In Touch at Home Tavi

Stay in touch and find the help you need, whilst staying at home and staying safe – in and around Tavistock …

Updated: 22 May 2020

Local and National Organisations

Time to Talk (Living Options Devon)A confidential listening support service and practical help for those who are disabled, deaf or vulnerable in any way. Email: time2talk@livingoptions.org www.livingoptions.org/support-help/time-talk  0300 303 3691 0785 642 6940 Tues Wed Thurs 10am-4pm
SilverlineThe Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Call us ANYTIME0800 4 70 80 90  
Age UK  Call our free, confidential advice line We’re open 8am-7pm, 365 days a year Phone buddy line (an hourly chat once a week)0800 678 1602   0800 055 6112
Diabetes UKThe Diabetes UK Helpline is a dedicated diabetes helpline for all people with diabetes, their family or friends, and people who are worried they might be at risk.  Monday to Friday, 9am to 6pm0345 123 2399
Parkinson’s UK  The Parkinson’s UK helpline is a free and confidential service providing support to anyone affected by Parkinson’s.0808 800 0303   
British Heart FoundationHelpline – for medical enquiries:  Phone lines are open 9am to 5pm,
Monday to Friday
0300 330 3311 
British Lung FoundationSpeak to one of our team over the phone. We aim to answer within 6 rings, and calls will cost the same as a local call. We’re available Monday to Friday, 9am – 5pm.03000 030 555   
SamaritansProviding emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone 24 hour helpline  116 123 
Fire Service Safety          




Red Cross Support    
Mainly offering advice over the telephone; however, technicians will ring to assess the need for a home visit if there is high fire risk with no smoke alarms, a need for replacement alarms, or arson threats (letterbox restrictors).   

Free telephone support line offering emotional support plus information, advice and practical help.  
0800 05 02 999      




