Stay in touch and find the help you need, whilst staying at home and staying safe – in and around Tavistock …
Whilst every effort has been made to ensure that all details included are correct, West Devon CVS does not accept legal responsibility for the accuracy of any information quoted. Reference to any products, services, hypertext link to third parties or other information does not constitute or imply its endorsement, sponsorship or recommendation by West Devon CVS. If you have any queries, please email info@westdevoncvs.org.uk.
Updated: 3rd December 2020
Local and National Organisations
| Time to Talk (Living Options Devon) | Time to Talk (Living Options Devon) A confidential listening support service and practical help for those who are disabled, deaf or vulnerable in any way. Email: time2talk@livingoptions.org www.livingoptions.org/support-help/time-talk | 0300 303 3691 0785 642 6940 Tues Wed Thurs 10am-4pm |
| Silverline | The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Call us ANYTIME | 0800 4 70 80 90 |
| Age UK | Call our free, confidential advice line We’re open 8am-7pm, 365 days a year Phone buddy line (an hourly chat once a week) | 0800 678 1602 0800 055 6112 |
| Diabetes UK | The Diabetes UK Helpline is a dedicated diabetes helpline for all people with diabetes, their family or friends, and people who are worried they might be at risk. Monday to Friday, 9am to 6pm | 0345 123 2399 |
| Parkinson’s UK | The Parkinson’s UK helpline is a free and confidential service providing support to anyone affected by Parkinson’s. | 0808 800 0303 |
| British Heart Foundation | Helpline – for medical enquiries: Phone lines are open 9am to 5pm, Monday to Friday | 0300 330 3311 |
| British Lung Foundation | Speak to one of our team over the phone. We aim to answer within 6 rings, and calls will cost the same as a local call. We’re available Monday to Friday, 9am – 5pm. | 03000 030 555 |
| Samaritans | Providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone 24 hour helpline | 116 123 |
| Fire Service Safety | Advice offered by home safety team over the telephone; however, technicians will ring to assess the need for a home visit if there is a significant high fire risk with no smoke alarms, a need for replacement alarms, or arson threats (letterbox restrictors). | 0800 05 02 999 |
| Red Cross Support | Free telephone support line offering emotional support plus information, advice and practical help. | 0808 196 3651 |
| One Small Step Healthy Lifestyle Service | Face-to-face meetings suspended; however, for self-referrals go to https://onesmallstep.org.uk/online-health-assessment; for third party referrals, go to https://onesmallstep.org.uk/refer Vicky Banks Email: hello@onesmallstep.org.uk | 01392 908 139 |
| Every Mind Matters (NHS) | Practical tips and advice to help you manage and maintain your mental and emotional health.https://www.nhs.uk/oneyou/every-mind-matters/ | |
| Giving World | Offering to charities free of charge clothing, food Items, toiletries, cleaning and household products (business surplus stock). Apply to register via website. Browse available products: https://products.givingworld.org.uk/product-categories https://www.givingworld.org.uk/charity/ | |
| Parenting Solutions | Offering family support and parenting programmes to families in need, via telephone, Facetime and email. Email: sonia.worthington@icloud.com | 07463 969245 |
| Devon Carers (Devon excluding Plymouth and Torbay) | We provide information, advice and support for unpaid carers (people who look after a friend or family member). www.devoncarers.org.uk | Helpline 03456 434 435 |
| Alzheimer’s Society | Offering advice, information and support Dementia Support line: https://dementiaconnect.alzheimers.org.uk | 0333 150 3456 |
| Parent Progression | Support for parents with children under 8 to access training/volunteering and work. Email: enquiriesppt@eci.org.uk www.parentprogression.eci.org.uk | 01392 205800 Sue: 07999 879367 Jane: 07547 958156 |
| Devon Family Resource | New advice line providing a listening ear and guidance for families and their relationships. | 01392 949059 (10am – 2pm Mon-Fri) |
| Livewest (housing) | Offering tenancy support, housing management and emergency grants. Email: enquiries@livewest.co.uk For financial support in extreme crisis , email community.investment@livewest.co.uk www.livewest.co.uk | 0300 1238 080 |
