In Touch Tavi

Stay in touch and find the help you need – in and around Tavistock …

Whilst every effort has been made to ensure that all details included are correct, West Devon CVS does not accept legal responsibility for the accuracy of any information quoted. Reference to any products, services, hypertext link to third parties or other information does not constitute or imply its endorsement, sponsorship or recommendation by West Devon CVS. If you have any queries, please email info@westdevoncvs.org.uk.

The information is now arranged in categories which relate to Wellbeing, Health, Families, Young People and Transport. These are in addition to the section on Local Village Support and the section on Useful Money and Debt Advice.

Updated: 4 August 2022

WELLBEING

Active Devon’s Wellbeing Walks (Tavistock) (with Ramblers Association)Free easy access walks led by friendly walk leaders, Tuesday mornings starting 22 March 2022; meet at Tavistock Wharf PL19 8AT at 10.30 am. No need to book.      Lisa Alford – email lisa.alford@activedevon.org or ring mobile 07582 350349; Or Sue Body – email suebody46@gmail.com or ring mobile: 07990 586758    
  Age UK  Free confidential helpline for older people, their families, friends, carers and professionals  800 678 1602 8am-7pm, 365 days a year www.ageuk.org.uk  
Andy’s Man ClubMen’s mental health and supportinfo@andysmanclub.co.uk www.andysmanclub.co.uk
Brentor & Moor Compassionate Neighbours  Help and support for those with life-limiting conditions    01822 860799 or 07776 373140 bmcneighbours@gmail.com www.bmcneighbours.org  
British Red CrossEmotional support and mobility aids  0344 871 11 11 Https://www.redcross.org.uk
Care DirectSupport & advice for older adults in Devon0345 155 1007
Dartmoor Preservation Association  Short, guided walks and volunteer conservation activities    01822 890 646 info@dartmoorpreservation.co.uk www.dartmoorpreservation.co.uk  
Devon in SightPractical help & advice to people who are blind or partially sighted, to help lead a full life.  Helpline: 01392 876 666 (Monday to Friday 10am to 2pm) www.devoninsight.org.uk
Farming Community NetworkHelp & support to farmers & those in allied industries  03000 111999 (7am-11pm everyday)  
Filo Project    Small group day care for older people0333 939 8225 info@thefiloproject.co.uk www.thefiloproject.co.uk
Fire Service SafetyAdvice from home safety team on smoke alarms, arson threats0800 05 02 999
Friendship Group (hosted by Devon People First)Online group for those with learning disabilities07702 193487 dpf@involve-middevon.org.uk
Friends of the WharfLectures, films, live music, and events01822 611166 www.tavistockwharf.com
Get Changed Theatre Company  Theatre company for adults with learning disabilities07941 648059 info@getchanged.com www.getchanged.com
Independent Age   Impartial help, information & advice for older people0800 319 6789 advice@independentage.org www.independentage.org
Living Options – Time to TalkConfidential listening support service & practical help for those who are disabled, deaf or vulnerable0300 303 3691 0785 642 6940 time2talk@livingoptions.org www.livingoptions.org/support-help/time-talk
Make A Difference      Mental health support and recovery; mental health first aid courses.  01822 613746 hello@makeadifferencetavistock.online www.makeadifferencetavistock.org
Marbles Lost and FoundOnline info hub and  blog  on mental health with tips and linkswww.marbleslostandfound.co.uk
Mary Budding TrustOffering financial help and equipment to families with children aged 0-11 with special needsRobin Hill  01837 840332 enquiries@marybuddingtrust.org.uk www.marybuddingtrust.org
One Small Step (Healthy Lifestyle Service)Healthy lifestyle support01392 908139 hello@onesmallstep.org.uk www.onesmallstep.org.uk
Parkinson’s Tavistock Support GroupSupport group, exercise classes and social events  01822 614204 evans.v5@sky.com  
Plymouth & West Devon Talking NewspaperFree weekly delivery of audio recordings of local news and features for the  visually impaired  01822 618922 studio@plymouth-westdevontalkingnewspaper.org https://www.plymouth-westdevontalkingnewspaper.org
  Printworks (formerly Kingdon House)Acoustic Café, craft workshops, drawing classes, activities01822 615259 info@printworkstavistock.org.uk www.printworkstavistock.org.uk
Proud2Be          Supporting LGBTQ+ (lesbian, gay, bisexual, trans and/or questioning+) people and their families across Devon01803 362083 hello@proud2be.org.uk www.proud2be.org.uk
Qwell  Free, safe, confidential digital mental wellbeing service for adultswww.qwell.io
Respect  Helpline for men  0808 801 0327
RDA (Riding for Disabled Association) Carriage Driving – TavistockFun horse-drawn activity for those with disabilities (accessible for wheelchairs)April – October 01822 834115 matil@hotmail.co.uk
   
