a local agency e.g. by Citizens Advice, Children’s Centre or health visitors/support workers. | Tel: 07941 436 149 Email: info@tavistock.foodbank.org.uk Open: Fridays 10am-2pm United Reformed Church, Tavistock www.tavistock.foodbank.org.uk Facebook page |
| Bere Peninsula Foodbank providing food parcels to households on low incomes and in crisis in the Bere Peninsula. Flexible; no official vouchers required; delivery system available. | Tel: 07513 132665 Email: bpfb20@gmail.com (Drop in at Hope Cottage Café at 41 Fore St. Bere Alston to resume when restrictions allow) |
August 2021. The contact details in this list were gathered by Transitions and West Devon CVS; they are evolving and are subject to change. If any of the information is incorrect or can be added to, please contact us.
Julie Matthews, Partnership and Social Policy Lead Email: julie@navigatecharity.org.uk
Billie Burnett, Information Co-ordinator Email: volunteering@westdevoncvs.org.uk
| Time to Talk (Living Options Devon) | Time to Talk (Living Options Devon) A confidential listening support service and practical help for those who are disabled, deaf or vulnerable in any way. Email: time2talk@livingoptions.org www.livingoptions.org/support-help/time-talk | 0300 303 3691 0785 642 6940 Tues Wed Thurs 10am-4pm |
| Silverline | The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Call us ANYTIME | 0800 4 70 80 90 |
| Age UK | Call our free, confidential advice line We’re open 8am-7pm, 365 days a year Phone buddy line (an hourly chat once a week) | 0800 678 1602 0800 055 6112 |
| Independent Age | Help and advice for older people,offering impartial advice and information, including free guides you can order to be posted to you. Campaigns for better and fairer services for older people. Email: advice@independentage.org www.independentage.org | Free advice line 0800 319 6789 (Mon-Fri 8.30am-6.30pm; Sat 9am-1pm) |
| Diabetes UK | The Diabetes UK Helpline is a dedicated diabetes helpline for all people with diabetes, their family or friends, and people who are worried they might be at risk. Monday to Friday, 9am to 6pm | 0345 123 2399 |
| Parkinson’s UK | The Parkinson’s UK helpline is a free and confidential service providing support to anyone affected by Parkinson’s. | 0808 800 0303 |
| British Heart Foundation | Helpline – for medical enquiries: Phone lines are open 9am to 5pm, Monday to Friday | 0300 330 3311 |
| British Lung Foundation | For all support, please telephone. Lynne Rogers is offering online movement therapy, mostly seated, for all levels of fitness and movement restriction, Mondays and Thursdays at 11 am, for a small charge. Email: lynne-inmotion@email.com https://www.facebook.com/lynneatinmotion | 03000 030 555 Mon-Fri 9am-5pm (costs same as local calls) |
| Samaritans | Providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone 24 hour helpline | 116 123 |
| Fire Service Safety | Advice offered by home safety team over the telephone; however, technicians will ring to assess the need for a home visit if there is a significant high fire risk with no smoke alarms, a need for replacement alarms, or arson threats (letterbox restrictors). | 0800 05 02 999 |
| Red Cross Support | Free telephone support line offering emotional support plus information, advice and practical help. | 0808 196 3651 |
| Victim Support | Supporting those affected by crime, offering free confidential listening support, respect and practical help, to make people feel safer and find the strength to move beyond crime. Email and live chat via website. Free, safe and secure online space at My Support Space account with interactive guides. www.victimsupport.org.uk | 24/7 Supportline: 0808 168 9111 (Devon & Cornwall) 0300 303 0554 SW Victim Care Network: 01392 475900 8am-8pm (Mon-Fri); 9am-5pm (weekends and bank holidays) |
