In Touch at Home Tavi

Stay in touch and find the help you need, whilst staying at home and staying safe – in and around Tavistock …

Whilst every effort has been made to ensure that all details included are correct, West Devon CVS does not accept legal responsibility for the accuracy of any information quoted. Reference to any products, services, hypertext link to third parties or other information does not constitute or imply its endorsement, sponsorship or recommendation by West Devon CVS. If you have any queries, please email info@westdevoncvs.org.uk.

Updated: 3rd December 2020

Local and National Organisations

Time to Talk (Living Options Devon)          Time to Talk (Living Options Devon) A confidential listening support service and practical help for those who are disabled, deaf or vulnerable in any way. Email: time2talk@livingoptions.org www.livingoptions.org/support-help/time-talk  0300 303 3691 0785 642 6940 Tues Wed Thurs 10am-4pm
SilverlineThe Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Call us ANYTIME  0800 4 70 80 90    
Age UK  Call our free, confidential advice line We’re open 8am-7pm, 365 days a year Phone buddy line (an hourly chat once a week)0800 678 1602   0800 055 6112
Diabetes UKThe Diabetes UK Helpline is a dedicated diabetes helpline for all people with diabetes, their family or friends, and people who are worried they might be at risk.  Monday to Friday, 9am to 6pm0345 123 2399
Parkinson’s UK  The Parkinson’s UK helpline is a free and confidential service providing support to anyone affected by Parkinson’s.0808 800 0303  
British Heart FoundationHelpline – for medical enquiries:  Phone lines are open 9am to 5pm,
Monday to Friday
0300 330 3311
British Lung FoundationSpeak to one of our team over the phone. We aim to answer within 6 rings, and calls will cost the same as a local call. We’re available Monday to Friday, 9am – 5pm.03000 030 555  
SamaritansProviding emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone 24 hour helpline  116 123
Fire Service Safety      Advice offered by home safety team over the telephone; however, technicians will ring to assess the need for a home visit if there is a significant high fire risk with no smoke alarms, a need for replacement alarms, or arson threats (letterbox restrictors). 0800 05 02 999  
Red Cross Support      Free telephone support line offering emotional support plus information, advice and practical help.    0808 196 3651    
One Small Step Healthy Lifestyle Service Face-to-face meetings suspended; however, for self-referrals go to https://onesmallstep.org.uk/online-health-assessment; for third party referrals, go to https://onesmallstep.org.uk/refer Vicky Banks Email: hello@onesmallstep.org.uk  01392 908 139   
Every Mind Matters (NHS)  Practical tips and advice to help you manage and maintain your mental and emotional health.https://www.nhs.uk/oneyou/every-mind-matters/ 
Giving World            Offering to charities free of charge clothing, food Items, toiletries, cleaning and household products (business surplus stock). Apply to register via website. Browse available products:  https://products.givingworld.org.uk/product-categories https://www.givingworld.org.uk/charity/ 
Parenting Solutions    Offering family support and parenting programmes to families in need, via telephone, Facetime and email. Email: sonia.worthington@icloud.com07463 969245        
Devon Carers (Devon excluding Plymouth and Torbay)  We provide information, advice and support for unpaid carers (people who look after a friend or family member).   www.devoncarers.org.uk  Helpline 03456 434 435          
Alzheimer’s Society      Offering advice, information and support Dementia Support line: https://dementiaconnect.alzheimers.org.uk    0333 150 3456
       