Royal British Legion  Support for serving personnel and veterans of UK Armed Forces0808 802 8080 www.britishlegion.org.uk
Samaritans      Emotional support for anyone in distress or at risk of suicide116 123 jo@samaritans.org www.samaritans.org
Significant SeamsCreative activities using textiles and craft for support and wellbeingContact via website: www.significantseams.org.uk
Silverline    Free confidential helpline providing information, friendship and advice to older people08004 70 80 90 (ring anytime)
SSAFASupport for serving personnel and veterans of UK Armed Forces and their familiesForces line 0800 260 6767 www.ssafa.org.uk/devon
Talkworks (formerly Depression Anxiety Service)    NHS Talking Therapy service0300 555 3344
TAMIS (Tavistock Area Men in Sheds) For men aged 50+ to work together on practical activities.07725 577010 admin@tavistockmeninsheds.uk tavistockmeninsheds.uk
Tavistock Area Support Services  Support and information for older people;  various  regular activities and trips01822 616958 manager@tasstavistock.org.uk www.tasstavistock.org.uk
Tavistock Edge    Free, fun, fringe arts events, including weekly singalong sessionsContact via Facebook: www.facebook.com/TavistockEdge
Tavistock Friendship Group (Tavistock Area Disabled Fellowship Club)  Social activities for older people01822 618738 rosiefarrant@hotmail.com
Tavistock Library    Free wifi, access to computers, printing; various wellbeing activities01822 612218 tavistock.library@librariesunlimited. org.uk www.devonlibrairies.org.uk
Tavistock Macular Disease Support Group  Information and support for those with macular degenerationc/o 01822 616958 www.tasstavistock.org.uk
Tavistock Memory CafeSupporting those living with dementia, their carers and families07765 644843  info@tavistockmemorycafe.co.uk www.tavistockmemorycafe.co.uk
Tavistock Museum    Local history and heritage01822 611264 info@tavistockmuseum.co.uk www.tavistockmuseum.co.uk
Tavistock Physically Challenged Group  Support and social activities for adults with all kinds of physical disabilities.01822 612215 marybrock.friarswalk@btinternet.com
Tavistock Scrapstore    Craft and chat  tavyscrapstore@gmail.com www.tavistockscrapstore.org
Tavistock Sensory Garden    Community sensory garden for all and those with mental health conditions07545 075942 grahamparker1@me.com Error! Hyperlink reference not valid.
Tavistock Street PastorsCare, help and  listening in the night-time economyContact via website www.streetpastors.org/locations/Tavistock
Tavistock Stroke Club  Help, support and social events01822 832587
Tavistock Taskforce    Outdoor conservation tasks in local area  01822 610071 tavy.taskforce@btconnect.com
Tavistock Swimming ClubFriendly swimming club based at Meadowlandstavistockswimmingclub@gmail.com www.tavsc.co.uk (contact via website)
Together Drugs and Alcohol Services  Addiction advice, information and support0800 233 5444 www.devonservices.org.uk/service/ together-alcohol-services
Transition Tavistock      Working towards a sustainable environment for Tavistock area via various projectsinfo@transitiontavistock.org.uk www.transitiontavistock.org.uk
Victim SupportFree confidential listening support and practical help for those affected by crime0808 168 9111 (24/7 Support line for Devon & Cornwall) 0300 303 0554 (SW) Victim Care Network: 01392 475900
West Devon Art Workshops    Art and craft courses and workshops    01822 258351 / 07724 153381 westdevonartworkshops@gmail.com www.westdevonartworkshops.co.uk
Women’s Friendship Group  Offering friendship, social opportunities, speakersWednesdays 10am-1pm  Tavistock Methodist Church Email: ali@tmc.me.uk
Yelvercare        Visiting service, help and advice; social activities07775 695864 (email via website)  www.yelvertoncommunityprojects.org
Zero Suicide Alliance (ZSA)  Free training to anyone to prevent suicide; also special modules for university students and military veterans; large resource libraryContact via website   https://www.zerosuicidealliance.com/
CHURCHES AND FAITH GROUPS
Abbey Chapel    Faith services; house groups01822 617691 (email via website) www.abbeychapel.org.uk
Kings Church      Faith services and community01822 610570 kingstavi@outlook.com https://kingstavistock.weebly.com
Methodist Church  Faith services; knit and natter; open doors community lunch01822 611049 info@tmc.me.uk www.tmc.me.uk
St. Andrews Church Whitchurch    Faith services; social events01822 851969 vicar@whitchurchcofe.uk www.standrewswhitchurch.org
St. Eustachius Parish ChurchFaith services; coffee mornings; living with bereavement groups01822 616673 parishoffice@tavistockparishchurch.org. uk www.tavistockparishchurch.org.uk
Tavistock (Our Lady of  the Assumption) and Yelverton (Holy Cross) Catholic churches      Faith services and supportTavistock: 01822 613802    : tavistock@prcdtr.org.uk www.ourladytavistock.org.uk Yelverton: 01822 853171     yelverton@prcdtr.org.uk www.holycrossyelverton.org.uk
Tavistock Quakers  Regular meetings01822 613168 http://www.swquakers.org.uk/meetings/devon/tavistock
United Reformed Church  Faith services; Lower Deck Community Café; knit and natter; Art4Fun07982 622949 jennymdennis@yahoo.co.uk www.tavistockurc.org.uk  
EDUCATION AND SKILLS
Devonshire Association (Tavistock & West Devon branch)Talks, excursions and study relating to Devon  07742 148 865 registrar@devonassoc.org.uk www.devonassoc.org.uk
Learn DevonAdult learning, employment skills, art and wellbeing0345 155 1014 learndevon@devon.gov.uk www.learndevon.co.uk
Tavistock Heritage Trust  Local history learning and eventscontact@heritageintavistock.org www.heritageintavistock.org
U3A (University of  the Third Age) – Tavy District U3A West Dartmoor U3AHelping you keep your brain in gearContact via websites www.tavydistrictu3a.org.uk/ www.westdartmooru3a.org.uk  
VOLUNTEERING
Devon Voluntary Action        Find enjoyable volunteering roles in and around Tavistocksupport@devonva.org www.devonva.org/volunteering  
Devon ConnectFree online community platform for volunteering roles, events, campaigns and service listingsSign up and feel the benefit! www.devonconnect.org