| One Small Step Healthy Lifestyle Service | Face-to-face meetings suspended; however, for self-referrals go to https://onesmallstep.org.uk/online-health-assessment; for third party referrals, go to https://onesmallstep.org.uk/refer For free virtual eMECC (Making Every Contact Count) courses, email Kris to book, at Kristinahargreaves@onesmallstep.org.uk Vicky Banks: Email: hello@onesmallstep.org.uk OneSmallStepon Facebook https://www.facebook.com/1stephealthy Instagram: https://www.instagram.com/onesmallstep_18/ www.onesmallstep.org.uk | 01392 908 139 Kris: 07935 06213007935 |
| Every Mind Matters (NHS) | Practical tips and advice to help you manage and maintain your mental and emotional health. https://www.nhs.uk/oneyou/every-mind-matters/ | |
| Giving World | Offering to charities free of charge clothing, food Items, toiletries, cleaning and household products (business surplus stock). Apply to register via website. Browse available products: https://products.givingworld.org.uk/product-categories https://www.givingworld.org.uk/charity/ | |
| Parenting Solutions | Offering family support and parenting programmes to families in need, via telephone, Facetime and email. Email: sonia.worthington@icloud.com | 07463 969245 |
| Devon Carers (Devon excluding Plymouth and Torbay) | We provide information, advice and support for unpaid carers (people who look after a friend or family member). www.devoncarers.org.uk | Helpline 03456 434 435 |
| The Filo Project | This high quality day care for small groups of older people is now fully operational. Email: info@thefiloproject.co.uk https://www.thefiloproject.co.uk | 0333 939 8225 |
| Brentor & Moor Compassionate Neighbours | BMCN, now fully operational, provides support to individuals living in Tavistock and wider area (including Bere Ferrers, Yelverton and Princetown up to Lifton) who are suffering from a life-limiting illness and/or are approaching end of life. All volunteers vaccinated and all necessary precautions in place. Email: coordinator@bmcneighbours.org http://www.bmcneighbours.org | 01822 860799 07904 983958 |
| Alzheimer’s Society | Offering advice, information and support Dementia Support line: https://dementiaconnect.alzheimers.org.uk | 0333 150 3456 |
| Circles South West | Circles South West helps protect our communities by contributing to the safe inclusion of people who have sexually harmed. Small groups of carefully trained and selected volunteers meet regularly, providing ‘Circles of Support and Accountability’, holding individuals to account for their behaviour and supporting their safe reintegration into the community. Circles work closely with the responsible statutory organisations. Email: info@circlessw.org.uk https://circles-southwest.org.uk/ | 07738 947988 |
| Parent Progression | Support for parents with children under 8 to access training/volunteering and work. Email: enquiriesppt@eci.org.uk www.parentprogression.eci.org.uk | 01392 205800 Sue: 07999 879367 Jane: 07547 958156 |
| Devon Family Resource | New advice line providing a listening ear and guidance for families and their relationships. | 01392 949059 (10am – 2pm Mon-Fri) |
| Livewest (housing) | Offering tenancy support, housing management and emergency grants (to LiveWest tenants only). Email: enquiries@livewest.co.uk For financial support in extreme crisis , email community.investment@livewest.co.uk www.livewest.co.uk | 0300 1238 080 |
| Citizens Advice | Citizen’s Advice: free and confidential money, debt and budgeting advice; consumer advice (e.g. cancelled holiday or event). For existing clients to change or cancel appointment, ring 01837 54845. www.cabdevon.org.uk/need-advice/ www.citizensadvice.org.uk/ | Adviceline 0800 144 8848 (9am-5pm, Mon-Fri) Universal Credit and benefits help to claim 0800 144 8444 (8am-6pm, Mon-Fri) Consumer helpline 0808 223 1133 for issues of trade and trading standards (9am-5pm Mon-Fri) |
| RNID (formerly Action on Hearing Loss) | Support on managing hearing loss, including practical advice on hearing aids. Also offering free talks to groups. Jason Sculthorpe 07393 147780 Email: Jason.sculthorpe@rnid.org.uk Email: information@rnid.org.uk Tinnitus helpline: 0808 808 6666 Text line: 07800 000360 (text only) Email:tinnitushelpline@hearingloss.org.uk www.tinnitus.org.uk | Helpline 0808 808 0123 Textphone 0808 808 900 |
