Stay in touch and find the help you need, whilst staying at home and staying safe – in and around Tavistock …
Updated: 22 May 2020
Local and National Organisations
| Time to Talk (Living Options Devon) | A confidential listening support service and practical help for those who are disabled, deaf or vulnerable in any way. Email: time2talk@livingoptions.org www.livingoptions.org/support-help/time-talk | 0300 303 3691 0785 642 6940 Tues Wed Thurs 10am-4pm | |
| Silverline | The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Call us ANYTIME | 0800 4 70 80 90 | |
| Age UK | Call our free, confidential advice line We’re open 8am-7pm, 365 days a year Phone buddy line (an hourly chat once a week) | 0800 678 1602 0800 055 6112 | |
| Diabetes UK | The Diabetes UK Helpline is a dedicated diabetes helpline for all people with diabetes, their family or friends, and people who are worried they might be at risk. Monday to Friday, 9am to 6pm | 0345 123 2399 | |
| Parkinson’s UK | The Parkinson’s UK helpline is a free and confidential service providing support to anyone affected by Parkinson’s. | 0808 800 0303 | |
| British Heart Foundation | Helpline – for medical enquiries: Phone lines are open 9am to 5pm, Monday to Friday | 0300 330 3311 | |
| British Lung Foundation | Speak to one of our team over the phone. We aim to answer within 6 rings, and calls will cost the same as a local call. We’re available Monday to Friday, 9am – 5pm. | 03000 030 555 | |
| Samaritans | Providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone 24 hour helpline | 116 123 | |
| Fire Service Safety Red Cross Support | Mainly offering advice over the telephone; however, technicians will ring to assess the need for a home visit if there is high fire risk with no smoke alarms, a need for replacement alarms, or arson threats (letterbox restrictors). Free telephone support line offering emotional support plus information, advice and practical help. | 0800 05 02 999 0808 196 3651 | |
| One Small Step Healthy Lifestyle Service | Face-to-face meetings suspended; however, for self-referrals go to https://onesmallstep.org.uk/online-health-assessment; for third party referrals, go to https://onesmallstep.org.uk/refer Vicky Banks Email: hello@onesmallstep.org.uk | 01392 908 139 | |
| Every Mind Matters (NHS) | Practical tips and advice to help you manage and maintain your mental and emotional health.https://www.nhs.uk/oneyou/every-mind-matters/ | ||
| Giving World | Offering to charities free of charge clothing, food Items, toiletries, cleaning and household products (business surplus stock). Apply to register via website. Browse available products: https://products.givingworld.org.uk/product-categories https://www.givingworld.org.uk/charity/ | ||
| Parenting Solutions | Offering family support and parenting programmes to families in need, via telephone, Facetime and email. Email: sonia.worthington@icloud.com | ||
| Livewest (housing) | Offering tenancy support, housing management and emergency grants. Email: enquiries@livewest.co.uk For financial support in extreme crisis , email community.investment@livewest.co.uk www.livewest.co.uk | 0300 1238 080 | |
| Citizens Advice | Face to face drop in service suspended. Consumer advice (e.g. cancelled holiday or event) 9am-5pm Mon-Fri 0808 223 1133 Universal Credit Help to Claim 8am to 6pm, Mon- Fri: 0800 144 8444 All other issues : Adviceline 10am to 4pm, Monday to Friday) : 03444 111 444 www.cabdevon.org.uk/need-advice/ | www.citizensadvice.org.uk/ | |
| Action on Hearing Loss | Support on managing hearing loss, including practical advice on hearing aids Jason Sculthorpe 07393 147780 Email: Jason.sculthorpe@hearingloss.org.uk Email: information@actiononhearingloss.org.uk | Helpline 0808 808 0123 Textline 0808 808 9000 | |
| Tamar Energy Community | Providing energy advice and support including help with bills, fuel debt, prepayment meters, concerns about heating etc. Email: hello@tamarenergycommunity.com | 0800 233 5414 | |
| Transitions Project Navigate | Telephone advice for those with money, debt or benefit concerns 8.30 am-4.30pm Mon-Fri. Email: enquiries@navigatecharity.org.uk www.navigatecharity.org.uk/make-a-referral/ | 01823 299050 | |