HEALTH

Abbey SurgeryGeneral Practice01822 612247 abbey.surgery@nhs.net www.abbeysurgery.co.uk
Devon Partnership Trust  Mental health and learning disability supportFirst Response Service line (24/7): 0808 196 8708 https://www.dpt.nhs.uk
PALS (Patient Advice & Liaison Service)For complaints, concerns and  compliments01392 675686 dpt.pals@nhs.net https://devonccg.nhs.uk/contact-us/patient-advice-and-complaints
SHIP – Tavistock ClinicVarious clinics01822 615935
Tavyside Health CentreGeneral Practice01822 613517 01566 784788 (Lifton Surgery) www.tavyside.org
Tavistock HospitalMinor Injuries  01822 611 614 https://www.nhs.uk/services/clinics/mapsanddirections/defaultview.aspx?id=92322
Alzheimer’s Society        Helpline offering advice and support0333 150 3456 www.alzheimers.org.uk
Beat Support for people with eating disorders0808 801 0677 (Helpline) 0808 801 0711 (Under 18s) help@beateatingdisorders.org.uk yp@beateatingdisorders.org.uk (under 18s) www.beateatingdisorders.org.uk
British Heart FoundationHelpline0300 330 3311
British Lung FoundationHelpline03000 030 555
Care DirectInformation and support  0345 155 1007  
Dental Helpline (Oral Health Foundation)Helpline01788 539780 www.dentalhealth.org/dentalhelpline
Devon CarersCarers support03456 434435 info@devoncarers.org.uk www.devoncarers.org.uk
Devon In SightSight loss support01392 876666 (Mon – Fri 10 am-2 pm)
www.devoninsight.org.uk
Devon Sensory Outreach ServiceHelp and support for the deafblind0345 155 1007
Diabetes UKHelpline0345 123 2399
Every Mind Mattershelping manage and maintain mental and emotional healthhttps://www.nhs.uk/oneyou/every-mind-matters
Marie CurieSupporting over 18s (and their families) with terminal illness0800 090 2309 www.mariecurie.org.uk    
Parkinson’s UKHelpline0808 800 0303
RNID (formerly Action on Hearing Loss)Hearing loss support0808 808 0123 (Helpline) 0808 808 900 (Textline) Jason.sculthorpe@rnid.org.uk information@rnid.org.uk www.rnid.org.uk
Stroke Association                          Support for patients & their carers  0303 3033 100 helpline@stroke.org.uk www.stroke.org  
Together Drug & Alcohol Services (EDP)  Advice,  information & support on addiction    0800 233 5444 www.edp.org.uk/together    
Time to Talk (Living Options Devon)  Help & support for those with long term health conditions, disability or deafness who use BSL.0300 303 3691 01392 459 222 time2talk@livingoptions.org www.livingoptions.org/support-help/time-talk