| Coroners Court Support Service | Volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest. Mike Jackson (SW Co-ordinator) Email: helpline@ccss.org.uk | 0300 111 2140 Mon-Fri 9am-7pm Sat 9am-2pm |
| Tamar Energy Community | Providing energy advice and support including help with bills, fuel debt, prepayment meters, concerns about heating etc. Helping DCC deliver their green homes programme. Email: hello@tamarenergycommunity.com | 0800 233 5414 |
| Transitions Project Navigate | Telephone advice for those with money, debt or benefit concerns 8.30 am-4.30pm Mon-Fri. Email: enquiries@navigatecharity.org.uk or wisermoney@navigatecharity.org.uk www.navigatecharity.org.uk/make-a-referral/ | 01823 299050 |
| Tavistock Foodbank | Vouchers (from Citizens Advice, Children’s Centre & Health Visitors) can be referred over the phone to us. Foodbank is open Fridays 10am-2pm at United Reformed Church, Tavistock. Donations are gratefully received Wednesdays 10 am-12 noon. | 07941 436149 |
| Bere Peninsula Foodbank | Providing food parcels to households on low incomes and in crisis in the Bere Peninsula. Flexible; no official vouchers required; delivery system available. For more information and for donations: 01822 840229 | Tel: 07513 132665 Email: bpfb20@gmail.com (Drop in at Hope Cottage Café to resume when restrictions allow) |
| Princetown Food Hub | Providing food parcels to households on low incomes and in crisis in the Princetown area. Flexible; no vouchers required. For more information, ring or email. Email: princetownfoodhub@gmail.com | 07721 949145 01822 890102 |
| Buckland Food Hub | Open at Buckland Chapel, Mon, Wed and Fri, 10 am – 11 am No need to contact beforehand. (part of BucklandCares) On Facebook. | |
| Tavistock Area Support Services (TASS) | Anchorage Centre now open, with some activities resumed such as Bingo and Tai Chi, Music and Movement and Table Tennis; please book in advance. Ring or email manager@tasstavistock.org.uk. Offering telephone advice and support to older people. One to one counselling offered by appointment. Welfare calls to existing befriending clients. Pre-arranged equipment hire (wheelchairs, walkers and mobility scooters). Transport to health appointments. Minibus available for booking by groups. For transport, ring 01822 617525. Outreach service in Horrabridge, Milton Abbot and in Rest a While lounge by Tavistock Pannier Market www.tasstavistock.org.uk | 01822 616958 |
| Devon County Council | For the latest information: https://www.devon.gov.uk/document/coronavirus-advice-in-devon/ Devon COVID-19 Mutual Aid on Facebook Emergency helpline for those at high risk: For local financial support e.g. healthy start vouchers, free school meals, community larders etc. go to: www.devon.gov.uk/coronavirus-advice-in-devon/document/support-for-people-and-families | 0345 155 1011 |
| West Devon Borough Council | For the latest information https://www.westdevon.gov.uk/article/6652/Coronavirus-latest-information-and-advice For benefits advice, housing, homelessness, accessing government business grants, refuse or recycling please telephone West Devon Borough Council on 01822 813600, email customer.services@swdevon.gov.uk or in an out of hours emergency 0800 1694217. | Hotline 01822 813683 |
| Dartmoor Preservation Association | For short guided walks, contact Keith Ryan (email: keithryan@btinternet.com) For volunteer conservation activities, contact Sylvia Hamilton (email: sylviahamilton989@gmail.com) DPA office in Princetown: 01822 890646 www.dartmoorpreservation.co.uk (see Events calendar) | Keith:01752 405245/ 07957 976758 Sylvia:01752 788464 |
| Farming Community Network | Social contact telephone service providing help and support to farmers and allied industries. www.fcn.org.uk | Helpline: 03000 111999 (7am-11pm everyday) |