0808 196 3651  
 
One Small Step Healthy Lifestyle Service Face-to-face meetings suspended; however, for self-referrals go to https://onesmallstep.org.uk/online-health-assessment; for third party referrals, go to https://onesmallstep.org.uk/refer Vicky Banks Email: hello@onesmallstep.org.uk  01392 908 139    
  Every Mind Matters (NHS)  Practical tips and advice to help you manage and maintain your mental and emotional health.https://www.nhs.uk/oneyou/every-mind-matters/  
Giving World            Offering to charities free of charge clothing, food Items, toiletries, cleaning and household products (business surplus stock). Apply to register via website. Browse available products:  https://products.givingworld.org.uk/product-categories https://www.givingworld.org.uk/charity/  
Parenting Solutions    Offering family support and parenting programmes to families in need, via telephone, Facetime and email. Email: sonia.worthington@icloud.com    
Livewest (housing)      Offering tenancy support, housing management and emergency grants. Email: enquiries@livewest.co.uk For financial support in extreme crisis , email community.investment@livewest.co.uk    www.livewest.co.uk  0300 1238 080   
Citizens Advice          Face to face drop in service suspended. Consumer advice (e.g. cancelled holiday or event) 9am-5pm  Mon-Fri  0808 223 1133 Universal Credit Help to Claim 8am to 6pm, Mon- Fri:  0800 144 8444 All other issues : Adviceline 10am to 4pm, Monday to Friday) : 03444 111 444 www.cabdevon.org.uk/need-advice/  www.citizensadvice.org.uk/       
  Action on Hearing Loss        Support on managing hearing loss, including practical advice on hearing aids Jason Sculthorpe 07393 147780 Email: Jason.sculthorpe@hearingloss.org.uk Email: information@actiononhearingloss.org.uk    Helpline 0808 808 0123 Textline 0808 808 9000 
Tamar Energy Community        Providing energy advice and support including help with bills, fuel debt, prepayment meters, concerns about heating etc. Email: hello@tamarenergycommunity.com  0800 233 5414   
Transitions Project Navigate    Telephone advice for those with money, debt or benefit concerns 8.30 am-4.30pm Mon-Fri.   Email: enquiries@navigatecharity.org.uk www.navigatecharity.org.uk/make-a-referral/01823 299050   
Tavistock Foodbank  Vouchers can be referred over the phone to us. Once referred we can see clients as normal but without close contact; if we are busy clients may have to come back as there is limited waiting area due to current safety advice. Foodbank is open Fridays 10am-12noon at United Reformed Church, Tavistock.07941 436149   
Devon County Council  For the latest information: https://www.devon.gov.uk/document/coronavirus-advice-in-devon/   Devon COVID-19 Mutual Aid on Facebook Emergency helpline for those at high risk:          0345 155 1011 
West Devon Borough Council      For the latest information https://www.westdevon.gov.uk/article/6652/Coronavirus-latest-information-and-advice    Hotline 01822 813683         
Dartmoor Preservation AssociationContact by email; some walks at the walkleader’s discretion. info@dartmoorpreservation.co.uk        
Farming Community Network  Social contact telephone service providing help and support to farmers and allied industries. Jo Jones Email: jojones.fcn@gmail.com  Helpline: 03000 111999 (7am-11pm everyday)   
Job Centre Plus Devon & Cornwall  Job Centres open only for those unable to use telephone or computer, or who are homeless.  For all other clients, no requirement to attend in person. Reviews and assessments for disability benefits suspended for the next 3 months. Those who are eligible to continue to apply for benefits online.0845 604 3719 (texts to 0845 608 8551)   
DATA  (Debt Advice Tavistock Area)  Contact with existing clients remotely wherever possible. Responding by phone to potential new clients who make contact. Geoff Orton Email: geofforton@datavistock.org.uk    07955 728721   
Stroke Association (Plymouth)          Advice and support   Co-ordinator Simon Powell Email: Simon.Powell@stroke.org.ukHelpline: 0303 3033 100 Textphone: 18001 0303 3033 100   07717 275759 
Devon in Sight  All face-face meetings suspended; home visits considered  only in extreme cases for clients without a local supportnetwork and with concerns over their health and wellbeing. Louise Camies Email: louise@devoninsight.org.uk01392 876 666 07580 787308 
Tavistock Library          Telephone and virtual contact only. e-books can be downloaded and audiobooks borrowed from BorrowBox and Libby using customer’s ticket.  Magazines available online through RB Digital using the library card number and PIN code. Activities for all ages on our Facebook page. For more information see the website https://www.devonlibraries.org.uk/web/arena/catalogue    
West Devon Children’s Centre      Support for families with children aged 0-8 years, accepting referrals and intervention requests. Karen Pearce; Jenny Treleaven.            Email: Westdevonchildrencentre@actionforchildren.org.uk On Facebook.    07872 503515 
POA Learning (distance Learning)          Offering 50+ nationally accredited Level 2 courses, 50+ Career Path Development courses, Functional Skills Maths, English & IT, plus an online ‘Music’ and ‘Book’ club, mostly fully funded and therefore FREE.  Ivan Judd Email: ivan.judd@poalearning.org.uk   Sue Hunt Email: susan.hunt@poalearning.org.uk On Facebook and Twitter.    
West Devon Art Workshops –  Art for All project        We are setting up online classes. We will email links to videos of art demonstrations to our contact list along with printable handouts for people to distribute to others not online. We will be encouraging the classes to be shared to anyone who is suffering from isolation. All participants will be encouraged to join the Art for All closed Facebook group run by Okehampton participants to share achievements and give each other support.   Email: westdevonartworkshops@gmail.com                  
Pilates classes via Zoom    Link up with Sally Cinnamond (Chartered Physiotherapist) for beneficial exercise while in isolation  07969 157507 Mon Wed Fri 9.30am-1030am Tues Thurs 6-7pm   
Ron’s Pet Supplies, Tavistock      Pet food delivery for isolated pet owners Email: shop@ronspets.co.uk    01822 611110         
Margaret Green Animal Rescue Centre (Tavistock)           Free accommodation of pets whose owners have been admitted to hospital. Contact Nicky Ging   https://www.margaretgreenanimalrescue.org.uk/      01822 810215 (open to 20:00 daily; leave a message if no reply)     
Tavistock Area Christians Together.      Listening Ear free phone service for anyone wishing to talk to someone or receive prayer.                                                          (manned by local church volunteers)  0800 774 7238 10am-5pm 7 days a week   
Tavistock and Yelverton Catholic churches    Support for all parishioners Fr. Martin Stone Email:  martin.stone@prcdtr.org.uk    07783 452 663   
  Tavistock Memory Café  Maintaining contact with carers by email and telephone Email: info@tavistockmemorycafe.co.uk      07765 644843    
Make a Difference    Offering help and support for those with mental health conditions Mark Rickman Email: markrickman@makeadifferencetavistock.online07492 393616 
Tavistock Physically Challenged GroupSupport for adults with all kinds of physical disabilities. On Facebook. Mary Brock Email: marybrock.friarswalk@btinternet.com    01822 612215 
Tavistock Parkinson’s Support Group  Contact by email and telephone only. Email: evans.v5@sky.com  01822 614204   
Tavistock Locals Help  Support for individuals, couples and families in isolation www.tavistocklocalshelp.co.uk  0800 046 5531 (8:00am – 8:00pm (everyday)   APP: Tavistock Local   
Deer Leap  Support Group    Offering support in area of Deer Leap Road off Down Road, Tavistock.    01822 612494       
The Village (Whitchurch P.O.)  Providing a free delivery service of a huge range of groceries, green groceries, dairy, bakery and meat as well as wines, beers and spirits to those self-isolating locally.   Email: grahamparker1@me.comGraham Parker 07545 075942 