FAMILIES

PARENTING 
Community Links South WestFamily support, counselling and parenting; ADHD and neurodiversity parent support01837 55105/07808 523111 info@communitylinks-sw.co.uk www.communitylinks-sw.co.uk
Devon Children & Families Partnership (+ Early Help)  Wide range of support; Early Help assessments0345 155 1015 www.dcfp.org.uk
Devon Family ResourceAdvice line providing guidance for families01392 949059
Home-Start S. & W. DevonParent support for struggling families with at least 1 child under 1807307 873163 homestart.shpt@gmail.com www.homestart-southandwestdevon.org.uk
Led by Dreams  Support, counselling for those in abusive relationships01822 618172 ledbydreamsdvservice@outlook.com www.ledbydreams.org
Mary Budding Trust        Offering financial help and equipment to families with children aged 0-11 years old with special needs  Robin Hill 01837 840332 enquiries@marybuddingtrust.org.uk www.maybuddingtrust.org.uk
My Happy MindHelp for families, schools and nurseries to develop mental health and resilience in childrenIncludes parent’s app. https://myhappymind.org
Parenting SolutionsSupport and parenting programmes for families in need07463 969245 sonia.worthington@icloud.com
West Devon Children’s Centre  Parenting support for families with children 0-8 years old01822 614210 westdevonchildrenscentre@actionforchildren.org.uk www.westdevonchildrenscentre.co.uk
Young Minds – ParentsSupport for concerned parents0808 802 5544
CHILDREN’S  ACTIVITIES
Methodist ChurchToddlers’, youth clubs; Messy Church                          01822 611049 info@tmc.me.uk www.tmc.me.uk
St. Eustachius Parish ChurchMessy Church, family crafts, meal and worship01822 616673 parishoffice@tavistockparishchurch.org.uk www.tavistockparishchurch.org.uk
Tavistock Primary School  Stay & play Toddler group01822 610644 admin@tavistock-pri.devon.sch.uk www.tavistock-pri.devon.sch.uk
Tavistock LibraryRange of children’s activities01822 612218 tavistock.library@librariesunlimited.org.uk www.devonlibraries.org.uk
CARERS
Devon Carers    Support, information and advice  0345 6434435 info@devoncarers.org.uk www.devoncarers.org.uk
Care Direct  Point of contact for health and social care0345 155 1007 csc.caredirect@devon.gov.uk
Tavistock Carers Support GroupSupport for carers01822 618914
GENERAL HELP AND ADVICE
Childline  Helpline for under 19’s0800 1111
Coroners Court Support Service    Support for bereaved families and other witnesses attending an inquest0300 111 2140 helpline@ccss.org.uk
Devon Domestic Abuse (Splitz)      Help, support, and counselling0345 155 1074 (Domestic Abuse Helpline) 0808 802 9999 (Rape Helpline) admin.devon@splitz.org www.splitz.org./devon  
NSPCCHelpline0808 800 5000
Respect    Helpline for men  0808 801 0327    