| Job Centre Plus Devon & Cornwall | Job Centres open only for those unable to use telephone or computer, or who are homeless. For all other clients, no requirement to attend in person. For online information and guidance on benefits, go to www.gov.uk/browse/benefits. | 0800 1690 190 (for more info and further numbers) |
| Tavistock Locals Help Trust | Offering financial support for Tavistock residents experiencing difficulty as a result of Covid-19; includes grants for emergency food shopping, replacement white goods, training, access to interviews and so on. All applications via Citizens Advice. www.tlhtrust.org | |
| DATA (Debt Advice Tavistock Area) | Existing clients contacted by telephone or email. Potential new clients please telephone or email enquiry@datavistock.org.uk | 07955 728721 |
| Stroke Association (Plymouth/ West Devon) | Commissioned service with the NHS. Supporting Stroke survivors and their family carers. Home visits currently on case to case basis. Telephone advice and support available nationally and locally. Stroke Support Co-ordinator: Simon Powell Email: Simon.Powell@stroke.org.uk Mob: 07717 275811 www.stroke.org.uk | Helpline: 0303 3033 100 Textphone: 18001 0303 3033 100 |
| Devon in Sight | All face-face meetings suspended; home visits considered only in extreme cases for clients without a local supportnetwork and with concerns over their health and wellbeing. Email: enquiries@devoninsight.org.uk | 01392 876 666 |
| Tavistock Library | Now open for public browsing and computer use during normal opening hours (Mon, Tues, Thurs, Fri – 9am to 6pm; Sat – 9am to 4pm; Weds and Sun closed). N.B. The Library’s 2 community rooms are now open for people to meet in groups of 6; please contact the Library to book. Sew with Sally – (craft and chat) Thursday mornings. Scrabble Group – Friday afternoons. Bounce and Rhyme sessions on Tues and Thurs – please book. Books to support families with home learning are available. Reading Friends project continuing: email readingfriends@librariesunlimited.org.uk. Tavy Tales – reading group, 1st Monday of month. Reading Aloud Group (people can just listen) Thursday afternoons. Workclub – Thursday mornings. Digital Library has increased content including downloadable books, audiobooks, magazines and newspapers. For details of online events, see Facebook page: https://en-gb.facebook.com/TavistockLibrary/ For A-Z Wellbeing (Learn Devon’s Mindfulness course), go to https://librariesevolve.org.uk/projects/the-a-z-of-wellbeing Email: Tavistock.library@librariesunlimited.org.uk Website: www.librariesunlimited.org.uk | 01822 612218 |
| Get Changed Theatre Company | A vibrant theatre company for adults with learning disabilities, producing high quality arts projects which challenge public attitudes and raise the profile of the disability community. During the pandemic, we are operating digitally via Zoom. Please email for details. Email: info@getchanged.com www.getchanged.com | 07941 648059 |
| Learn Devon | Wide range of free online adult and community learning courses for Spring 2021, including on learning for work, digital and IT skills, art, languages, relaxation and wellbeing. For Maths and English, there are free online initial assessments together with telephone interviews. Email: learndevon@devon.gov.uk www.learndevon.co.uk | 0345 155 1014 |
| West Devon Children’s Centre | Support for families with children aged 0-8 years, accepting referrals and intervention requests; now offering some referral only face to face groups with limited numbers, offering home, school and centre visits at: https://www.smartsurvey.co.uk/s/DevonChildrensCentreReferralForm/ Karen Pearce; Jenny Treleaven. Email: Westdevonchildrencentre@actionforchildren.org.uk On Facebook. | 07872 503515 |
| Tavistock Fridge Project | Sustainable free food project where you can come and pick up food (taking what you need and considering other people). Food is subject to availability, in the foyer of Tavistock library and open during library opening hours. (Not open Wed & Sun) Libraries Unlimited Project run by volunteers. | |