| Tavistock Foodbank | Vouchers can be referred over the phone to us. Once referred we can see clients as normal but without close contact; if we are busy clients may have to come back as there is limited waiting area due to current safety advice. Foodbank is open Fridays 10am-12noon at United Reformed Church, Tavistock. | 07941 436149 | |
| Devon County Council | For the latest information: https://www.devon.gov.uk/document/coronavirus-advice-in-devon/ Devon COVID-19 Mutual Aid on Facebook Emergency helpline for those at high risk: | 0345 155 1011 | |
| West Devon Borough Council | For the latest information https://www.westdevon.gov.uk/article/6652/Coronavirus-latest-information-and-advice | Hotline 01822 813683 | |
| Dartmoor Preservation Association | Contact by email; some walks at the walkleader’s discretion. info@dartmoorpreservation.co.uk | ||
| Farming Community Network | Social contact telephone service providing help and support to farmers and allied industries. Jo Jones Email: jojones.fcn@gmail.com | Helpline: 03000 111999 (7am-11pm everyday) | |
| Job Centre Plus Devon & Cornwall | Job Centres open only for those unable to use telephone or computer, or who are homeless. For all other clients, no requirement to attend in person. Reviews and assessments for disability benefits suspended for the next 3 months. Those who are eligible to continue to apply for benefits online. | 0845 604 3719 (texts to 0845 608 8551) | |
| DATA (Debt Advice Tavistock Area) | Contact with existing clients remotely wherever possible. Responding by phone to potential new clients who make contact. Geoff Orton Email: geofforton@datavistock.org.uk | 07955 728721 | |
| Stroke Association (Plymouth) | Advice and support Co-ordinator Simon Powell Email: Simon.Powell@stroke.org.uk | Helpline: 0303 3033 100 Textphone: 18001 0303 3033 100 07717 275759 | |
| Devon in Sight | All face-face meetings suspended; home visits considered only in extreme cases for clients without a local supportnetwork and with concerns over their health and wellbeing. Louise Camies Email: louise@devoninsight.org.uk | 01392 876 666 07580 787308 | |
| Tavistock Library | Telephone and virtual contact only. e-books can be downloaded and audiobooks borrowed from BorrowBox and Libby using customer’s ticket. Magazines available online through RB Digital using the library card number and PIN code. Activities for all ages on our Facebook page. For more information see the website https://www.devonlibraries.org.uk/web/arena/catalogue | ||
| West Devon Children’s Centre | Support for families with children aged 0-8 years, accepting referrals and intervention requests. Karen Pearce; Jenny Treleaven. Email: Westdevonchildrencentre@actionforchildren.org.uk On Facebook. | 07872 503515 | |
| POA Learning (distance Learning) | Offering 50+ nationally accredited Level 2 courses, 50+ Career Path Development courses, Functional Skills Maths, English & IT, plus an online ‘Music’ and ‘Book’ club, mostly fully funded and therefore FREE. Ivan Judd Email: ivan.judd@poalearning.org.uk Sue Hunt Email: susan.hunt@poalearning.org.uk On Facebook and Twitter. | ||
| West Devon Art Workshops – Art for All project | We are setting up online classes. We will email links to videos of art demonstrations to our contact list along with printable handouts for people to distribute to others not online. We will be encouraging the classes to be shared to anyone who is suffering from isolation. All participants will be encouraged to join the Art for All closed Facebook group run by Okehampton participants to share achievements and give each other support. Email: westdevonartworkshops@gmail.com | ||
| Pilates classes via Zoom | Link up with Sally Cinnamond (Chartered Physiotherapist) for beneficial exercise while in isolation | 07969 157507 Mon Wed Fri 9.30am-1030am Tues Thurs 6-7pm | |
| Ron’s Pet Supplies, Tavistock | Pet food delivery for isolated pet owners Email: shop@ronspets.co.uk | 01822 611110 | |
| Margaret Green Animal Rescue Centre (Tavistock) | Free accommodation of pets whose owners have been admitted to hospital. Contact Nicky Ging https://www.margaretgreenanimalrescue.org.uk/ | 01822 810215 (open to 20:00 daily; leave a message if no reply) | |
| Tavistock Area Christians Together. | Listening Ear free phone service for anyone wishing to talk to someone or receive prayer. (manned by local church volunteers) | 0800 774 7238 10am-5pm 7 days a week | |