YOUNG PEOPLE

Barnardos          Range of resources supporting young people’s mental health & wellbeing  Working with schools and family hubs (and CAMHS in some areas) 0800 008 7005 www.barnardos.org.uk          
Bright Futures UpbeatSupporting young carers aged 18-2401237 420141 brightfutures@carewise.org.uk www.brightfuturesdevon.co.uk
CAMHSChildren & Adolescent Mental Health Services0330 0245 321 cfhd.devonspa@nhs.net www.integratedchildrensservices.co.uk/camhs/teams/camhs-southern-devon                      
Childline  Helpline for Under 19’s0800 1111
Devon Young CarersSupporting carers aged 5 – 1803456 434 435 info@devoncarers.org.uk www.devoncarers.org.uk  
Kooth    Counselling via website chatwww.explore.kooth.com/dontdoitalone
MeeToo App  Confidential monitored digital peer support for  young people’s mental wellbeinginfo@meetoo.help @meetoo_help www.meetoo.help Cards provided for schools with positive messages on one side and a QR code for the app on the other.
New Tavistock Youth Café      Safe and relaxed environment for activities, advice and support  tavistockyouthcafe@gmail.com www.tavistockyouthcafe.com
Proud2Be    Online LGBTQ+ Youth group01803 362083 hello@proud2be.co.uk www.proud2be.org.uk
SHIP (Tavistock)Sexual health advice01822 615935 www.yourship.uk/our-clinics/tavistock-clinic  
ShoutMental health supportText Shout to 85258
Tavistock CatalystYoung people’s schools work projects07722 247859 trudi@tavistockcatalyst.com www.tavistockcatalyst.com
Tavistock Methodist Church    For ages 7-13, Impact Youth Club, Youth Band, Re-Act activities01822 611049 info@tmc.me.uk www.tmc.me.uk    
Tavistock Relate    Counselling for young people  01752 213131 https://www.relate.org.uk/find-my-nearest-relate/outpost/tavistock-relate
Tavistock Street PastorsCare of young people in the streets at nighttavistock@streetpastors.org.uk https://streetpastors.org/locations/tavistock/
Wheels 2 Work SouthwestHelp to get on the road to access work and training07970 480807 www.devonwheels2worksouthwest.org
Young DevonChanging the odds in favour of young people08082 810155 info@youngdevon.org www.youngdevon.org
Young MindsSupporting young people’s mental health0808 802 5544 For Young Minds Crisis Messenger, text YM to 85258

TRANSPORT

Public bus operators and their services – due to frequent changes and revisions of services, the full details are not printed here.

Travel Devon timetables  – for timetables covering all current West Devon services, including a map of routes, please go to the Anchorage Centre, Tavistock Library or the Tourist Information Centre, or visit www.devon.gov.uk/travel or www.travelinesw.com

Tavistock Area Support ServicesProvision of mobility aids, transport to health appointments,  outreach drop-ins and special trips01822 617525 www.tasstavistock.org.uk
 Tavistock Country BusVarious routes; weekly, monthly, bi-monthly and seasonal07580 260683 tavistockbus@gmail.com www.tavistockcountrybus.org.uk  
 Tavistock and District Ring & Ride    Door to door minibus service on routes not covered by public transport07939 093232 www.tavistockringandride.co.uk
 Yelvercare  Transport to appointments and shopping07775 695864 (email via website)  www.yelvertoncommunityprojects.org  

LOCAL VILLAGE SUPPORT

  Bere Alston  Covid-19 Volunteer Group Email: lyndafreeman71@gmail.com  Lynda Freeman 01822 841063
Yelverton area  Support through YelverCare in Yelverton area only (including Walkhampton, Yelverton, Crapstone, Buckland Monochorum, Clearbrook, Milton Coombe)  www.yelvertoncommunityprojects.org/yelvercare   Lunch club for older residents 10 am – 1 pm on 1st & 3rd Wednesday of month  07775 695864 10am-1pm Mon-Sat.      
Buckland  Monachorum & CrapstoneBucklandCares on Facebook     Lucy Wood Email: bucklandcares@outlook.comLucy Wood    
Chillaton  Local response group: Bridget Passmore Email: bridgetpassmore@btinternet.com 
Horrabridge      Horrabridge Love your Neighbour project Email: horrabridgelyn@gmail.com or ali@tmc.me.uk  
Food Hub 2.30 pm – 4 pm Wednesdays in Scout Hut Email: horrabridgefoodhub@gmail.com  
Repair Café 10.30 am – 12.30 pm 3rd Saturday of month In Village Hall Email: repaircafehorrabridge@gmail.com; on Facebook.  
Community Freezer Project Meals for anyone in need.   Walking Friendships 9 – 10 am Thursdays Meet at St.John’s Church layby  
Tweens & Teens (Hot Choc & Doughnuts) Hangout 6 – 7 pm Tuesdays at Weir Park  
Community Café 9 – 11.30 am Tuesdays at London Inn Pub    

Lite Bite Lunch Club 12.30 – 2 pm Tuesdays at St. John the Baptist Church              
Ali Mansfield ali@tmc.me.uk   07908 069756                            