| Quarantine Quilt Project (with Significant Seams) | Offering to post 100 substantial and free craft supply kits to nominated vulnerable and/or isolated people in Devon, to create connection and enable participation in The Quarantine Quilt Project, a national network of community quilts. To nominate a recipient, please email their postal address to projectteam@thequarantinequiltproject.org. https://thequarantinequiltproject.org | |
| Marbles Lost and Found | “It’s OK not to be OK”. An online info hub and blog focussing on mental health, for those struggling with mental health problems and for their carers, with useful links as well as ideas and tips for self-help. Contact via form on website. www.marbleslostandfound.co.uk | |
| West Devon Art Workshops – Art for All project | Links to free videos of art demonstrations are available on our website. There is also an Art for All closed Facebook group run by Okehampton participants which you can join to share achievements and give each other support. We hope to return to socially distanced face to face classes in the new year. Email: westdevonartworkshops@gmail.com www.westdevonartworkshops.co.uk | |
| Pilates classes via Zoom | Link up with Sally Cinnamond (Chartered Physiotherapist) for beneficial exercise while in isolation | 07969 157507 Mon Wed Fri 9.30am-1030am Tues Thurs 6-7pm |
| Ron’s Pet Supplies, Tavistock | Pet food delivery for isolated pet owners Email: shop@ronspets.co.uk | 01822 611110 |
| Margaret Green Animal Rescue Centre (Tavistock) | Free accommodation of pets whose owners have been admitted to hospital. Contact Nicky Ging https://www.margaretgreenanimalrescue.org.uk/ | 01822 810215 (open to 20:00 daily; leave a message if no reply) |
| Tavistock Sensory Garden | A community sensory garden (between tennis courts and Bowls Club on Plymouth Road) for all to enjoy, but also providing a safe, soothing, quiet and peaceful place where people with a variety of mental health conditions and feelings of isolation can spend time. Graham Parker: email grahamparker1@me.com http://tavistockcommunitysensorygarden.wordpress.com On Facebook. | 07545 075942 |
| Tavistock Area Christians Together. (TACT) | Tavistock Healing Rooms offering free online prayer and healing service Mondays 7.30pm and 9 pm via Zoom. Please make an appointment by the previous Friday on 01822 612100 or email tavistockhr@gmail.com | 01822 612100 |
| Tavistock and Yelverton Catholic churches | Support for all parishioners Fr. Cyriacus Uzochukwu Email: yelverton@prcdtr.org.uk www.holycrossyelverton.org.uk | 01822 853171 (Parish Office) 07466 700879 |
| Tavistock Memory Café | Currently supporting those living with dementia, their carers and family, by phone, email and letter. Please check our Facebook page or website for the start of normal Cafe meetings – this is not expected to be until after 21st June 2021. Email: info@tavistockmemorycafe.co.uk www.tavistockmemorycafe.co.uk | 07765 644843 |
| Make a Difference | Offering help and support for those with mental health conditions Mark Rickman Email: markrickman@makeadifferencetavistock.online New website: https://www.makeadifferencetavistock.org | 07492 393616 |
| Tavistock Physically Challenged Group | Support for adults with all kinds of physical disabilities. On Facebook. Mary Brock Email: marybrock.friarswalk@btinternet.com | 01822 612215 |
| Friendship Group (hosted by Devon People First) | A new online group for those with learning disabilities, with help provided if unsure how to access. Anyone from Tavistock welcome to join in. Every other Monday at 2 pm (next one 11 January 2021), or Wednesday at 2pm (next one 13 January 2021). Contact Lloyd Waterman of Devon People First Email: dpf@involve-middevon.org.uk | 07702 193487 |
| Tavistock Parkinson’s Support Group | Contact by email and telephone only. Email: evans.v5@sky.com | 01822 614204 |