Parent Progression      Support for parents with children under 8 to access training/volunteering and work. Email: enquiriesppt@eci.org.uk www.parentprogression.eci.org.uk01392 205800  
Sue: 07999 879367
Jane: 07547 958156    
Devon Family Resource  New advice line providing a listening ear and guidance for families and their relationships.  01392 949059 (10am – 2pm Mon-Fri)
Livewest (housing)      Offering tenancy support, housing management and emergency grants. Email: enquiries@livewest.co.uk For financial support in extreme crisis , email community.investment@livewest.co.uk    www.livewest.co.uk  0300 1238 080  
Citizens Advice          Face to face drop in service suspended. Consumer advice (e.g. cancelled holiday or event) 9am-5pm  Mon-Fri  0808 223 1133 Universal Credit Help to Claim 8am to 6pm, Mon- Fri:  0800 144 8444 All other issues : Adviceline 10am to 4pm, Monday to Friday) : 03444 111 444 www.cabdevon.org.uk/need-advice/  www.citizensadvice.org.uk/      
Action on Hearing Loss      Support on managing hearing loss, including practical advice on hearing aids Jason Sculthorpe 07393 147780 Email: Jason.sculthorpe@hearingloss.org.uk Email: information@actiononhearingloss.org.uk  Helpline 0808 808 0123 Textline 0808 808
Coroners Court Support ServiceVolunteers give emotional and practical support to bereaved families and other witnesses attending an inquest. Mike Jackson (SW Co-ordinator) Email: helpline@ccss.org.uk  0300 111 2140 Mon-Fri 9am-7pm Sat 9am-2pm
Tamar Energy Community        Providing energy advice and support including help with bills, fuel debt, prepayment meters, concerns about heating etc. Email: hello@tamarenergycommunity.com  0800 233 5414  
Transitions Project Navigate    Telephone advice for those with money, debt or benefit concerns 8.30 am-4.30pm Mon-Fri.   Email: enquiries@navigatecharity.org.uk www.navigatecharity.org.uk/make-a-referral/01823 299050  
Tavistock Foodbank        Vouchers can be referred over the phone to us. Once referred we can see clients as normal but with social distancing. Foodbank is open Fridays 10am-2pm at United Reformed Church, Tavistock.
Donations are gratefully received Wednesdays 10 am-12 noon.
07941 436149    
Tavistock Area Support Services (TASS)  Offering telephone advice and support to older people. Pre-arranged equipment hire (wheelchairs, walkers and mobility scooters). Welfare calls to existing clients in befriending scheme. Transport to health appointments – ring 01822 617525 (please leave a message) or 07761 187321.   www.tasstavistock.org.uk      01822 616958 (9 am-12 noon; other times, leave a message)  
Devon County Council  For the latest information: https://www.devon.gov.uk/document/coronavirus-advice-in-devon/   Devon COVID-19 Mutual Aid on Facebook Emergency helpline for those at high risk:          0345 155 1011
West Devon Borough Council    For the latest information https://www.westdevon.gov.uk/article/6652/Coronavirus-latest-information-and-advice    Hotline 01822 813683        
Dartmoor Preservation AssociationContact by email; some walks at the walkleader’s discretion. info@dartmoorpreservation.co.uk       
Farming Community Network  Social contact telephone service providing help and support to farmers and allied industries. Jo Jones Email: jojones.fcn@gmail.com  Helpline: 03000 111999 (7am-11pm everyday)  
Job Centre Plus Devon & Cornwall  Job Centres open only for those unable to use telephone or computer, or who are homeless. For all other clients, no requirement to attend in person. For online information and guidance on benefits, go to www.gov.uk/browse/benefits.0800 1690 190 (for more info and further numbers)  
DATA  (Debt Advice Tavistock Area)  Existing clients contacted by telephone or email. Potential new clients please telephone or email enquiry@datavistock.org.uk”    07955 728721  
Stroke Association (Plymouth)          Advice and support   Co-ordinator Simon Powell Email: Simon.Powell@stroke.org.ukHelpline: 0303 3033 100 Textphone: 18001 0303 3033 100  
07717 275759
Devon in Sight  All face-face meetings suspended; home visits considered  only in extreme cases for clients without a local supportnetwork and with concerns over their health and wellbeing. Louise Camies Email: louise@devoninsight.org.uk01392 876 666
07580 787308
Tavistock Library          Open (from 2 Dec. 2020 under Tier 2 restrictions)  Mon, Tues, Thurs, Fri 9 am – 6 pm and Sat 9 am – 4 pm (closed Wed and Sun) to browse, borrow and return items. Ring or email for more information, for Choose and Collect service, for reservations and for Digital Library. For details of online events, see Facebook page:  https://en-gb.facebook.com/TavistockLibrary/   Website: www.librariesunlimited.org.uk  01822 612218
Get Changed Theatre Company        A vibrant theatre company for adults with learning disabilities, producing high quality arts projects which challenge public attitudes and raise the profile of the disability community. During the pandemic, we are operating digitally via Zoom. Please email for details.   Email: info@getchanged.com www.getchanged.com