More Local Support by Area:

  Bere Alston  Covid-19 Volunteer Group Email: lyndafreeman71@gmail.com  Lynda Freeman 01822 841063; Orla Turner 01822 841713
Yelverton area Buckland  Monachorum & Crapstone  Support through YelverCare in Yelverton area only (including Walkhampton, Yelverton, Crapstone, Buckland Monochorum, Clearbrook, Milton Coombe)  www.yelvertoncommunityprojects.org/yelvercare   BucklandCares on Facebook   Lucy Wood Email: bucklandcares@outlook.com07775 695864 10am-1pm Mon-Sat.       Lucy Wood    
Chillaton  Local response group: Bridget Passmore Email: bridgetpassmore@btinternet.com 
Horrabridge      Team Horrabridge Covid-19 and Beyond – facebook page   Horrabridge Foodbank Email: teamhorrabridge@gmail.com    Ali Mansfield 07908 069756 07598 958251   Sally Northmore 07810 111 214    
  Lifton    Information and help; several volunteers’ contact details on Lifton Parish Council website. www.liftonpc.org.uk  Cllr Chris Edmonds 01566 784794    
Lewtrenchard covering also Lewdown,  Marystowe, Thrushelton, Stowford, Coryton & Portgate        Support co-ordinated by Margaret Dunn Email: margaret-dunn@btconnect.com        01566 783 779; also 01566 783 415 01566 783 392
PrincetownPostbridge, Hexworthy & HuccabyDartmoor Forest Parish Council’s list of volunteers – http://www.dartmoorforestpc.net/covid-19-volunteer-list.htmlAlison Geen 01364 631276
Tiddybrook Meadows, TavistockSupport from Tiddybrook Meadows Residents Association Email: Mrs.M.Godfrey@gmail.com    01822 258078    
BrentorVolunteer support group from Brentor Church and Brentor Compassionate Neighbours Latest information at www.brentorvillage.org  & community.support@bmcneighbours.org    01822 810 285 07904 983958
Mary Tavy,  Horndon and area    Volunteer support Facebook page Email:  marytavycs@gmail.com   Co-ordinator Bev Ross            01822 811 019 01822 810131
Peter Tavy      Volunteer support from Peter Tavy Parish Council www.petertavyparishcouncil.org Email: contacthub@petertavyparishcouncil.org Peter Tavy Community on Facebook01822 810682  
Lydford      Volunteer support at Lydford Helpline Email: lydfordhelp@gmail.com     Lydford Volunteer Group on Facebook Ruth Tainsh 07572 785522   Jodie Austin 07940 060705
Lamerton & Sydenham Damerel      Lamerton Parish Council www.lamertonparish.co.uk   Lamerton Caremongering on Facebook Rev. Andy Atkins Email: andya4jc@gmail.com    01822 678456              
GulworthySupport from Gulworthy Parish Together. Help with shopping, prescriptions, a friendly voice on phone, dog walking etc. Kate Royston;  Sue Eve.   Email: together@gulworthyparishcouncil.gov.uk  0800 622 6467  
Harley Riders Delivery GroupDelivering medicines and essential items to vulnerable people in outlying areas of Dartmoor. Email: anniesathomeagain@gmail.comAnnie Durrant 07875 263466 (ring before 11 am)
Milton Abbot & DuntertonVolunteer help and support. On Facebook. Rev. Andy Atkins Email: andya4jc@gmail.com01822 870298