| Citizens Advice | Face to face drop in service suspended. Consumer advice (e.g. cancelled holiday or event) 9am-5pm Mon-Fri 0808 223 1133 Universal Credit Help to Claim 8am to 6pm, Mon- Fri: 0800 144 8444 All other issues : Adviceline 10am to 4pm, Monday to Friday) : 03444 111 444 www.cabdevon.org.uk/need-advice/ | www.citizensadvice.org.uk/ |
| Action on Hearing Loss | Support on managing hearing loss, including practical advice on hearing aids Jason Sculthorpe 07393 147780 Email: Jason.sculthorpe@hearingloss.org.uk Email: information@actiononhearingloss.org.uk | Helpline 0808 808 0123 Textline 0808 808 |
| Coroners Court Support Service | Volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest. Mike Jackson (SW Co-ordinator) Email: helpline@ccss.org.uk | 0300 111 2140 Mon-Fri 9am-7pm Sat 9am-2pm |
| Tamar Energy Community | Providing energy advice and support including help with bills, fuel debt, prepayment meters, concerns about heating etc. Email: hello@tamarenergycommunity.com | 0800 233 5414 |
| Transitions Project Navigate | Telephone advice for those with money, debt or benefit concerns 8.30 am-4.30pm Mon-Fri. Email: enquiries@navigatecharity.org.uk www.navigatecharity.org.uk/make-a-referral/ | 01823 299050 |
| Tavistock Foodbank | Vouchers can be referred over the phone to us. Once referred we can see clients as normal but with social distancing. Foodbank is open Fridays 10am-2pm at United Reformed Church, Tavistock. Donations are gratefully received Wednesdays 10 am-12 noon. | 07941 436149 |
| Tavistock Area Support Services (TASS) | Offering telephone advice and support to older people. Pre-arranged equipment hire (wheelchairs, walkers and mobility scooters). Welfare calls to existing clients in befriending scheme. Transport to health appointments – ring 01822 617525 (please leave a message) or 07761 187321. www.tasstavistock.org.uk | 01822 616958 (9 am-12 noon; other times, leave a message) |
| Devon County Council | For the latest information: https://www.devon.gov.uk/document/coronavirus-advice-in-devon/ Devon COVID-19 Mutual Aid on Facebook Emergency helpline for those at high risk: | 0345 155 1011 |
| West Devon Borough Council | For the latest information https://www.westdevon.gov.uk/article/6652/Coronavirus-latest-information-and-advice | Hotline 01822 813683 |
| Dartmoor Preservation Association | Contact by email; some walks at the walkleader’s discretion. info@dartmoorpreservation.co.uk | |
| Farming Community Network | Social contact telephone service providing help and support to farmers and allied industries. Jo Jones Email: jojones.fcn@gmail.com | Helpline: 03000 111999 (7am-11pm everyday) |
| Job Centre Plus Devon & Cornwall | Job Centres open only for those unable to use telephone or computer, or who are homeless. For all other clients, no requirement to attend in person. For online information and guidance on benefits, go to www.gov.uk/browse/benefits. | 0800 1690 190 (for more info and further numbers) |
| DATA (Debt Advice Tavistock Area) | Existing clients contacted by telephone or email. Potential new clients please telephone or email enquiry@datavistock.org.uk” | 07955 728721 |
| Stroke Association (Plymouth) | Advice and support Co-ordinator Simon Powell Email: Simon.Powell@stroke.org.uk | Helpline: 0303 3033 100 Textphone: 18001 0303 3033 100 07717 275759 |
| Devon in Sight | All face-face meetings suspended; home visits considered only in extreme cases for clients without a local supportnetwork and with concerns over their health and wellbeing. Louise Camies Email: louise@devoninsight.org.uk | 01392 876 666 07580 787308 |
| Tavistock Library | Open (from 2 Dec. 2020 under Tier 2 restrictions) Mon, Tues, Thurs, Fri 9 am – 6 pm and Sat 9 am – 4 pm (closed Wed and Sun) to browse, borrow and return items. Ring or email for more information, for Choose and Collect service, for reservations and for Digital Library. For details of online events, see Facebook page: https://en-gb.facebook.com/TavistockLibrary/ Website: www.librariesunlimited.org.uk | 01822 612218 |