   
07941 648059
Learn Devon          Wide range of free online adult and community learning courses, including on learning for work, digital and IT skills, art, languages and wellbeing. For Maths and English, there are Free online initial assessments together with telephone interviews. Email: learndevon@devon.gov.uk www.learndevon.co.uk  0345 155 1014  
West Devon Children’s Centre      Support for families with children aged 0-8 years, accepting referrals and intervention requests. Karen Pearce; Jenny Treleaven.            Email: Westdevonchildrencentre@actionforchildren.org.uk On Facebook.    07872 503515
POA Learning (Distance Learning)      Offering 50+ nationally accredited Level 2 courses, 50+ Career Path Development courses, Functional Skills Maths, English & IT, plus an online ‘Music’ and ‘Book’ club, mostly fully funded and therefore FREE.  Many FREE webinars covering ADHD and Resilience, Consumer Psychology, Wellness, Benefits, Budgeting and much more. See our website for more details: www.poalearning.org.uk/dartmoor-learning-centre N.B. Christmas Crafts webinars, including festive cooking 8-10 Dec. 2020 Go to: www.poalearning.org.uk/christmas Ivan Judd Email: ivan.judd@poalearning.org.uk  Sue Hunt Email: susan.hunt@poalearning.org.uk 
Quarantine Quilt Project (with Significant Seams)        Offering to post 100 substantial and free craft supply kits to nominated vulnerable and/or isolated people in Devon, to create connection and enable participation in The Quarantine Quilt Project, a national network of community quilts. To nominate a recipient, please email their postal address to projectteam@thequarantinequiltproject.org.   https://thequarantinequiltproject.org 
West Devon Art Workshops –  Art for All project        Links to free videos of art demonstrations are available on our website.  There is also an Art for All closed Facebook group run by Okehampton participants which you can join to share achievements and give each other support. We hope to return to socially distanced face to face classes in the new year. Email: westdevonartworkshops@gmail.com www.westdevonartworkshops.co.uk                 
Pilates classes via Zoom  Link up with Sally Cinnamond (Chartered Physiotherapist) for beneficial exercise while in isolation  07969 157507 Mon Wed Fri 9.30am-1030am
Tues Thurs 6-7pm  
Ron’s Pet Supplies, Tavistock      Pet food delivery for isolated pet owners Email: shop@ronspets.co.uk    01822 611110        
Margaret Green Animal Rescue Centre (Tavistock)         Free accommodation of pets whose owners have been admitted to hospital. Contact Nicky Ging   https://www.margaretgreenanimalrescue.org.uk/    01822 810215 (open to 20:00 daily; leave a message if no reply)    
Tavistock Area Christians Together.      Listening Ear free phone service for anyone wishing to talk to someone or receive prayer.                                                          (manned by local church volunteers)  0800 774 7238 10am-5pm
7 days a week  
Tavistock and Yelverton Catholic churches  Support for all parishioners Fr. Martin Stone Email:  martin.stone@prcdtr.org.uk   07783 452 663  
Tavistock Memory Café  Maintaining contact with carers by email and telephone Email: info@tavistockmemorycafe.co.uk      07765 644843   
Make a Difference    Offering help and support for those with mental health conditions Mark Rickman Email: markrickman@makeadifferencetavistock.online07492 393616
Tavistock Physically Challenged GroupSupport for adults with all kinds of physical disabilities. On Facebook. Mary Brock Email: marybrock.friarswalk@btinternet.com    01822 612215
Tavistock Parkinson’s Support Group  Contact by email and telephone only. Email: evans.v5@sky.com  01822 614204  
Ubuntu Covid-19 Counselling ServiceProfessionally trained counsellors from BAME backgrounds offer free counselling support to those in Devon of similar backgrounds who are experiencing distress in their lives and relationships due to Covid-19 situation, using telephone, email, WhatsApp, Zoom and Scype. Email: info@ubuntucounsellingservices.org.uk   https://www.exetercommunitiestogether.org.uk/covid19counselling http://ubuntucounsellingservices.org.uk/index.php/covid-19-counselling/      01392 201572  
Devon Communities Together  Devon Highlights Zoom meet ups on Tuesdays and Fridays for those aged 55 and over who may be lonely or isolated, including for example, quizzes, laughter yoga, Flamenco dancing, creative writing, museums visits and tours. Email Aggie Szpinda: aggie@devoncommunities.org.uk Email Harry Bonnell: harry.bonnell@devoncommunities.org.uk   www.devoncommunities.org.uk/using-zoom-keep-you-connected    01392 248919   Covid-19 helpline: 0808 1963390