01822 854239
Lifton    Information and help; several volunteers’ contact details on Lifton Parish Council website. www.liftonpc.org.uk   Community Café 10.30 am – 12 noon 1st & 3rd Tuesday of month  Cllr Chris Edmonds 01566 784794    
Lewtrenchard covering also Lewdown, Marystowe, Thrushelton, Stowford, Coryton & Portgate      Support co-ordinated by Margaret Dunn Email: margaret-dunn@btconnect.com        01566 783 779; and 01566 783 765  
Princetown, Postbridge, Hexworthy & HuccabyDartmoor Forest Parish Council is co-ordinating a wide range of help and support. Go to http://www.dartmoorforestparishcouncil.gov.uk/news.php and download list of volunteers.    
Feeding Devon mobile shop 11 – 12 noon Wednesdays.
Alison Geen 01364 631276
Deer Leap  Support Group  Offering support in area of Deer Leap Road off Down Road, Tavistock.01822 612494  
BrentorVolunteer support group from Brentor Church and Brentor Compassionate Neighbours Latest information at www.brentorvillage.org  & community.support@bmcneighbours.org  
Coffee Morning 1st Saturday of month, drop in at Village Hall    
01822 810 285 07904 983958
Mary Tavy,  Horndon and area    Volunteer support Facebook page Email:  marytavycs@gmail.com Co-ordinators Bev Ross and Laurel Miller  
Over 55s drop in 10.30 am – 1 pm Tuesdays in Mary Tavy Village Hall          
01822 811 019 01822 810131
Peter Tavy      Volunteer support from Peter Tavy Community Support Hub. www.petertavyparishcouncil.org Email: contacthub@petertavyparishcouncil.org
Peter Tavy Community on Facebook
01822 810343  
Lydford      Volunteer support at Lydford Helpline Email: lydfordhelp@gmail.com     Lydford Volunteer Group on Facebook Ruth Tainsh 07572 785522   Jodie Austin 07940 060705
Lamerton & Sydenham Damerel      Lamerton Parish Council www.lamertonparish.co.uk   Lamerton Caremongering on Facebook Rev. Andy Atkins Email:  vicar@southtamar.church  
Coffee Mornings once a month in Lamerton Village Hall    
01822 870298              
GulworthySupport from Gulworthy Parish Together. Help with shopping, prescriptions, a friendly voice on phone, dog walking etc. Kate Royston;  Sue Eve.   Email: together@gulworthyparishcouncil.gov.uk  0800 622 6467  
Harley Riders Delivery GroupDelivering medicines and essential items to vulnerable people in outlying areas of Dartmoor. Email: anniesathomeagain@gmail.comAnnie Durrant 07875 263466 (ring before 11 am)
Milton Abbot & DuntertonVolunteer help and support. On Facebook. Rev. Andy Atkins Email: vicar@southtamar.church01822 870298
Bere Ferrers Food HubDelivery of vital supplies, support and information to vulnerable in the areas of Bere Ferrers and Weir Quay. Email: rosie@dhamarinedesign.co.ukRosie Hinge 01822 841734 Caroline Clark 01822 841481      
Weir Quay (including Clamoak, Holes Hole, Hewton, North & South Hooe)Volunteer help and support.   Email: rosie@dhamarinedesign.co.uk  Rosie Hinge 01822 841734
Weir Quay (including Cotts and Cleave)Volunteer help and support. Cotts: Sue Coomber Email: suecoomber@talktalk.net Cleave: Cathy Dennis Email: cathy.dennis1@icloud.com  Sue Coomber 01822 841894 Cathy Dennis 07876 748 668
    
  
   
         
  
USEFUL MONEY AND DEBT ADVICE – CONTACT DETAILS FOR WEST DEVON

Transitions run by the Wiser£money partnership. Free, confidential money and debt  advice in rural Torridge and  West  Devon for those that cannot access mainstream advice services.  Offers home visits and phone support. Funded by the National Lottery’s Community Fund. Also run money and budgeting courses called ‘Navigate the Money Maze’.
www.navigatecharity.org.uk/make-a-referral/
Email: wisermoney@navigatecharity.org.uk          
Tel: 01823 299050    8.30am to 4.30pm office    Mon to Fri
Citizen’s Advice:  free confidential money, debt and consumer advice.
Okehampton – Ockment Centre,  EX20 1AR Drop In appointment booking service 10am-3pm Tues, Thurs.
Tavistock – Abbey Surgery, Plymouth Rd, PL19 8BU Drop In appointment booking service 10am-2pm Mon, Fri.     
www.ruraldevoncab.org.uk
Tel: 0808 278 7999
Telephone advice 9am-5pm
Mon-Fri. 
Webchat via website                                                   www.citizensadvice.org.uk