| Get Changed Theatre Company | A vibrant theatre company for adults with learning disabilities, producing high quality arts projects which challenge public attitudes and raise the profile of the disability community. During the pandemic, we are operating digitally via Zoom. Please email for details. Email: info@getchanged.com www.getchanged.com | 07941 648059 |
| Learn Devon | Wide range of free online adult and community learning courses, including on learning for work, digital and IT skills, art, languages and wellbeing. For Maths and English, there are Free online initial assessments together with telephone interviews. Email: learndevon@devon.gov.uk www.learndevon.co.uk | 0345 155 1014 |
| West Devon Children’s Centre | Support for families with children aged 0-8 years, accepting referrals and intervention requests. Karen Pearce; Jenny Treleaven. Email: Westdevonchildrencentre@actionforchildren.org.uk On Facebook. | 07872 503515 |
| POA Learning (Distance Learning) | Offering 50+ nationally accredited Level 2 courses, 50+ Career Path Development courses, Functional Skills Maths, English & IT, plus an online ‘Music’ and ‘Book’ club, mostly fully funded and therefore FREE. Many FREE webinars covering ADHD and Resilience, Consumer Psychology, Wellness, Benefits, Budgeting and much more. See our website for more details: www.poalearning.org.uk/dartmoor-learning-centre N.B. Christmas Crafts webinars, including festive cooking 8-10 Dec. 2020 Go to: www.poalearning.org.uk/christmas Ivan Judd Email: ivan.judd@poalearning.org.uk Sue Hunt Email: susan.hunt@poalearning.org.uk | |
| Quarantine Quilt Project (with Significant Seams) | Offering to post 100 substantial and free craft supply kits to nominated vulnerable and/or isolated people in Devon, to create connection and enable participation in The Quarantine Quilt Project, a national network of community quilts. To nominate a recipient, please email their postal address to projectteam@thequarantinequiltproject.org. https://thequarantinequiltproject.org | |
| West Devon Art Workshops – Art for All project | Links to free videos of art demonstrations are available on our website. There is also an Art for All closed Facebook group run by Okehampton participants which you can join to share achievements and give each other support. We hope to return to socially distanced face to face classes in the new year. Email: westdevonartworkshops@gmail.com www.westdevonartworkshops.co.uk | |
| Pilates classes via Zoom | Link up with Sally Cinnamond (Chartered Physiotherapist) for beneficial exercise while in isolation | 07969 157507 Mon Wed Fri 9.30am-1030am Tues Thurs 6-7pm |
| Ron’s Pet Supplies, Tavistock | Pet food delivery for isolated pet owners Email: shop@ronspets.co.uk | 01822 611110 |
| Margaret Green Animal Rescue Centre (Tavistock) | Free accommodation of pets whose owners have been admitted to hospital. Contact Nicky Ging https://www.margaretgreenanimalrescue.org.uk/ | 01822 810215 (open to 20:00 daily; leave a message if no reply) |
| Tavistock Area Christians Together. | Listening Ear free phone service for anyone wishing to talk to someone or receive prayer. (manned by local church volunteers) | 0800 774 7238 10am-5pm 7 days a week |
| Tavistock and Yelverton Catholic churches | Support for all parishioners Fr. Martin Stone Email: martin.stone@prcdtr.org.uk | 07783 452 663 |
| Tavistock Memory Café | Maintaining contact with carers by email and telephone Email: info@tavistockmemorycafe.co.uk | 07765 644843 |
| Make a Difference | Offering help and support for those with mental health conditions Mark Rickman Email: markrickman@makeadifferencetavistock.online | 07492 393616 |
| Tavistock Physically Challenged Group | Support for adults with all kinds of physical disabilities. On Facebook. Mary Brock Email: marybrock.friarswalk@btinternet.com | 01822 612215 |
| Tavistock Parkinson’s Support Group | Contact by email and telephone only. Email: evans.v5@sky.com | 01822 614204 |
| Ubuntu Covid-19 Counselling Service | Professionally trained counsellors from BAME backgrounds offer free counselling support to those in Devon of similar backgrounds who are experiencing distress in their lives and relationships due to Covid-19 situation, using telephone, email, WhatsApp, Zoom and Scype. Email: info@ubuntucounsellingservices.org.uk https://www.exetercommunitiestogether.org.uk/covid19counselling http://ubuntucounsellingservices.org.uk/index.php/covid-19-counselling/ | 01392 201572 |