More Local Support by Area:

Bere Alston  Covid-19 Volunteer Group Email: lyndafreeman71@gmail.com  Lynda Freeman 01822 841063; Orla Turner 01822 841713
Yelverton area  Support through YelverCare in Yelverton area only (including Walkhampton, Yelverton, Crapstone, Buckland Monochorum, Clearbrook, Milton Coombe)  www.yelvertoncommunityprojects.org/yelvercare  07775 695864 10am-1pm Mon-Sat.      
Buckland  Monachorum & CrapstoneBucklandCares on Facebook   Lucy Wood Email: bucklandcares@outlook.comLucy Wood    
Chillaton  Local response group: Bridget Passmore Email: bridgetpassmore@btinternet.com 
Horrabridge      Team Horrabridge Covid-19 and Beyond   https://www.facebook.com/groups/teamhorrabridge   Email: teamhorrabridge@gmail.com   Horrabridge Community Food Store   Horrabridge Love Your Neighbour           Olivia Dunn 07748 166943   Sally Northmore 07799 388918   Ali Mansfield ali@tmc.me.uk
 Lifton    Information and help; several volunteers’ contact details on Lifton Parish Council website. www.liftonpc.org.uk  Cllr Chris Edmonds 01566 784794    
Lewtrenchard covering also Lewdown, Marystowe, Thrushelton, Stowford, Coryton & Portgate        Support co-ordinated by Margaret Dunn Email: margaret-dunn@btconnect.com      01566 783779; 01566 783 765  
PrincetownPostbridge, Hexworthy & HuccabyDartmoor Forest Parish Council is co-ordinating a wide range of help and support. Go to http://www.dartmoorforestparishcouncil.gov.uk/news.php and download list of volunteers.Alison Geen 01364 631276
Deer Leap  Support Group  Offering support in area of Deer Leap Road off Down Road, Tavistock.01822 612494  
BrentorVolunteer support group from Brentor Church and Brentor Compassionate Neighbours Latest information at www.brentorvillage.org  & community.support@bmcneighbours.org    01822 810 285 07904 983958
Mary Tavy,  Horndon and area    Volunteer support Facebook page Email:  marytavycs@gmail.com   Co-ordinators Bev Ross and Laurel Miller      01822 811019;
01822 810131
Peter Tavy      Volunteer support from Peter Tavy Community Support Hub. www.petertavyparishcouncil.org Email: contacthub@petertavyparishcouncil.org Peter Tavy Community on Facebook01822 810343  
Lydford      Volunteer support at Lydford Helpline Email: lydfordhelp@gmail.com     Lydford Volunteer Group on Facebook Ruth Tainsh 07572 785522   Jodie Austin 07940 060705
Lamerton & Sydenham Damerel      Lamerton Parish Council www.lamertonparish.co.uk   Lamerton Caremongering on Facebook Rev. Andy Atkins Email:  vicar@southtamar.church    01822 870298              
GulworthySupport from Gulworthy Parish Together. Help with shopping, prescriptions, a friendly voice on phone, dog walking etc. Kate Royston;  Sue Eve.   Email: together@gulworthyparishcouncil.gov.uk  0800 622 6467  
Harley Riders Delivery GroupDelivering medicines and essential items to vulnerable people in outlying areas of Dartmoor. Email: anniesathomeagain@gmail.comAnnie Durrant 07875 263466 (ring before 11 am)
Milton Abbot & DuntertonVolunteer help and support. On Facebook. Rev. Andy Atkins Email: vicar@southtamar.church01822 870298
Bere Ferrers Food HubDelivery of vital supplies, support and information to vulnerable in the areas of Bere Ferrers and Weir Quay. Email: rosie@dhamarinedesign.co.ukRosie Hinge 01822 841734 Caroline Clark 01822 841481      
Weir Quay (including Clamoak, Holes Hole, Hewton, North & South Hooe)Volunteer help and support.   Email: rosie@dhamarinedesign.co.uk  Rosie Hinge 01822 841734
Weir Quay (including Cotts and Cleave)Volunteer help and support. Cotts: Sue Coomber Email: suecoomber@talktalk.net Cleave: Cathy Dennis Email: cathy.dennis1@icloud.com  Sue Coomber 01822 841894 Cathy Dennis 07876 748 668