Help to claim Universal Credit Citizens Advice can provide initial assessment and guidance for Universal Credit claims at their local offices (see above) during opening hours. www.citizensadvice.org.uk/helptoclaim/#h-our-help- to-claim-service                                  Helpline: Tel: 0800 144 8444 Advisers are available 8am to 6pm, Monday to Friday. 
Chat on line:                https://www.citizensadvice.org.uk/aboutus/contact-us/contact-us/web-chat-service/      Monday to Friday 10am to 4pm
Quids 4 Kids (CAB Devon) offers help to families in  Devon with a child who has special needs, a long term illness or disability, with benefit ,tax credit claims & appeals. Also young people aged 16-21 with a special need or a disability.www.cabdevon.org.uk/projects/quids-for-kids    
Tel: 0300 5000 404
DATA —offering  free debt advice to people living in Tavistock and the surrounding areas through home visits and phone support. Supported by Tavistock Area Christians Together.www.datavistock.org.uk                                                     enquiry@datavistock.org.uk  07955 728721
Housing information about how your Local Authority can help if you are in housing crisis. www.westdevon.gov.uk/Housingadvice                           Tel: 01822 813600
Christians Against Poverty (CAP) Courses and advice on money and budgetingNew Life Church, Okehampton capnewlife@gmail.com 07843924986
RABI (Royal Agricultural Benevolent Institution) Offer: help, advice & grants for individuals linked to farming. www.rabi.org.uk           info@rabi.org.uk
Tel: 0808 2819490                            
The Farming Community Network supports farmers and families through difficult times. Helpline: 03000 111 999  General: 01788 510866 www.fcn.org.uk     help@fcn.org.uk
Perennial Advice & Support  For those individuals and families working or have worked in the horticulture industry. Housing, accommodation, disability, long-term illness, financial hardship, bereavement or the unique challenges that come with old age.Call free of charge and in complete confidence:
0800 093 8543 (Mon-Fri 8.30 am – 5.00pm)  www.perennial.org.uk  info@perrenial.org.uk
Royal British Legion and SSAFA: offers help, advice & grants to members of the armed services, veterans, reservists and their families.www.britishlegion.org.uk online chat or 0808 802 8080 www.ssafa.org.uk   email contact form or 0800 260 6767
Macmillan free and confidential advice for individuals and families who are affected by cancer and other life limiting conditions on their benefit entitlements.National Macmillan Support Line                              0808 808 00 00  or email contact form Open every day, 8am – 8pm    www.macmillan.org.uk/cancerinformationandsupport/gethelp/financialhelp/welfarerightsadvice
Stepchange debt charity offering debt advice on line or over the telephonewww.stepchange.org      0800 138 1111 
National Debt Line, offering information and advice  www.nationaldebtline.org    0808 808 4000  
Money and Pension Service formed in 2019 supported by the UK Government and combining the Money Advice Service, Pension Wise and Pension Advisory Service. Money Advice Service – free guidance on all aspects of managing your income and expenditure.https://maps.org.uk/       www.moneyadviceservice.org.uk   Tel: 0800 138 7777
Benefit and grant calculatorwww.turn2us.org.uk  
Help to Save is a type of savings account. It allows those entitled to Working Tax Credit and receiving Child Tax Credit or receiving Universal Credit and your household earned £617.73 or more from paid work in your last monthly assessment period. The saving account offers a 50p bonus for every £1 saved over 4 years.  https://www.gov.uk/gethelpsavingslowincome   Follow link above for more information and to apply. Help to Save is backed by the government so all savings in the scheme are secure.
Government                                                           Help with applying for Attendance Allowance                  Help with applying for Pension Credit new claim     Help with applying for Universal Credit Personal Independence Payment   new claim                  If you do not have help and are vulnerable you can ask for the DWP Visiting Team to visit you at home.www.gov.uk                                                                            Attendance Allowance help line 0800 731 0122    Pension Service help line 0800 7310469  Universal Credit 0800 328 5644         PIP 0800 121 4433                                                              
Pension Wise free and impartial government guidance about your defined contribution pension options.www.pensionwise.gov.uk/en   Tel: 0800 138 3944