| Tavistock and Yelverton Catholic churches | Support for all parishioners Fr. Martin Stone Email: martin.stone@prcdtr.org.uk | 07783 452 663 | |
| Tavistock Memory Café | Maintaining contact with carers by email and telephone Email: info@tavistockmemorycafe.co.uk | 07765 644843 | |
| Make a Difference | Offering help and support for those with mental health conditions Mark Rickman Email: markrickman@makeadifferencetavistock.online | 07492 393616 | |
| Tavistock Physically Challenged Group | Support for adults with all kinds of physical disabilities. On Facebook. Mary Brock Email: marybrock.friarswalk@btinternet.com | 01822 612215 | |
| Tavistock Parkinson’s Support Group | Contact by email and telephone only. Email: evans.v5@sky.com | 01822 614204 | |
| Tavistock Locals Help | Support for individuals, couples and families in isolation www.tavistocklocalshelp.co.uk | 0800 046 5531 (8:00am – 8:00pm (everyday) APP: Tavistock Local | |
| Deer Leap Support Group | Offering support in area of Deer Leap Road off Down Road, Tavistock. | 01822 612494 | |
| The Village (Whitchurch P.O.) | Providing a free delivery service of a huge range of groceries, green groceries, dairy, bakery and meat as well as wines, beers and spirits to those self-isolating locally. Email: grahamparker1@me.com | Graham Parker 07545 075942 |
More Local Support by Area:
| Bere Alston | Covid-19 Volunteer Group Email: lyndafreeman71@gmail.com | Lynda Freeman 01822 841063; Orla Turner 01822 841713 |
| Yelverton area Buckland Monachorum & Crapstone | Support through YelverCare in Yelverton area only (including Walkhampton, Yelverton, Crapstone, Buckland Monochorum, Clearbrook, Milton Coombe) www.yelvertoncommunityprojects.org/yelvercare BucklandCares on Facebook Lucy Wood Email: bucklandcares@outlook.com | 07775 695864 10am-1pm Mon-Sat. Lucy Wood |
| Chillaton | Local response group: Bridget Passmore Email: bridgetpassmore@btinternet.com | |
| Horrabridge | Team Horrabridge Covid-19 and Beyond – facebook page Horrabridge Foodbank Email: teamhorrabridge@gmail.com | Ali Mansfield 07908 069756 07598 958251 Sally Northmore 07810 111 214 |
| Lifton | Information and help; several volunteers’ contact details on Lifton Parish Council website. www.liftonpc.org.uk | Cllr Chris Edmonds 01566 784794 |
| Lewtrenchard covering also Lewdown, Marystowe, Thrushelton, Stowford, Coryton & Portgate | Support co-ordinated by Margaret Dunn Email: margaret-dunn@btconnect.com | 01566 783 779; also 01566 783 415 01566 783 392 |
| PrincetownPostbridge, Hexworthy & Huccaby | Dartmoor Forest Parish Council’s list of volunteers – http://www.dartmoorforestpc.net/covid-19-volunteer-list.html | Alison Geen 01364 631276 |
| Tiddybrook Meadows, Tavistock | Support from Tiddybrook Meadows Residents Association Email: Mrs.M.Godfrey@gmail.com | 01822 258078 |
| Brentor | Volunteer support group from Brentor Church and Brentor Compassionate Neighbours Latest information at www.brentorvillage.org & community.support@bmcneighbours.org | 01822 810 285 07904 983958 |
| Mary Tavy, Horndon and area | Volunteer support Facebook page Email: marytavycs@gmail.com Co-ordinator Bev Ross | 01822 811 019 01822 810131 |
| Peter Tavy | Volunteer support from Peter Tavy Parish Council www.petertavyparishcouncil.org Email: contacthub@petertavyparishcouncil.org Peter Tavy Community on Facebook | 01822 810682 |
| Lydford | Volunteer support at Lydford Helpline Email: lydfordhelp@gmail.com Lydford Volunteer Group on Facebook | Ruth Tainsh 07572 785522 Jodie Austin 07940 060705 |
| Lamerton & Sydenham Damerel | Lamerton Parish Council www.lamertonparish.co.uk Lamerton Caremongering on Facebook Rev. Andy Atkins Email: andya4jc@gmail.com | 01822 678456 |
| Gulworthy | Support from Gulworthy Parish Together. Help with shopping, prescriptions, a friendly voice on phone, dog walking etc. Kate Royston; Sue Eve. Email: together@gulworthyparishcouncil.gov.uk | 0800 622 6467 |
| Harley Riders Delivery Group | Delivering medicines and essential items to vulnerable people in outlying areas of Dartmoor. Email: anniesathomeagain@gmail.com | Annie Durrant 07875 263466 (ring before 11 am) |
| Milton Abbot & Dunterton | Volunteer help and support. On Facebook. Rev. Andy Atkins Email: andya4jc@gmail.com | 01822 870298 |