| Ubuntu Covid-19 Counselling Service | Professionally trained counsellors from BAME backgrounds offer free counselling support to those in Devon of similar backgrounds who are experiencing distress in their lives and relationships due to Covid-19 situation, using telephone, email, WhatsApp, Zoom and Scype. Email: info@ubuntucounsellingservices.org.uk https://www.exetercommunitiestogether.org.uk/covid19counselling http://ubuntucounsellingservices.org.uk/index.php/covid-19-counselling/ | 01392 201572 |
| Young Minds | Supporting young people’s mental health. For free 24/7 help , go to Young Minds Crisis Messenger: Free, confidential advice on Parents helpline: (includes email and webchat service) www.youngminds.org.uk | Text YM to 85258. 0808 802 5544 (Mon-Fri 9.30am-4pm) |
| Kooth | The UK’s leading digital mental health platform for under 18s, providing free, safe and anonymous mental wellbeing support through discussion boards, help articles and even support via a counsellor live via chat. https://explore.kooth.com/dontdoitalone/ | |
| Tavistock Youth Café | Tavistock Youth Café online Youth Club runs over the safe, regulated platform Discord: Zephyr Music Project’s group video session on Thursdays 7-8pm Group video session with live activities, games, quizzes on Fridays 6.30-7.30pm To join Discord server, go to TYC’s website, Facebook page or Instagram account. Webchats available with Vicki or Dave. Email: tavistockyouthcafe@gmail.com www.tavistockyouthcafe.com | |
| Andy’s Man Club | A group for men, focussing on mental health, providing strong peer to peer support for any man over 18 where he can come and get things off his chest in a non-judgemental environment. Meets online every Monday 7-9pm (except bank holidays). To attend, visit website, fill in online form and email to: info@andysmanclub.co.uk www.andysmanclub.co.uk | |
| Tavistock Scrapstore | Cultivating creative communities by offering recycled materials for inventive re-use. Range of activities and workshops Tues, Thurs, Fri and Sat 10 am – 1 pm Mainly at The Printworks (lower level), Tavistock including Craft and Chatter, Craft and a Cuppa. £5 for members and £7 for non-members. To book your place, email: tavyscrapstore@gmail.com On Facebook. | 07786 835028 |
| Proud2Be | Supporting LGBTQ+ (lesbian, gay, bisexual, trans and/or questioning+) people and their families across Devon to lead empowered, fulfilled and authentic lives, with online social groups, youth groups, family support groups, interactive workshops and awareness training. Email: hello@proud2be.org.uk or send a message via contact form on website. www.proud2be.org.uk | 01803 362083 |
| Marie Curie | Supporting those over 18 with any terminal illness and their families, offering free expert round-the-clock care, practical information and a listening ear. Regional office: 0800 3047 400 Email: southwesthelper@mariecurie.org.uk Visit community.mariecurie.org.uk to share experiences with others in a similar situation. | To refer: 0800 3047 412 Marie Curie Support Line: 0800 090 2309 Open 9am-5pm Mon- Fri, 11am-5pm Sat. |
| Beat | Supporting those with eating disorders, with information, range of support services, chat room, peer support. Email for support: help@beateatingdisorders.org.uk Email for under 18s support: fyp@beateatingdisorders.org.uk https://www.beateatingdisorders.org.uk/ | Helpline 0808 801 0677 Youthline for under 18s: 0808 801 0711 |
| TAMIS (Tavistock Area Men in Sheds) | The “Shed” now opens every Monday morning from 10am until 12 ish and Wednesday afternoons from 2pm until 4ish. “Shedders” make things, mend things, get involved in local projects, share problems, solve problems, help each other and pass on valuable lifetime skills from different trades and all walks of life. Go to King’s Pixon Lane car park, follow signs to Kings, the “Shed” is around the corner. Free parking; joining fee is £25 per year, first couple of ‘taster’ visits free, thereafter £2 per visit to help cover rent of Kings’ facilities nearby. You will receive a warm welcome! Email: admin@tavistockmeninsheds.uk | 07483 897648 |