Pension Advisory Service provides free advice and help with tracing lost personal pensionswww.pensionsadvisoryservice.org.uk   Tel: 0800 011 3797
Local services in Devon – web based directory of serviceswww.devonservices.org.uk   www.pinpointdevon.co.uk  www.devonconnect.org
TASS (Tavistock Area Support Services) offer services to people 55 years+: community transport, befriending, outreach visits, advice, info & form filling.www.tasstavistock.org.uk  online enquiry form Tel: 01822 616958               
Help and advice for older peoplewww.ageuk.org.uk    enquiry form online 0800 055 6112  8am-7pm
Help and advice for older people offers impartial advice and information, including free guides you can order and are posted to you free of charge. Campaigns for better and fairer services for older people. www.independentage.org   Free advice line 0800 319 6789    Mon – Fri  8.30am – 6.30pm      Sat 9am – 1pm                                      advice@independentage.org
Tamar Energy  offering a free home energy check and advice on improving your insulation and heating.www.tamarenergycommunity.com                            Tel: 0800 233 5414                                                   hello@tamarenergycommunity.com
On a low income and in receipt of certain benefits,  talk to your energy provider about the Warm home Discount, £140 off your bill and check  if you are on the best tariff.To find out more visit  www.gov.uk/thewarmhomediscountscheme/  
South West Water (SWW) provides help with dealing with water debts. Restart which offers a lower water bill based on your ability to pay.  A lower water tariff named WaterSure Plus for those using more water because of a medical condition or have three or more children under 19. WaterCare  for those on a low income and receiving a means tested benefit. There is also Freshstart and Waterdirect. The Water Care Team are SWW advisors that can visit customers in their own home who would find completing the application forms difficult to advise on applying a lower tariff.www.southwestwater.co.uk South West Water Tel:0344 346 1010 To be eligible for help you will have to have a water meter or have one fitted. This is free. If you can’t have a water meter fitted ask about an assessed charge.  watercareteam@southwestwater.co.uk  Tel: 0344 346 1010
Water Debt Gateway for SWW customers who are in debt or struggling to pay their water bill and would benefit from more specialist advice Plymouth Citizens’ Advice Bureau offer a Restart help line service. You need your SWW customer reference number so the FreshStart team can get access to your water debt account.https://citizensadviceplymouth.org.uk/waterdebtgateway      freshstart@plymouthcab.org          Tel 01752 502699    
Report a scam Phone or visit the action fraud web site or contact Citizen’s advice.www.actionfraud.police.uk  or Tel: 0300 123 2040 www.citizensadvice.org.uk/scamsaction/   0808 2505050    Mon to Friday 9am to 5pm
Get advice and report a Loan Shark. National team with 24hr phone line, email and online chat.www.gov.uk/report-loan-shark   www.stoploansharks.co.uk                                        Tel: 0300 555 2222 or text 07860 022116
Okehampton Foodbank. Offering food packs to local people in and around the Okehampton area. Food can only be accessed with a valid foodbank voucher issued by a local agency like the Citizens’ Advice or health visitors.Email: okefoodbank@gmail.com   Facebook page 07707 565612
Okehampton Community Kitchen. East Street, Okehampton. See Facebook page for information on what’s available.Okehampton Community Kitchen on Facebook
Tavistock Foodbank . Offering  emergency food packs to local people in and around the Tavistock area. Food can only be accessed with a valid foodbank voucher issued by a local agency.To find out more Tel: 07941 436 149 Email: info@tavistock.foodbank.org.uk  www.tavistock.foodbank.org.uk Facebook page
Tavistock Community Fridge. In Tavistock Library 
Bere Peninsula Foodbank providing food parcels to households on low incomes and in crisis in the Bere Peninsular. bpfb20@gmail.com  07513 132665 Tuesdays 10am to 12pm upstairs at the Hope Café, 41 Fore Street, Bere Alston.
Okehampton District Community Transport Group provides ring and ride buses. Service for all ages but particularly for the elderly and those rurally isolated.Tel: 01837 55000   8.30am-4.00pm  Out of hours/emergencies: 07485 525577  sue.odctg@btinternet.com  www.odctg.co.uk  

Feb 2022.  The contact details in this list were gathered by Transitions and are subject to change.  If any of the information is incorrect or can be added to, please contact us.  

Julie Matthews, Partnership and Social Policy Lead.   julie@navigatecharity.org.uk