| Devon Communities Together | Devon Highlights Zoom meet ups on Tuesdays and Fridays for those aged 55 and over who may be lonely or isolated, including for example, quizzes, laughter yoga, Flamenco dancing, creative writing, museums visits and tours. Email Aggie Szpinda: aggie@devoncommunities.org.uk Email Harry Bonnell: harry.bonnell@devoncommunities.org.uk www.devoncommunities.org.uk/using-zoom-keep-you-connected | 01392 248919 Covid-19 helpline: 0808 1963390 |
More Local Support by Area:
| Bere Alston | Covid-19 Volunteer Group Email: lyndafreeman71@gmail.com | Lynda Freeman 01822 841063; Orla Turner 01822 841713 |
| Yelverton area | Support through YelverCare in Yelverton area only (including Walkhampton, Yelverton, Crapstone, Buckland Monochorum, Clearbrook, Milton Coombe) www.yelvertoncommunityprojects.org/yelvercare | 07775 695864 10am-1pm Mon-Sat. |
| Buckland Monachorum & Crapstone | BucklandCares on Facebook Lucy Wood Email: bucklandcares@outlook.com | Lucy Wood |
| Chillaton | Local response group: Bridget Passmore Email: bridgetpassmore@btinternet.com | |
| Horrabridge | Team Horrabridge Covid-19 and Beyond https://www.facebook.com/groups/teamhorrabridge Email: teamhorrabridge@gmail.com Horrabridge Community Food Store Horrabridge Love Your Neighbour | Olivia Dunn 07748 166943 Sally Northmore 07799 388918 Ali Mansfield ali@tmc.me.uk |
| Lifton | Information and help; several volunteers’ contact details on Lifton Parish Council website. www.liftonpc.org.uk | Cllr Chris Edmonds 01566 784794 |
| Lewtrenchard covering also Lewdown, Marystowe, Thrushelton, Stowford, Coryton & Portgate | Support co-ordinated by Margaret Dunn Email: margaret-dunn@btconnect.com | 01566 783779; 01566 783 765 |
| PrincetownPostbridge, Hexworthy & Huccaby | Dartmoor Forest Parish Council is co-ordinating a wide range of help and support. Go to http://www.dartmoorforestparishcouncil.gov.uk/news.php and download list of volunteers. | Alison Geen 01364 631276 |
| Deer Leap Support Group | Offering support in area of Deer Leap Road off Down Road, Tavistock. | 01822 612494 |
| Brentor | Volunteer support group from Brentor Church and Brentor Compassionate Neighbours Latest information at www.brentorvillage.org & community.support@bmcneighbours.org | 01822 810 285 07904 983958 |
| Mary Tavy, Horndon and area | Volunteer support Facebook page Email: marytavycs@gmail.com Co-ordinators Bev Ross and Laurel Miller | 01822 811019; 01822 810131 |
| Peter Tavy | Volunteer support from Peter Tavy Community Support Hub. www.petertavyparishcouncil.org Email: contacthub@petertavyparishcouncil.org Peter Tavy Community on Facebook | 01822 810343 |
| Lydford | Volunteer support at Lydford Helpline Email: lydfordhelp@gmail.com Lydford Volunteer Group on Facebook | Ruth Tainsh 07572 785522 Jodie Austin 07940 060705 |
| Lamerton & Sydenham Damerel | Lamerton Parish Council www.lamertonparish.co.uk Lamerton Caremongering on Facebook Rev. Andy Atkins Email: vicar@southtamar.church | 01822 870298 |
| Gulworthy | Support from Gulworthy Parish Together. Help with shopping, prescriptions, a friendly voice on phone, dog walking etc. Kate Royston; Sue Eve. Email: together@gulworthyparishcouncil.gov.uk | 0800 622 6467 |
| Harley Riders Delivery Group | Delivering medicines and essential items to vulnerable people in outlying areas of Dartmoor. Email: anniesathomeagain@gmail.com | Annie Durrant 07875 263466 (ring before 11 am) |
| Milton Abbot & Dunterton | Volunteer help and support. On Facebook. Rev. Andy Atkins Email: vicar@southtamar.church | 01822 870298 |
| Bere Ferrers Food Hub | Delivery of vital supplies, support and information to vulnerable in the areas of Bere Ferrers and Weir Quay. Email: rosie@dhamarinedesign.co.uk | Rosie Hinge 01822 841734 Caroline Clark 01822 841481 |
| Weir Quay (including Clamoak, Holes Hole, Hewton, North & South Hooe) | Volunteer help and support. Email: rosie@dhamarinedesign.co.uk | Rosie Hinge 01822 841734 |
| Weir Quay (including Cotts and Cleave) | Volunteer help and support. Cotts: Sue Coomber Email: suecoomber@talktalk.net Cleave: Cathy Dennis Email: cathy.dennis1@icloud.com | Sue Coomber 01822 841894 Cathy Dennis 07876 748 668 |